“Removing white space between slider and main body – Any custom global .css”

This topic has 13 replies, 3 voices, and was last updated 3 weeks, 1 days ago ago by Andrew Mitchell

  • Avatar: Amir
    Amir
    Participant
    June 22, 2024 at 14:34

    Hi

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 22, 2024 at 15:41

    Hello Amir,

    Thank you for reaching out to us.

    We kindly request that you either disable the IP restriction or grant access to our site for users in Ukraine.

    Best Regards,
    8Theme’s Team

    Avatar: Amir
    Amir
    Participant
    June 23, 2024 at 22:13

    Hi

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2024 at 07:22

    Hello Amir,

    Our IPs – 176.98.92.119 , 176.98.71.168 , 176.98.89.24

    Best Regards,
    8Theme’s Team

    Avatar: Amir
    Amir
    Participant
    June 24, 2024 at 11:57

    Hi Rose

    Please contact administrator
    for this information.
    Avatar: Amir
    Amir
    Participant
    June 24, 2024 at 12:58

    Hi Rose
    Update re access

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 08:39

    Hello, Amir,

    We hope this message finds you well. To address the issue of the white space between the slider and the main body on your website, we have implemented a custom CSS solution. You can find this adjustment in the Customizer under Theme Custom CSS -> Global CSS.

    /* Removing white space between slider and main body */
    .e-con.e-flex>.e-con-inner {
    		padding-bottom:0px;
    }

    Should you require any further assistance or have additional questions, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Amir
    Amir
    Participant
    June 30, 2024 at 14:20

    Hi Support

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 1, 2024 at 10:58

    Hello, Amir,

    1) We have noticed an issue with the logo loading via HTTP instead of HTTPS, which is inconsistent with the rest of the site. Could you please provide us with FTP access so we can investigate this further?

    2) We are currently unable to see the issue you mentioned. Could you please send us a screenshot or a video demonstrating the problem?

    3) Regarding speeding up the site, we suggest using a CDN after the site is fully developed. Additionally, we recommend regenerating the images using the service available at https://tinypng.com/ or their WordPress plugin at https://wordpress.org/plugins/tiny-compress-images/

    Best Regards,
    8Theme’s Team

    Avatar: Amir
    Amir
    Participant
    July 1, 2024 at 17:54

    Hi Therer

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 2, 2024 at 10:00

    Hello, Amir,

    Thank you for reaching out. We have addressed the issue you mentioned and made the necessary changes in the file
    et-core-plugin/app/models/customizer/templates/header/parts/logo.php
    This fix will be included in the upcoming update and will be available from version 9.3.15 onwards.

    Regarding the mobile menu, we have implemented a custom CSS solution. You can find this adjustment in the Customizer under Theme Custom CSS -> Global CSS.

    .skeleton-body.et-popup>div.mobile-menu-content:empty:after{
    		display:none;
    }

    Best Regards,
    8Theme’s Team

    Avatar: Amir
    Amir
    Participant
    July 2, 2024 at 11:08

    Hi Andrew

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 2, 2024 at 13:15

    I hope this message finds you well. We kindly request that you verify the custom CSS that we have recently implemented.

    .skeleton-body.et-popup>div.mobile-menu-content:empty:after, .skeleton-body.et-popup>div.mobile-menu-content:empty:before{
        display:none;
    }

    Best Regards,
    8Theme’s Team

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