Page 5 – 8theme.com

Forum Replies Created

Viewing 30 posts - 121 through 150 (of 731 total)

← 1 2 3 4 5 6 … 23 24 25 →

8theme

Support staff

January 19, 2017 at 10:24

Hello,

Please, provide your website URL and a screenshot of the line your want to remove.

Regards

#152401 Copied In reply to: Vertical lines between Social Link Icons

8theme

Support staff

January 19, 2017 at 10:23

Hello,

Please, provide your website URL and a screenshot of the line your want to remove.

Regards

#152400 Copied In reply to: How do I remove the white horizontal line between the top bar and header bar?

8theme

Support staff

January 19, 2017 at 10:23

Hello,

Please, turn on debug mode in WordPress and ask your server providers to give you PHP error logs to better understand the problem.

Thank you

#152399 Copied In reply to: Install not working

8theme

Support staff

January 19, 2017 at 10:22

Hello,

Please provide your website url and admin access so we could check header settings. Also provide screenshots of all problems you faced.

Kind Regards

#152398 Copied In reply to: Header on pages

8theme

Support staff

January 19, 2017 at 10:15

Hello,

We understand you, we will include all sliders in our next theme update.
Sorry for the inconvenience.

Kind Regards

#152394 Copied In reply to: slider demo import data?

8theme

Support staff

January 19, 2017 at 10:12

Hello,

Our demo content doesn’t include some stock pictures and they are replaced with simple placeholders. We can’t distribute some of pictures used for our demo website.

Regards

#152393 Copied In reply to: dummy content

8theme

Support staff

January 18, 2017 at 16:53

Probably it is 🙂 You are welcome!

#152330 Copied In reply to: Bestsellings is not working

8theme

Support staff

January 18, 2017 at 16:45

We just checked and see that Bestselling products work correctly. Here is an example http://www.sexshop-kisme.com/best/

#152327 Copied In reply to: Bestsellings is not working

8theme

Support staff

January 18, 2017 at 15:49

In the root folder, home folder… Where it should be?

#152303 Copied In reply to: Bestsellings is not working

8theme

Support staff

January 18, 2017 at 15:46

Sorry, but we don’t see apps -> wordpress -> htdocs folder.

#152300 Copied In reply to: Bestsellings is not working

8theme

Support staff

January 18, 2017 at 12:01

Hi,

Sorry, it is our mistake. We meant that we don’t see our Theme Options in admin panel. Probably because of user rights restrictions. But we also don’t see any issues with images. Could you please provide some screenshots?

Regards

#152240 Copied In reply to: dummy content

8theme

Support staff

January 18, 2017 at 12:00

Hello,

We just logged in your website and see that there is no our theme installed there. Please check this.

Kind Regards

#152239 Copied In reply to: dummy content

8theme

Support staff

January 18, 2017 at 11:19

Hello,

Sliders are automatically imported when you install version in Theme Options -> Import / Export.

Regards

#152229 Copied In reply to: slider demo import data?

8theme

Support staff

January 18, 2017 at 09:42

Hello,

You can import all these pages via admin panel -> Theme options -> Import / Export.

Regards

#152222 Copied In reply to: XML FILES

8theme

Support staff

January 18, 2017 at 09:41

We see that you have removed widget from the Prefooter area in Appearance -> Widgets. Just add this prefooter block there.

#152221 Copied In reply to: Static Block and Widget Area not working

8theme

Support staff

January 18, 2017 at 09:11

You are welcome 🙂

#152216 Copied In reply to: Sidebar Display Cart/Checkout Pages

8theme

Support staff

January 18, 2017 at 09:10

We see that static blocks work correctly in your admin panel https://gyazo.com/1c47c3ff066b04e208c2fedfefc9c77a

#152215 Copied In reply to: Static Block and Widget Area not working

8theme

Support staff

January 18, 2017 at 09:09

Error logs contain only a few notices that are not related to our theme and plugins at all https://gyazo.com/6d02444ede9133d0471ea5de9bd742f0
Please, ask server providers to track all fatal errors that appear when you get white screen.

Thank you

#152214 Copied In reply to: White Screen of Death after loading theme…Plugins not working
8theme

Support staff

January 18, 2017 at 08:54
Please, try to add this code also

.fixed-header .nav-sublist-dropdown:before { top: -50px !important; }

Regards
#152212 Copied In reply to: Menu Dropdowns not aligned properly
8theme

Support staff

January 18, 2017 at 08:40

Hello,

We don’t see any error logs. Please, turn on the debug mode and contact your hosting providers and ask for error logs from the server.

Regards

#152209 Copied In reply to: White Screen of Death after loading theme…Plugins not working

8theme

Support staff

January 18, 2017 at 08:34

Hello,

Ok, contact us if you have any additional questions.

Regards

#152207 Copied In reply to: Bundles in Composites (when radio buttons) – Quantity Selector not Showing

8theme

Support staff

January 18, 2017 at 08:33

Hello,

Thank you for posting your solution here.

Kind Regards

#152204 Copied In reply to: And another I just saw that is broken….

8theme

Support staff

January 18, 2017 at 08:31

Hi,

We can’t login with that password. Please, check the details.

#152203 Copied In reply to: Static Block and Widget Area not working

8theme

Support staff

January 18, 2017 at 08:27

Hello,

You just need to edit your pages in admin panel and set “Sidebar Position” to “Without” in Layout options.

Regards

#152202 Copied In reply to: Sidebar Display Cart/Checkout Pages

8theme

Support staff

January 18, 2017 at 08:23

You are welcome!

#152200 Copied In reply to: Page Header / Breadcumb Background – How to Change per page
8theme

Support staff

January 17, 2017 at 16:59
Hello,

Try to add this code to the custom CSS area to fix this

.header-wrapper.header-advanced .menu-wrapper .nav-sublist-dropdown{margin-top:4px;} .fixed-header .nav-sublist-dropdown{top:81px !important;}

Regards
#152163 Copied In reply to: Menu Dropdowns not aligned properly
8theme

Support staff

January 17, 2017 at 15:58

Hello,

Sorry, but there is no such option in our theme and it might require additional code customization to achieve this.

Regards

#152145 Copied In reply to: Mega Menu – Center the drop down menus

8theme

Support staff

January 17, 2017 at 15:56

Hello,

We see that you have turned on “Full height” option for the first row that contains slider. Try to turn it off firstly. And please provide some screenshot of the problem.

Thank you in advance.

#152144 Copied In reply to: Ajax Error!!! error when editing Slides on the Slider Revolution

8theme

Support staff

January 17, 2017 at 15:53

You might need to disable “Header overlap” option for this specific page also https://gyazo.com/201b3e08104bf3eb567b120df6b67965

#152142 Copied In reply to: some problems

8theme

Support staff

January 17, 2017 at 15:51

Hello,

Could you please show us the problem on some screenshots for better understanding?

Thank you in advance

#152141 Copied In reply to: Menu Dropdowns not aligned properly
← 1 2 3 4 5 6 … 23 24 25 →

Viewing 150 results - 121 through 150 (of 731 total)

Viewing 30 posts - 121 through 150 (of 731 total)

← 1 2 3 4 5 6 … 23 24 25 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection