Forum Replies Created

Viewing 30 posts - 3,301 through 3,330 (of 7,777 total)
1 2 3 … 110 111 112 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sefat,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #429248 Copied In reply to: Want to create a campaign page/category where want to show only which products has sale price.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Abdul Moiz,

    We have made some changes; please review them. These changes will also be included in the next update.

    Best regards,
    The 8Theme Team

    #429246 Copied In reply to: Product Status filter is not showing correctly product count
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, ccnam,

    Thank you for providing access. We have made some changes; kindly review them. Please don’t forget to clear the cache.

    Best regards,
    8Theme Team

    #429245 Copied In reply to: xstore product filter error and button error about author box button
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Alyan,

    We would like to clarify that we did not implement functionality for the automatic variation change upon filtering on your staging site. Instead, the following features were introduced:

    1. The “One select” query type for the “XStore – Swatches filter.”
    2. The functionality to block or hide colors during filtering on category pages.

    Best regards,
    8Theme Team

    #429243 Copied In reply to: Color filter is not working in my xstore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Chandru,

    Thank you for providing us with access to WordPress. However, we also require FTP access to proceed further. Could you kindly reach out to your hosting provider and request them to provide these credentials?

    We would greatly appreciate your assistance in this matter.

    Best regards,
    8Theme Team

    #429242 Copied In reply to: Select quantity tab not visible on variation products.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear narmutoys,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429241 Copied In reply to: Mobile categories 2 Coloum not work i want it
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello,

    Thank you for reaching out to us.

    Please provide us with FTP access in private content area.
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Thank you for your cooperation.

    Best regards,
    8Theme’s Team

    #429238 Copied In reply to: Select quantity tab not visible on variation products.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear uttam pradhan,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #429236 Copied In reply to: Please remove the unnecessary details in checkout page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear hafunerix,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #429219 Copied In reply to: The image in the photo gallery on the phone is very small after clicking on it
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear hafunerix,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #429216 Copied In reply to: The cart side widget doesn’t work on desktop only
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, 4Nodes,

    Thank you for providing access to the admin panel. However, we have noticed that FTP access has not been shared with us. Could you kindly review this and provide the necessary FTP credentials as well?
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Upon reviewing your WooCommerce setup, we recommend navigating to WooCommerce > Status > Logs and checking the fatal error log file with the most recent date. The log indicates that the issue originates from the Elementor plugin.
    As this pertains specifically to the Elementor plugin, we kindly suggest reaching out to their support team directly for further assistance. You can contact them via the following link: https://wordpress.org/support/plugin/elementor/
    Read more – https://elementor.com/help/when-i-try-to-edit-with-elementor-i-get-an-internal-server-error/ https://elementor.com/help/500-error/

    It is important to address the initial issues before moving forward, as it is possible that your additional questions may be resolved in the process of resolving the primary concerns.

    Best regards,
    8Theme Team

    #429213 Copied In reply to: how to remove the preloader from the xstore elements in wordpress ?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Alyan,

    1) Regarding the number of colors displayed (even without filters) on the category page: only the colors (attributes) associated with the products in that specific category are shown. This is why the number of colors displayed on a category page is smaller compared to the shop page.

    2) Concerning the automatic image change (variation switch) after applying a filter: this is not a default functionality of the theme. If you would like to implement this feature, please contact the appropriate department for assistance. https://www.8theme.com/roadmap/

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #429209 Copied In reply to: Color filter is not working in my xstore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429206 Copied In reply to: Wrong colors on newsletter infobox at bottom
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #429205 Copied In reply to: No picture and wrong title in the tag-page.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear MiguelFlorian,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #429171 Copied In reply to: Create a dynamic widget with query based on “new arrivals” “featured” “best seller”
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abdul Moiz,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #429160 Copied In reply to: My Account page wishlist, compare and waitlist not opening its page if a user is logged in
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Fantasy,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429155 Copied In reply to: You May also like
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Stanislav Kuchinskii,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429147 Copied In reply to: Swatches filters are not disappearing if selecting them leads to no results found
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear narmutoys,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #429144 Copied In reply to: Cartflow Sidebar is not showing in custom header
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear uttam pradhan,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #429133 Copied In reply to: Please fix the table styling, The table in the post not looks good
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear abder,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #429130 Copied In reply to: The xStore widgets are not displaying for me
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    As far as we can see, the icon is displayed the same way across all languages. Please find the details in the attached files.

    If you would like to increase the size of the icons, you can also add the following custom CSS.

    .mobile-header-wrapper .et_b_header-mobile-menu > span svg{
    zoom: 1.2;
}

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #429127 Copied In reply to: “Size of MENU icon” @ mobile is already set to 1.2, it is not reflecting well in ENGLISH language.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #429124 Copied In reply to: Cart page and login page is totally gone. Haven’t edited anything
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Benas,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #429112 Copied In reply to: On user creation he is redirected to wrong password creation form
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello,

    Thank you for reaching out to us.

    Please provide us with FTP access in private content area.
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    #429104 Copied In reply to: “Size of MENU icon” @ mobile is already set to 1.2, it is not reflecting well in ENGLISH language.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Alyan,

    Thank you for reaching out to us, and please accept our apologies for the delay in responding.

    We would like to kindly inform you that our response times may vary. Typically, replies are provided within 24 hours from Monday to Friday and within 48 hours over the weekend (Saturday–Sunday). However, in most cases, we strive to respond much faster.

    To ensure efficient communication, we kindly ask that you refrain from submitting multiple requests for the same issue, as this does not expedite the response time.

    Additionally, to help us better understand your request and avoid any potential misunderstandings, we kindly ask you to record a video (or multiple videos) explaining the issue. Please upload the video(s) to a file-sharing service, such as https://wetransfer.com/ , and share the URL with us.

    Thank you for your cooperation and understanding.

    Best regards,
    The 8Theme Team

    #429103 Copied In reply to: Color filter is not working in my xstore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Sanjay Gupta,

    Regarding the first issue, we kindly ask you to clear the cache and check again.
    Additionally, please verify the issue on an iPad as well.

    Best regards,
    The 8Theme Team

    #429100 Copied In reply to: Filter is not working on product list page.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, 4Nodes,

    Thank you for your clarification. We kindly request that you provide us with access to the admin panel and FTP. Additionally, we would appreciate it if you could switch the PHP version to 8.2, so we can thoroughly investigate this issue.

    Best regards,
    8Theme Team

    #429084 Copied In reply to: how to remove the preloader from the xstore elements in wordpress ?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sefat,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #429060 Copied In reply to: If I visit any category pages why this items (Shop All, New Arrival, Sale) are showing always?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Chris,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429019 Copied In reply to: CheckoutWC Plugin used to work, but now doesn’t
  • 1 2 3 … 110 111 112 … 258 259 260
    3,301–3,330 of 7,777 posts
Viewing 30 posts - 3,301 through 3,330 (of 7,777 total)
1 2 3 … 110 111 112 … 258 259 260