Forum Replies Created

Viewing 30 posts - 3,961 through 3,990 (of 7,777 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, LVRB Love’s Rebel,

    We are pleased to inform you that patch #9446422 has been released.

    FIXED: Theme default archive builder (Customizer -> Shop -> Shop Page Layout -> Pagination type). This patch addresses the reported issue.

    Kindly install the update at your earliest convenience and don’t forget to clear your cache after installation.

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, henrik,

    We are pleased to inform you that patch #9446422 has been released.

    FIXED: Theme default archive builder (Customizer -> Shop -> Shop Page Layout -> Pagination type). This patch addresses the reported issue.

    Kindly install the update at your earliest convenience and don’t forget to clear your cache after installation.

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, ubansal,

    We are pleased to inform you that patch #9446422 has been released.

    FIXED: Theme default archive builder (Customizer -> Shop -> Shop Page Layout -> Pagination type). This patch addresses the reported issue.

    Kindly install the update at your earliest convenience and don’t forget to clear your cache after installation.

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Mauro,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ziga32,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, ubansal,

    Could you kindly specify which version of the theme you were using prior to the update?

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Mauro,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear uttam pradhan,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear uttam pradhan,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear KING IT SOLUTIONS,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Martin,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear uttam pradhan,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear gabrielet,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, gabrielet,

    Thank you for providing access. We have implemented a fix, and the following file has been modified:

    wp-content/plugins/et-core-plugin/app/models/customizer/theme-options/header-builder/header_presets.php

    Additionally, these fixes will be included in the next theme update.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, henrik,

    Thank you for reaching out to us, and we apologize for the delay in our response. Could you kindly provide us with FTP access to one of your websites?

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, ubansal,

    We are currently experiencing issues with accessing your website, both the admin panel and FTP. Please find the details in the attached files.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Martin,

    As previously mentioned, this option modifies the logic for out-of-stock products (displaying a cross icon). New dependencies are added for products that have one or more out-of-stock variations. Typically, additional store configurations are introduced by third-party plugins such as Woo Custom Product Fields or WooCommerce Custom Fields.

    Usually, swatches are not integrated with these plugins to avoid overloading the systems of clients who do not use such plugins.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Adeeb Ahmed,

    Thank you for providing the access details. Unfortunately, the credentials you have shared do not grant administrator-level access. As a result, we are unable to verify whether the registration of new users via WordPress and WooCommerce is enabled, or if it is being blocked by third-party plugins such as Wordfence.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Dave E,

    We apologize for the delay in our response.

    Please note that we cannot guarantee compatibility with all third-party plugins. As we previously mentioned, we can attempt to disable our AJAX “Add to Cart” feature, which in theory may resolve your issue. However, please be aware that this will cause the page to reload each time a product is added to the cart.

    Thank you for your understanding.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear x0321,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Narka,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Dávid Horváth,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Flance,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ziga32,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Awais Bhatti,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Grace,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Tito,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rodlens Hora,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rodlens Hora,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Grace,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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    3,961–3,990 of 7,777 posts
Viewing 30 posts - 3,961 through 3,990 (of 7,777 total)