Forum Replies Created

Viewing 30 posts - 3,241 through 3,270 (of 7,777 total)
1 2 3 … 108 109 110 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Aya Mohamed,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #429800 Copied In reply to: Registration problem at my website for new clients
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Chandru,

    Currently, it is not possible to upload the requested file type due to WordPress limitations. You can find the complete list of supported file types at the following link:
    https://wordpress.com/support/accepted-filetypes/

    If you would like to request the addition of support for Rive files, we kindly suggest submitting your request to the appropriate department via this link:
    https://www.8theme.com/roadmap/

    For urgent needs, you may also consider reaching out for customization services here:
    https://www.8theme.com/account/#etheme_customization_panel/

    Should you have any further questions or require assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    #429797 Copied In reply to: Is it possible to upload rive files to theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, gabrielet,

    Thank you for reaching out to us.

    Could you please provide updated access credentials for the admin panel and FTP? Unfortunately, the credentials you previously shared are no longer working. Additionally, we kindly ask you to share the correct link to access the admin panel, as the default links appear to be blocked.

    We appreciate your assistance and look forward to your response.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #429795 Copied In reply to: WordPress E_Error type error line 109. Missing format specifier
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Jae,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #429794 Copied In reply to: How to change loading background image of main slider
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Alyan,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429786 Copied In reply to: I can’t see my replies on my topic. Just want to confirm you are getting my messages or not
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    It would be better to use FTP. Could you please check if there are any whitelists configured on your server?

    Best regards,
    8Theme Team

    #429769 Copied In reply to: I can’t translate strings on product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, ziga32,

    We can’t connect FTP:

    Error:         	Connection timed out after 20 seconds of inactivity
Error:         	Could not connect to server

    Please check it. Try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.
    Is there a restriction by IP or something else that doesn’t allow us to connect?

    Best regards,
    8Theme Team

    #429747 Copied In reply to: I can’t translate strings on product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear vickykunder@gmail.com,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429712 Copied In reply to: header is not getting built for all demo sites. I checked all sites
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear vickykunder@gmail.com,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #429699 Copied In reply to: Unable to view demo site in website after import
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear HUSSTLE,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #429688 Copied In reply to: Theme font varies and I want to just use 1 font family
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Jae,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429682 Copied In reply to: Where can I replace product images to my images
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Jae,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429675 Copied In reply to: How can I change the sub point color green
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, ziga32,

    Thank you for the screenshots. Could you please provide us with the FTP access specifically for this website? Unfortunately, the access details you previously shared are no longer valid.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #429672 Copied In reply to: I can’t translate strings on product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ccnam,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #429664 Copied In reply to: loco translate can’t translate comments block text
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Abdul Moiz,

    Regarding the display of brand filters and price filters when no products are found, this functionality is currently unavailable. However, we have added the “8theme – Active Product Filters” widget for you, which allows you to disable such widgets if needed. Additionally, we have made improvements to the price filters, product status filters, and product category filters to ensure they now work more accurately and efficiently. Kindly check and confirm.

    As for the display of product quantities in the category widget, please note that it currently shows a static count per category. We are actively working on improving this functionality.

    Thank you for your understanding and patience.

    Best regards,
    8Theme’s Team

    #429663 Copied In reply to: Product Status filter is not showing correctly product count
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Alyan,

    We hope this message finds you well.

    We would like to kindly remind you that we have already responded to your inquiry regarding the functionality for automatic variation switching on the staging site. Please note that this functionality was not implemented by us.

    If you would like to add such functionality, we kindly recommend reaching out to the appropriate department via the following link: https://www.8theme.com/roadmap/

    Best regards,
    The 8Theme Team

    #429655 Copied In reply to: Color filter is not working in my xstore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear fldlev,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #429653 Copied In reply to: Sidebar (side cart, profile) translations
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abdulla,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #429605 Copied In reply to: some issue with my website home page. I need help to solve the issue
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Rajat Gajera,

    We can’t connect FTP:

    Error:         	Connection timed out after 20 seconds of inactivity
Error:         	Could not connect to server

    Is there a restriction by IP or something else that doesn’t allow us to connect?

    Best regards,
    8Theme Team

    #429602 Copied In reply to: Mobile Menu Categories not showing in mobile device
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear MednaHolistic,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #429583 Copied In reply to: Blurry Images on Blog posts although I followed original size.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429557 Copied In reply to: The text “Trending Searches” on the popup search page is black
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #429555 Copied In reply to: All is gone with my account. Nothing…..
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #429549 Copied In reply to: Where do I edit the pop up vshopping cart page?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear uttam pradhan,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #429544 Copied In reply to: i wanna remove this part of blanks/gap from the header.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear uttam pradhan,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #429541 Copied In reply to: please solve the problem……………….
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Adam,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #429535 Copied In reply to: Products in shop are now only showing x1 instead of the supposed x4 grid
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Quantech,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #429532 Copied In reply to: Font Issue – Outfit font is not displaying
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Den,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #429522 Copied In reply to: How to show short description for each product on Product Archive page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #429500 Copied In reply to: All text are black on the cart page.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #429499 Copied In reply to: Elementer “died” and I can’t get it working again
  • 1 2 3 … 108 109 110 … 258 259 260
    3,241–3,270 of 7,777 posts
Viewing 30 posts - 3,241 through 3,270 (of 7,777 total)
1 2 3 … 108 109 110 … 258 259 260