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Ajax Error!!! error when editing Slides on the Slider Revolution

This topic has 4 replies, 2 voices, and was last updated 7 years, 3 months ago ago by 8theme

kriama5

Participant

January 16, 2017 at 09:52

The error pops up when clicking the edit pencil-looking image on any of the slides.
Same error also pops up when clicking on the Object Library button under Main Background tab.

Clicking on Media Library button under Main Background tab does not work either. It just keeps searching for media even though I already uploaded the image.

Trying to save the slide does not work either. Keep getting the same Ajax Error!!! Error.

I need help with this issue asap.

#151936 Copied WooCommerce version: XStoreVersion: 3.5

3 Answers

8theme

Support staff

January 16, 2017 at 14:10

Hello,

Please, provide your admin access so we could check this problem live.

Thank you in advance.

#151990 Copied

kriama5

Participant

January 17, 2017 at 03:15

Hello,

I was able to address Ajax error for the Slider Revolution.
Slider still messes up up the rest of the page. First the banners (located underneath) the slider overlap the slider banner. I disabled them for now but wanted to have them display underneath the slider.

Also, the width of the row with banners is too large. As the result, the left and the right banner get cut-off.

Please help address me these issues.

Thank you,
Anastasia

#152055 Copied Theme version: XStore

8theme

Support staff

January 17, 2017 at 15:56

Hello,

We see that you have turned on “Full height” option for the first row that contains slider. Try to turn it off firstly. And please provide some screenshot of the problem.

Thank you in advance.

#152144 Copied
Tagged: ajax, error, revolution, slider, woocommerce
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