Forum Replies Created

Viewing 30 posts - 3,601 through 3,630 (of 7,777 total)
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  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Damage Case,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #426586 Copied In reply to: Wishlist icon does not show on products archive page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, khurram virk,

    Thank you for providing access. Could you please check if the error is appearing on your end? Additionally, kindly ensure that you have cleared your cache.

    Best regards,
    The 8Theme Team

    #426582 Copied In reply to: Deprecated feature used Unload event listeners are deprecated and will be removed. 1 source main.js
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello,

    Greetings! At the moment, we are exploring various options to address this issue. In the meantime, you may consider using an alternative solution, such as the Smash Balloon plugin: https://wordpress.org/plugins/instagram-feed/

    Best regards,
    The 8Theme Team

    #426579 Copied In reply to: Instagram feed elementor element not working
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Intermarket Guest Amenities,

    We have reviewed the issue, and it appears that the error message you are encountering, “Error: Unsupported request – method type: GET,” may be caused by a different problem.

    The error could be due to missing permissions on your Instagram account or a mismatch between the Source ID and the authenticated source for the Access Token. Additionally, changes to settings on Instagram or Facebook could also be contributing factors. Below are some potential causes:

    – Changes to the admin users of the associated Facebook page
    – Password changes for the Instagram or Facebook account
    – Modifications to privacy settings on either Instagram or Facebook
    – Adjustments to app permissions for Instagram or Facebook

    Another possible reason for this issue could be WordPress itself blocking GET requests. To investigate this further, we would require your FTP access details.

    Please let us know how you would like to proceed.

    Best regards,
    8Theme’s Team

    #426576 Copied In reply to: I cannot get my Instagram feed to show in my Footer using API access token.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear choc,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #426572 Copied In reply to: How do I rename “Category” and “Brand” to something else?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Raghu,

    We kindly recommend reaching out to Facebook Support, as the issue of link blocking does not fall within our area of expertise.

    Best regards,
    8Theme Team

    #426570 Copied In reply to: I created the social authentication for Facebook. It is not working
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Grace,

    We have resolved this issue. Could you please check it?

    Best regards,
    The 8Theme Team

    #426569 Copied In reply to: Google Registration Button Appearance Is Botched
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear regencycigaremporium,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #426568 Copied In reply to: How to Show Categories Spotlight Vertical Instead of Horizontal in Mobile View of Products Archive
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, carliczyk,

    Thank you for reaching out to us.

    We would like to inform you that the changes we made to the file:
    /wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/js/frontend.min.js

    as referenced in the following link:
    https://www.8theme.com/topic/change-product-image-by-selecting-only-one-attribute-in-woocommerce-variable-products-3/#post-420503

    have already been included in the update. As a result, after resolving the bug related to the connection of the file:
    wp-content/themes/xstore/js/scripts.js
    the variations began functioning correctly again.

    We would like to emphasize that our theme does not include the file:
    wp-content/themes/xstore/js/scripts.js

    However, such a file exists in your child theme. We suspect there may have been an error in how this file was connected within the child theme. Specifically, instead of using the function get_stylesheet_directory_uri() the function get_template_directory_uri() was used. This caused an attempt to load a non-existent file from the parent theme instead of the child theme.

    Please note that we did not create this customization for you. It appears to be related to the title attribute for images.

    Should you have any further questions or require assistance, please do not hesitate to contact us.

    Best regards,
    8Theme’s Team

    #426564 Copied In reply to: Variation images and descriptions are no longer working when creating new products
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear AJ,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #426537 Copied In reply to: Custom CSS – Text Colour – Related Products
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear IT-Spectrum,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #426522 Copied In reply to: WooCommerce Measurement Price Calculator
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear uttam pradhan,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #426480 Copied In reply to: Hiding Post View and Fixing Table Content Alignment
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear MonnaChu,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #426479 Copied In reply to: How to batch upload product IDs in elementor
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Yasir Alam 8Theme,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #426472 Copied In reply to: Product Description Issue
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear choc,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #426471 Copied In reply to: Change Icon Hover Color On Imported Element
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, frogsandbears.

    We are pleased to inform you that we have released a compatibility update for the latest versions of WordPress and WooCommerce.

    You can download the updated files in the “Downloadable Files” section of your account. For more details about this update, please visit the following link:
    https://woopress.8theme.com/boxed/update-history/

    If you have any questions or need further assistance, please don’t hesitate to reach out.

    Best regards,
    The 8Theme Team

    #426459 Copied In reply to: woocommerce 9.2.3 incompatibility with woopress theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, indigoross,

    Thank you for providing the information.

    It seems that the products might be added through the use of some API. Could you please confirm if you have any additional application that works with the REST API?

    If not, we recommend temporarily disabling the WordPress REST API. You can do this by navigating to:
    Customizer -> Speed Optimization -> REST API

    Best regards,
    8Theme’s Team

    #426457 Copied In reply to: Keep getting Spam Orders on Websites using XStore
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear GNC,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #426456 Copied In reply to: How to Disable Product Name Truncation in Cart
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Raghu,

    This indicates that your server has a whitelist in place that is blocking requests from Facebook. We kindly recommend reaching out to your hosting provider to address this matter.

    Best regards,
    8Theme’s Team

    #426455 Copied In reply to: I created the social authentication for Facebook. It is not working
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Intermarket Guest Amenities,

    We would like to inform you about META’s security policy. Please note that generated keys are valid for no more than 60 days. Additionally, if the password is changed or the “Log out of all applications” function is used, the keys will become invalid, and it will be necessary to generate new ones.

    Thank you for your understanding.

    Best regards,
    8Theme’s Team

    #426454 Copied In reply to: I cannot get my Instagram feed to show in my Footer using API access token.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear regencycigaremporium,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #426431 Copied In reply to: Inquiry About Using a Different Product Archive Page Template
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Jennifer,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #426408 Copied In reply to: Translation issue with Xstore and Loco translate
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear MonnaChu,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #426365 Copied In reply to: Sidebar click problems， click refresh the total page？ some times didn‘t work
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear MonnaChu,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #426364 Copied In reply to: Sidebar don’t show category classification(ajax all product categories)
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Fantasy,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #426359 Copied In reply to: Filter Functionality Issue: Assistance Needed
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Fantasy,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #426358 Copied In reply to: i am not able to access My Account help me through this
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, MonnaChu,

    Thank you for reaching out to us. You are welcome to submit your proposal at the following link: https://www.8theme.com/roadmap/](https://www.8theme.com/roadmap/

    Best regards,
    The 8Theme Team

    #426327 Copied In reply to: Sidebar don’t show category classification(ajax all product categories)
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Peter,

    Thank you for providing the links. However, we still require the FTP access details to proceed.

    Best regards,
    The 8Theme Team

    #426325 Copied In reply to: Wrong display of product quantity status
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Martin,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #426324 Copied In reply to: Change the order of upsells and cross sells
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, frogsandbears,

    Thank you for reaching out. We are currently working on this update and plan to release it no later than this Friday.

    Best regards,
    The 8Theme Team

    #426321 Copied In reply to: woocommerce 9.2.3 incompatibility with woopress theme
  • 1 2 3 … 120 121 122 … 258 259 260
    3,601–3,630 of 7,777 posts
Viewing 30 posts - 3,601 through 3,630 (of 7,777 total)
1 2 3 … 120 121 122 … 258 259 260