Forum Replies Created

Viewing 30 posts - 5,371 through 5,400 (of 7,776 total)
1 2 3 … 179 180 181 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear TSpinde,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #407060 Copied In reply to: xstore plugin 5.3.16 required but not available
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear markzz,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #407041 Copied In reply to: Issues with Translation Work for XStore Template
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear imerdjaoui,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #407033 Copied In reply to: Changing colors in the lingerie template
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, gewoonbovenaan,

    We hope this message finds you well. We are writing to inform you that we have recently made some updates to our server. We kindly request that you try update theme at your earliest convenience.

    Best Regards,
    The 8Theme Team

    #407012 Copied In reply to: cURL error 7: Failed to connect to 8theme.com port 443: Connection refused
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Razi,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #407008 Copied In reply to: I want rearrange the Attributes like Sequense of Size like S,M,L,XL,XXL not M,L,S,XL,XXL
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    We are pleased to inform you that we have implemented a fix on your subdomain. Kindly verify the update at your earliest convenience.

    Best Regards,
    8Theme’s Team

    #407006 Copied In reply to: Product Search Page Not Showing Correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    I hope this message finds you well. Regarding the screenshot you provided, it clearly shows two sale labels, one of which is custom. Please verify the files you have added.

    Additionally, we have moved the label to the far left side of the image on the single product. Kindly check and confirm if it appears as expected.

    We also kindly request that you refrain from consolidating all inquiries into one topic. Instead, please create a new topic for each distinct question to enhance clarity and response efficiency.

    Furthermore, we would like to reiterate that customization and site configuration are not included in our standard support services. Should you require further customization, please feel free to contact our customization department at:
    https://www.8theme.com/account/#etheme_customization_panel

    Thank you for your understanding and cooperation.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    #407005 Copied In reply to: When i open wishlist page my account page is open
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Team IT Lime,

    Thank you for reaching out and providing details about the issue you’re experiencing with the product count and search results on your site.

    We have addressed the error concerning the search results, and we encourage you to check if the issue is resolved on your end. Additionally, this fix will be included in the upcoming theme update to ensure a smoother experience moving forward.

    If you continue to encounter any problems or have further questions, please do not hesitate to contact us. We are here to help!

    Best Regards,
    8Theme’s Team

    #407000 Copied In reply to: Product Search Page Not Showing Correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, VincentC,

    Unfortunately, we are unable to influence the functionality of the Smart Product Viewer as it is a third-party plugin. Consequently, we are unable to implement features such as playback without opening a popup and adding a popup close button.

    However, we can assist in reducing the size of the popup window. To do this, please add the following custom CSS:

    Navigate to Customizer -> Theme Custom CSS -> Global CSS and insert:

    .mfp-content .threesixty-image{
    max-width: 980px;
}

    Best Regards,
    The 8Theme Team

    #406987 Copied In reply to: Questions about Smart Product Viewer layout
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, nitin kumar,

    We have received your screenshot displaying two sale labels on the single product page, one of which appears to have been added by an external plugin or customization. Based on your note, “if it could not add on product page then please apply the previous one,” it is understood that you prefer to have only one label on the single product page. Since you have addressed this issue to us rather than to the plugin author or customizer, we infer that you wish to retain their label.

    As of now, we have reinstated our label. However, we would like to clarify that customization and site configuration are not included in our standard support services. Should you require further customization, please feel free to contact our customization department at
    https://www.8theme.com/account/#etheme_customization_panel

    Thank you for your understanding.

    Best Regards,
    The 8Theme Team

    #406986 Copied In reply to: When i open wishlist page my account page is open
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, RyanR,

    I hope this message finds you well. We are experiencing difficulty accessing your website due to a DNS error (please see the attached files for details).

    If you are utilizing blacklists or whitelists, we recommend disabling them temporarily during the installation of demo data and throughout the process of updating themes or plugins.

    Thank you for your attention to this matter. We look forward to your prompt response.

    Best regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    #406982 Copied In reply to: Cannot instal demos – Server php issues with wordpress / Bana hosting
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Bilal EL haj,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #406912 Copied In reply to: the website is totally different on mobile
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear nitin kumar,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #406892 Copied In reply to: what is the best size for slider in home page and size for product and website logo
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear leduy500,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #406890 Copied In reply to: Create percent discount tag next to the price on the product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Peter,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #406889 Copied In reply to: Problem with a strange field on the page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Alpha111,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #406824 Copied In reply to: how can i remove the breadcrumb from certain pages
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear lookyhua,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #406822 Copied In reply to: After update the new version the thumbnail dissapears
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Alpha111,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #406815 Copied In reply to: how can i change social links colors thanks
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Elhadj07,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #406811 Copied In reply to: Change border radius on blog page sidebar and other issues.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Razi,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #406800 Copied In reply to: Demo Importing Stuck 32% I tried multiple time but every It get stuck
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Zito9,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #406794 Copied In reply to: Problem on Theme Options Page, i cant edit or do nothing
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Quixotic,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #406789 Copied In reply to: Breadcrumbs not showing on all pages on Xstore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Team IT Lime,

    Thank you for providing us with the access details. Could you kindly send us the link to the hidden product for the search query “Lkk”? We have noticed that the products have been imported, and it is possible that not all product data were correctly preserved during this process.

    Best Regards,
    8Theme’s Team

    #406775 Copied In reply to: Product Search Page Not Showing Correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, gewoonbovenaan,

    We are pleased to inform you that we have successfully resolved your issue. Kindly verify at your earliest convenience.

    Best Regards,
    The 8Theme Team

    #406767 Copied In reply to: cURL error 7: Failed to connect to 8theme.com port 443: Connection refused
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, nitin kumar,

    We hope this message finds you well. We would like to inform you that we have successfully removed the site label from the single product. Please take a moment to review the changes at your earliest convenience.

    Best Regards,
    8Theme’s Team

    #406764 Copied In reply to: When i open wishlist page my account page is open
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear vera,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #406759 Copied In reply to: How to change the text alignment in checkout page and font size in login/signin pannel
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Peter,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #406751 Copied In reply to: Problem with “brand filter” on FF and Mobile
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Marco,

    I hope this message finds you well. We are writing to kindly request your assistance with accessing our Flywheel account. Could you please provide us with the password or a video tutorial on how to log in?

    Best Regards,
    8Theme’s Team

    #406744 Copied In reply to: Filter widget don’t seem to be connected with the Product Category you’re in
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear fahd,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #406720 Copied In reply to: i want to use different image in silder for mobile version
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear vjm,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #406690 Copied In reply to: xstore icon list – align icon top of the list
  • 1 2 3 … 179 180 181 … 258 259 260
    5,371–5,400 of 7,776 posts
Viewing 30 posts - 5,371 through 5,400 (of 7,776 total)
1 2 3 … 179 180 181 … 258 259 260