Andrew Mitchell

Hello, Pille,

1) We have removed the automatic checkbox selection on the checkout page by adding the following code to the functions.php file of the child theme.

add_filter('woocommerce_ship_to_different_address_checked', function(){
	return 0;
});

2) We have translated the text for the “SALE” label in the product image on the single product page for you.

Best regards,
8Theme Team

Hello Scott,

Thank you for reaching out to us and bringing this matter to our attention.

We sincerely apologize for the inconvenience caused by the spam orders you’ve been experiencing on your websites using the XStore theme. We understand how frustrating this can be, and we are here to assist you in resolving the issue.

Based on the information you’ve provided, it seems that you have already implemented several security measures, such as Wordfence and reCAPTCHA for WooCommerce, which are excellent steps. However, we would like to investigate further to determine if there is any specific vulnerability or configuration within the XStore theme that could be contributing to this issue.

To assist you more effectively, could you please provide us with the following details?
1. The version of the XStore theme you are currently using.
2. A list of active plugins on the affected websites.
3. Any error logs or additional information from your hosting provider that might help us identify the root cause.

In the meantime, we recommend ensuring that your theme and all plugins are updated to their latest versions, as updates often include important security patches. Additionally, you may want to consider enabling a more advanced anti-spam solution, such as a plugin specifically designed to block spam orders, to complement your existing security setup.

Once we receive the requested details, we will thoroughly review the situation and provide you with further guidance or a potential solution.

Thank you for your patience and understanding. We are committed to resolving this issue for you as quickly as possible.

Best regards,
8Theme’s Team

Dear Sprobuj,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear Gracu_,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear MonnaChu,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear regencycigaremporium,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear SmartGroup,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Hello, carliczyk,

We have made some changes. Could you please review them?

Best regards,
The 8Theme Team

Hello, Recep,

We would like to inform you that our theme and plugin are fully compatible with PHP 8.2. It is possible that the issue you are experiencing may be caused by third-party plugins or modifications made to the child theme. Upon reviewing the functions.php file of your child theme, we noticed that the following mandatory code is missing:

add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles', 1001 );
function theme_enqueue_styles() {
	if (function_exists('etheme_child_styles')){
		etheme_child_styles();
	}
}

We recommend updating your PHP version and testing your website using the parent theme to determine if the issue persists.

If this does not resolve the problem, we kindly suggest enabling debug mode and sharing the debug logs with us for further investigation.

Should you have any additional questions or require further assistance, please do not hesitate to reach out.

Best regards,
8Theme’s Team

Dear Yasir Alam 8Theme,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear AJ,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear Wesley,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Hello, Yasir Alam 8Theme,

We hope this message finds you well.

We would like to inform you that we have made certain modifications on your end. Could you please review them at your earliest convenience?

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Dear MonnaChu,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear Chandru,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team