Forum Replies Created

Viewing 30 posts - 4,651 through 4,680 (of 6,616 total)
1 2 3 … 155 156 157 … 219 220 221
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 26, 2024 at 10:12

    Dear Asmit Kumar Sah,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #401738 Copied In reply to: Error with template – woocoomerce templates
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 26, 2024 at 09:44

    Dear Goostaf,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #401729 Copied In reply to: To correct the layout from the previous topic
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 26, 2024 at 09:03

    Dear Manish Shah,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #401707 Copied In reply to: Custom post type featured image not showing
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 26, 2024 at 05:05

    Dear Controln,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #401644 Copied In reply to: How to change this Banner Arrow Hover image in Slider revaluation
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 26, 2024 at 04:06

    Dear keengoo,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #401639 Copied In reply to: I cannot see the product thumbnails when a link is sent through the WhatsApp chat.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 26, 2024 at 04:04

    Dear keengoo,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #401638 Copied In reply to: Or I see the new registrations button how I can activate it.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 18:34

    Dear Anastasiia,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #401622 Copied In reply to: Very slow work of a Theme, resource usage
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 17:46

    Dear carlyliczyk,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #401607 Copied In reply to: Add the product price in between the variations selection and the add to cart button
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 17:43

    Dear JS7319,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #401603 Copied In reply to: Background Image isn’t displaying on front end
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 17:26

    Dear Asmit Kumar Sah,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #401595 Copied In reply to: Issue with Shipping Method -No shipping found
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 17:21

    Dear Brunos,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #401590 Copied In reply to: Where to remove some elements from Mobile menu categories tab?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 17:12

    Dear BIMAI,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #401585 Copied In reply to: Issues with Theme Loading and Performance
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 17:11

    Dear carlyliczyk,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #401583 Copied In reply to: Product filter glitching when you try to toggle
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 16:31

    Dear nirvana5,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #401574 Copied In reply to: Can’t create color swatch for variations
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 15:07

    Dear Ankit Khandelwal,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #401556 Copied In reply to: Xstore System error in wp admin where no error in your detail
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 15:05

    Hello, nihal,

    We hope this message finds you well. We would like to inform you that reinstalling any demo versions may potentially cause issues. However, this should only affect the time required to install the images.

    Regarding the PHP version, we kindly advise you to contact your hosting provider, as this falls under their area of responsibility.

    Best Regards,
    8Theme’s Team

    #401554 Copied In reply to: Theme import getting stuck at media data for hours
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 14:53

    Dear Chandru,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #401552 Copied In reply to: How to customize off screen slider in mobile
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 11:21

    Dear Controln,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #401499 Copied In reply to: How to edit the top bar Content in Header.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 11:16

    Hello, lyana,

    I hope this message finds you well. We are currently experiencing issues with not being able to see the changes made to JavaScript files. Could you kindly disable all caches and the Content Delivery Network (CDN) if active?

    We appreciate your prompt attention to this matter.

    Best Regards,

    8Theme’s Team

    #401496 Copied In reply to: quik view in wishlist page no working i got ajax error
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 10:48

    Hello, nihal,

    We are pleased to inform you that we have successfully installed the demo data on your system. We apologize for any delay experienced during the installation process. The slow pace was primarily due to the distance between the servers.

    Additionally, we have observed that you are currently using PHP version 8.2 or higher. Please be aware that Elementor is not fully compatible with this version of PHP, which may cause some errors visible on your website’s homepage. To enhance stability and performance, we recommend downgrading to PHP version 8.1.

    Should you require any further assistance or have any questions, please do not hesitate to contact us.

    Best Regards,

    The 8Theme Team

    #401489 Copied In reply to: Theme import getting stuck at media data for hours
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 09:58

    Dear Brunos,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #401477 Copied In reply to: Round corners of border are not aligned with the round corner of image
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 09:57

    Hello, Ankit Khandelwal,

    We are pleased to inform you that the issue has been successfully resolved. Kindly verify at your earliest convenience.

    Best Regards,

    8Theme’s Team

    #401473 Copied In reply to: Xstore System error in wp admin where no error in your detail
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 09:33

    Hello, Invizion,

    Thank you for reaching out to us. Unfortunately, it is not possible to use two types (image and color) simultaneously for a single attribute. Therefore, you will need to upload an image of the corresponding color for each color attribute. This can be done in the attribute settings, and the image does not need to be of high resolution – 10x10px will suffice to avoid overloading the site.

    We have already uploaded such an image for the culoare “ALBASTRU.”

    Additionally, we have added the following custom CSS in Customizer -> Theme Custom CSS -> Global CSS to ensure the filter image fills all the space:

    /* Force filter image to fill all space */
.etheme_swatches_filter img {
    width: 100%;
}

    Since you are not using a child theme, we were compelled to install the Code Snippets plugin (details at https://wordpress.org/plugins/code-snippets/) and added the following snippet “Change culoare filter widget shape, for shop page” to change the shape of the widget on the shop page from square to circle:

    add_filter('et_color_swatch_filter_subtype', function(){ return 'circle'; });
add_filter('et_color_swatch_filter_shape', function(){ return 'circle'; });

    If you have any further questions or need additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    #401465 Copied In reply to: Enable Variation Swatches – Problem with filter with color
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 09:20

    Dear FK Graphics,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #401460 Copied In reply to: why my website is looking different in mobile
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 08:39

    Hello, Amir,

    We hope this message finds you well. To address the issue of the white space between the slider and the main body on your website, we have implemented a custom CSS solution. You can find this adjustment in the Customizer under Theme Custom CSS -> Global CSS.

    /* Removing white space between slider and main body */
.e-con.e-flex>.e-con-inner {
		padding-bottom:0px;
}

    Should you require any further assistance or have additional questions, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    #401438 Copied In reply to: “Removing white space between slider and main body – Any custom global .css”
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 08:25

    Hello, Gbp,

    Thank you for reaching out and sharing your concerns.

    As an option, you could indeed copy the contents of the file and add it to the Customizer under Theme Custom CSS -> Global CSS. However, please note that this might not be the most efficient solution. Loading two smaller files can often be faster than loading one large file due to how browsers handle multiple connections.

    If minimizing the number of files is crucial for your setup, integrating the CSS as suggested could work, but keep in mind the potential impact on load times.

    Should you have any more questions or require further assistance, please don’t hesitate to contact us.

    Best Regards,

    8Theme’s Team

    #401434 Copied In reply to: Add TTC to the currency in the shop and cart
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 08:23

    Dear Houzmatic,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #401432 Copied In reply to: URGENT: Place order button on checkout page redirects back to checkout page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 08:07

    Hello, servit,

    Thank you for reaching out and providing detailed information about the issues you are encountering on your production site after updating to version 9.3.13.

    From the errors you’ve described, it appears that the issues are related to the compatibility of the current WordPress version with PHP 8.3.8. As you mentioned, WordPress has only announced beta support for PHP 8.3.8, which might be causing these deprecated function warnings.

    Here are a few steps you can take to resolve these issues:

    1. Ensure that both your staging and production environments are running the same version of WordPress. Sometimes, discrepancies in versioning can lead to unexpected behavior.

    2. Verify that all plugins and themes are updated to their latest versions. Outdated plugins or themes can cause compatibility issues with newer versions of WordPress and PHP.

    3. Consider downgrading the PHP version on your production site to a version fully supported by WordPress (e.g., PHP 8.0 or 8.2) until the compatibility with PHP 8.3.8 is stable and out of beta. This might resolve the deprecated function warnings.

    Best Regards,
    8Theme’s Team

    #401423 Copied In reply to: Deprecated: Creation of dynamic property Kirki_Toolkit::$modules is deprecated – PHP8.3.8
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 07:56

    Hello, JZ,

    Thank you for reaching out and for setting up the admin role.

    We are pleased to inform you that we have addressed the issue you were experiencing. Please take a moment to verify that everything is functioning as expected. Additionally, we would like to remind you to clear your cache after each editing session on the slider to ensure optimal performance.

    Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    #401419 Copied In reply to: Can’t remove the youtube video from the slider in the front page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 07:49

    Dear Fabricehty,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #401412 Copied In reply to: Urgent: Search Box Not Working on Both Desktop and Mobile Interfaces
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    Viewing 4,680 results - 4,651 through 4,680 (of 6,616 total)
Viewing 30 posts - 4,651 through 4,680 (of 6,616 total)
1 2 3 … 155 156 157 … 219 220 221

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