Forum Replies Created

Viewing 30 posts - 4,981 through 5,010 (of 7,776 total)
1 2 3 … 166 167 168 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, twebmaster,

    Thank you for reaching out to us. We kindly request that you verify whether the following extension is installed on your system and ensure that it is updated to the latest version:
    https://chromewebstore.google.com/detail/wzone-no-pa-api/pgaabedmnacicfkgnbfdodgmdmpbcnpk?pli=1

    Additionally, please attempt to import products using the default theme.

    We are currently aware that the plugin itself is experiencing issues with product importation, and we are awaiting a resolution from the developers.

    Thank you for your patience and understanding.

    Best Regards,
    8Theme’s Team

    #411381 Copied In reply to: My WooZONE Plugin is not working correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Thank you for your inquiry and for granting us access.

    To disable the Open Graph tags in Rank Math, please add the following code to the functions.php file of your child theme:

    // Remove Open Graph tags generated by Rank Math
add_action('wp_head', function() {
    // Remove Open Graph tags from the header
    remove_action('wp_head', 'rank_math_opengraph_meta', 10);
}, 1);

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    #411380 Copied In reply to: Enable SEO Settings but remove Open Graph tags
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, OrianeBng,

    Thank you for reaching out to us.

    We are pleased to inform you that we have successfully transferred the updated Legenda-Core plugin to your server via FTP. However, we are currently unable to verify its functionality within your site’s admin panel due to incorrect access credentials (please refer to the details provided in the attached files).

    Could you please check if everything is functioning as expected? Alternatively, if you could provide us with the correct access credentials to the admin panel, we would be more than happy to perform the verification on our behalf.

    We look forward to your prompt response.

    Best Regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    #411377 Copied In reply to: Continuation of the topic #404819 incompatibility plugin wordpress with template Xstore
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear chrisbond,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #411375 Copied In reply to: Customize checkout fields order and width – Electronic Mega Market
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear iRockPod,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #411372 Copied In reply to: Missing configurations in “Edit Nav Menu” for mobile display
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear iRockPod,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #411369 Copied In reply to: Mobile header in editing mode not displayed correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, hakim,

    Thank you for reaching out to us. We are currently in contact with the WooCommerce PDF plugin team and are hopeful that they will address and resolve the issue promptly.

    Best Regards,
    8Theme’s Team

    #411365 Copied In reply to: Compatibility Issue with PDF Invoice Extension and Latest WooCommerce Version/High-Performance Data
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, nirvana5,

    We hope this message finds you well. We apologize for the delay in communication and would like to update you on the current issue we are experiencing.

    It appears that there is a malfunction with your products as they are not displaying variation images on the frontend. It seems as though these images do not exist, despite being assigned. We are actively investigating this issue and are working diligently to resolve it. Please be aware that it may take some additional time to rectify this problem.

    Thank you for your patience and understanding.

    Best Regards,
    8Theme’s Team

    #411359 Copied In reply to: Variation swatch don’t display corresponding images – Not fixed
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, LVRB Love’s Rebel,

    I hope this message finds you well.

    Regarding the migration process, I would like to confirm that all changes will be preserved during the migration.

    As for the login redirection, we have implemented the following procedure: if a user is on the “My Account” page, they will be redirected to the same page. If they are on any other page, they will be redirected to the cart page.

    To achieve this, we have added the following code to the functions.php file of the child theme.

    // Set transient when on the My Account page during login form submission
add_action('template_redirect', function() {
    if ( function_exists('is_account_page') && is_account_page()) {
        set_transient('et_is_my_account_login', true, 30);
    }
});

// Modify redirect based on the transient
add_filter('et_authorize_redirect', function($page) {
    if (get_transient('et_is_my_account_login')) {
        delete_transient('et_is_my_account_login');
        return 'myaccount';
    }
    return 'cart';
}, 10, 1);

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    #411357 Copied In reply to: Google Loginization error from the Google API
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, OnlyCBD,

    We hope this message finds you well. We would like to inform you that we have made some modifications in the Customizer -> Theme Custom CSS -> Global CSS. We kindly ask you to check if the issue still persists.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    #411349 Copied In reply to: PROBLEM WITH HEADERS CHANGING SIZE…
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Chris,

    Thank you for reaching out to us. In order to provide you with a precise answer to your query, we need to review your SEO plugin. Please provide us with access to your site’s admin panel and FTP, or at the very least, the name of the plugin.

    If you are using the Yoast SEO plugin, you simply need to add the following code to the functions.php file of your child theme:

    // Disable Open Graph tags in Yoast SEO
add_filter('wpseo_opengraph', '__return_false');

    We appreciate your cooperation and look forward to assisting you further.

    Best Regards,
    8Theme’s Team

    #411340 Copied In reply to: Enable SEO Settings but remove Open Graph tags
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, be Marketing,

    Thank you for reaching out to us. Could you kindly provide us with FTP access as well? This will enable us to activate debugging for a while to address the issue effectively.

    Best Regards,
    8Theme’s Team

    #411338 Copied In reply to: WP Dashboard does not load properly when activating XStore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Greetings, MJJONE,

    Thank you for providing us with the necessary access. We have reviewed everything but have not yet identified the cause of the issue.

    Could you kindly update the XStore theme and the core plugin to their latest versions? Additionally, could you please update WooCommerce to the latest version and recheck the issue with the translations?

    We appreciate your assistance in resolving this matter.

    Best Regards,
    8Theme’s Team

    #411332 Copied In reply to: Some strings are not translated anymore…
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, OnlyCBD,

    Thank you for reaching out to us. To remove the brand from the URL, you need to add the following code to the functions.php file of your child theme:

    // Remove /brand/ prefix from brand taxonomy URLs
function custom_brand_rewrite_rules($flash = false) {
	$taxonomy = 'brand';
	$terms = get_terms($taxonomy, array('hide_empty' => false));

	foreach ($terms as $term) {
		add_rewrite_rule(
			$term->slug . '/?$',
			'index.php?' . $taxonomy . '=' . $term->slug,
			'top'
		);
	}

	if ($flash) {
		flush_rewrite_rules(false);
	}
}
add_action('init', 'custom_brand_rewrite_rules', 10, 0);

function custom_brand_term_link($termlink, $term, $taxonomy) {
	if ($taxonomy === 'brand') {
		return home_url('/' . $term->slug . '/');
	}

	return $termlink;
}
add_filter('term_link', 'custom_brand_term_link', 10, 3);

    After that, go to Settings > Permalinks.
    Click the “Save Changes” button to flush the rewrite rules and apply the changes.

    If you need further assistance or have any questions, please feel free to contact us.

    Best Regards,
    8Theme’s Team

    #411330 Copied In reply to: REMOVE BRAND SLUGS TO IMPROVE LINKS.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear finleydesign,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #411328 Copied In reply to: Can the product alignment be set to bottom
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear iRockPod,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #411293 Copied In reply to: Edit and customize “frequently bought together” widget
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear lare98,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #411273 Copied In reply to: Website menu editor colors are weird and unreadable.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear iRockPod,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #411261 Copied In reply to: Random calculations in “frequently bought together” widget
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Safe Desires,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #411218 Copied In reply to: Any image popup (lightbox, size guide) does not open correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Safe Desires,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #411217 Copied In reply to: Product preview is not working correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ryanasm81,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #411211 Copied In reply to: Creating an Announcement Bar that can close
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear thebomb,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #411206 Copied In reply to: My Xstore editor is just loading and loading
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear LUKITA,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #411187 Copied In reply to: I want help translating my entire website into Portuguese
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Cr3atorf1lm,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #411149 Copied In reply to: setting request a quote for specific products
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Cr3atorf1lm,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #411148 Copied In reply to: fixing the sticky header the same as the main header
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Growthx Media,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #411145 Copied In reply to: Add to cart & buy now functionality is not working
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Dylan,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #411141 Copied In reply to: Mega Menu Disappears on Hover and Layout Inconsistency with Full-Width Option Disabled
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Mohamed,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #411131 Copied In reply to: Rewies + Advance review (in sale power boost) don’t show
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear mkhurram101,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #411126 Copied In reply to: My Beauty Cosmetic Theme Not showing as preview
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear movileanu,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #411110 Copied In reply to: main header overlap with content
  • 1 2 3 … 166 167 168 … 258 259 260
    4,981–5,010 of 7,776 posts
Viewing 30 posts - 4,981 through 5,010 (of 7,776 total)
1 2 3 … 166 167 168 … 258 259 260