Forum Replies Created

Viewing 30 posts - 4,921 through 4,950 (of 6,615 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 16:40

    Dear mobielbus,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 16:09

    Dear slw250@hotmail.com,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 14:53

    Hello, MustafaPatel,

    Upon reviewing the recent connectivity issues reported, we have identified that the problem stems from your server not receiving responses from ours. Please ensure that there are no whitelist or blacklist filters impeding communication, and verify that the IP address of our server, 136.243.62.35, is not blocked on your end.

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,

    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 14:47

    Hello, lycbr,

    We are pleased to inform you that the errors previously reported have been successfully fixed. We kindly ask you to review the changes at your earliest convenience. Additionally, these fixes will be included in the upcoming theme update.

    Thank you for your attention to this matter.

    Best Regards,

    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 13:50

    Dear Alpha111,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 13:36

    Dear Alpha111,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 13:19

    Dear Fareed Fares,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 13:10

    Dear Alpha111,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 13:09

    Dear Alpha111,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 10:19

    Dear Controln,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 08:57

    Dear Abhimanyu,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 07:51

    Hello, Bas Kling,

    Thank you for reaching out with your concerns.

    In this case, we recommend creating a copy of your site on a staging environment and trying the updates there first. Additionally, you can rename the folder containing the current theme via FTP and upload the new theme. If any issues arise, you can simply delete the new theme folder. You also have the option to activate Elementor on the old version of the theme before making any changes.

    Regardless of the approach you choose, we strongly advise making a full backup of your site before proceeding with any modifications.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 07:42

    Hello, Allen,

    We hope this message finds you well. We regret to inform you that XStore does not currently offer a sandbox mode. We recommend that you create a staging website to test the theme effectively.

    Thank you for your understanding.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 07:40

    Hello, lycbr,

    I hope this message finds you well. We kindly request that you provide us with FTP access to enable us to monitor the patch installation process step-by-step. Your cooperation in facilitating this access would be greatly appreciated and will help ensure the smooth completion of the installation.

    Thank you for your attention to this matter.

    Best Regards,

    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 6, 2024 at 01:47

    Dear Alpha111,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 21:45

    Hello, MAHDAR

    We have thoroughly analyzed the issue you reported and have identified a solution. To resolve the problem, please replace the current hook:

    add_action( ‘woocommerce_before_shop_loop_item_title’, ‘wk_out_of_stock_variations_loop’, ‘etheme-product-grid etheme-product-grid-bordered’ );

    with the following:

    add_action( ‘after_etheme_product_grid_list_product_element_title’, ‘wk_out_of_stock_variations_loop’, 101 );

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,

    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 18:58

    Dear Fardin,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 17:14

    Hello, Bas Kling,

    We would like to inform you that upon activation, the Elementor will appear automatically. However, we strongly recommend against using two builders simultaneously as this can significantly impact performance.

    Thank you for your attention to this matter.

    Best Regards,

    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 17:08

    Hello, giakhiemtoys,

    We hope this message finds you well. We would like to inform you that the issues you are experiencing may be attributed to caches, including those related to plugins and the server. Additionally, we would like to inquire whether you have performed a database synchronization following the WooCommerce update.

    Best regards,

    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 16:24

    Dear ariel,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 16:13

    Dear Alpha111,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 15:46

    Dear Auradure,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 15:05

    Dear FK Graphics,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 14:36

    Dear IC,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 14:33

    Dear Bany Cart,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 13:32

    Hello, shopsangam,

    I hope this message finds you well. Upon reviewing your child theme, it appears to contain specific custom code which may fix the issues you are experiencing.

    Best Regards,

    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 13:12

    Dear dev_tec,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 12:25

    Dear Alpha111,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 12:25

    Dear lyana,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 12:20

    Hello, shopsangam

    We currently do not observe any issues with the functionality of the WooCommerce PDF Invoice and the XStore theme. To assist you further, please provide us with a video or log files detailing the problem you are encountering.

    Regarding the Shiprocket issue, please be assured that we are diligently working on a resolution.

    Best Regards,
    The 8Theme Team

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Viewing 30 posts - 4,921 through 4,950 (of 6,615 total)
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