Problem with xstore and php 8.3 compatibility

This topic has 6 replies, 2 voices, and was last updated 3 weeks ago ago by Andrew Mitchell

  • Avatar: gabrielet
    gabrielet
    Participant
    November 9, 2024 at 12:50

    hi, I have a big problem with an ecommerce and obviously xstore that runs on php7.4.
    I tried to switch to php8.3 but the site crashed. I deactivated all the plugins but the problem persists.
    So as a last test I tried to activate a basic wordpress theme instead of xstore and at that point PHP8.3 does not give problems. Now I have reactivated xstore with PHP 7.4
    Can you check where the problem could be?

    I attach in private all the data for the login

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: gabrielet
    gabrielet
    Participant
    November 10, 2024 at 10:28

    Hi, any news please?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 11, 2024 at 07:53

    Hello, gabrielet,

    Thank you for reaching out to us.

    Could you kindly switch the PHP version to 8.3 temporarily and provide us with FTP access?

    Best regards,
    8Theme Team

    Avatar: gabrielet
    gabrielet
    Participant
    November 11, 2024 at 19:28

    Ok, site changed to php 8.3.8, now any page gives me an error.
    I attach sftp credentials. I await news, thank you.

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 11, 2024 at 22:52

    Hello, gabrielet,

    Thank you for providing access. We have implemented a fix, and the following file has been modified:

    wp-content/plugins/et-core-plugin/app/models/customizer/theme-options/header-builder/header_presets.php

    Additionally, these fixes will be included in the next theme update.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 11, 2024 at 23:01

    Dear gabrielet,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘problem with xstore and php 8.3 compatibility’' has been successfully resolved, and the topic is now closed for further responses

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