This topic has 6 replies, 2 voices, and was last updated 3 weeks ago ago by Andrew Mitchell
hi, I have a big problem with an ecommerce and obviously xstore that runs on php7.4.
I tried to switch to php8.3 but the site crashed. I deactivated all the plugins but the problem persists.
So as a last test I tried to activate a basic wordpress theme instead of xstore and at that point PHP8.3 does not give problems. Now I have reactivated xstore with PHP 7.4
Can you check where the problem could be?
I attach in private all the data for the login
Hi, any news please?
Hello, gabrielet,
Thank you for reaching out to us.
Could you kindly switch the PHP version to 8.3 temporarily and provide us with FTP access?
Best regards,
8Theme Team
Ok, site changed to php 8.3.8, now any page gives me an error.
I attach sftp credentials. I await news, thank you.
Hello, gabrielet,
Thank you for providing access. We have implemented a fix, and the following file has been modified:
wp-content/plugins/et-core-plugin/app/models/customizer/theme-options/header-builder/header_presets.php
Additionally, these fixes will be included in the next theme update.
Best regards,
8Theme Team
Dear gabrielet,
As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?
Click here to share your valuable perspective: https://themeforest.net/downloads
Your time and trust are highly appreciated!
Best Regards,
The 8Theme Team
The issue related to '‘problem with xstore and php 8.3 compatibility’' has been successfully resolved, and the topic is now closed for further responses