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Various questions regarding TheLeader - by swayjd

This topic has 49 replies, 5 voices, and was last updated 7 years, 4 months ago ago by Eva Kemp

Eva Kemp

Support staff

January 19, 2015 at 18:38

Hello,

In the file theleader/woocommerce/single-product/product-image.php you need edit lines 24, 25 and in the file theleader/woocommerce/single-product/product-thumbnails.php the lines are 25, 26.

Thank you.
Regards,
Eva Kemp.

#34662 Copied

swayjd

Participant

April 15, 2015 at 17:34

Hello again, reviving my old thread.

My rev sliders stopped showing up. I wonder if an udpdate is in order.

According to envato, both rev slider and visual composer need to be updated manually and the theme suplier is supposed to provide the necessary files.
How can I obtain the files?

Also, im on version 1.6.
Would updating to 1.7 be critical at this point?

#57215 Copied Theme version: 1.6 WooCommerce version: last

Eva Kemp

Support staff

April 16, 2015 at 08:03

Hello,

You can download the latest plugins versions at the link https://www.8theme.com/download-plugins/ .
Please provide us with wp-admin panel and FTP credentials to check the issue.

Thank you.
Regards,
Eva Kemp.

#57321 Copied

swayjd

Participant

April 17, 2015 at 00:49

First of all, thanks for the link I will check frequently. I was able to update both revlsider and visual composer sucessfully.
My versions were very old and visual composer was barely working and it’s fine now.
But revslider is causing me a headache.

http://d2628406.u402.host-services.com/

3 issues I see imediately.

1.On the homepage you should see a revslider header and its just grey where there should be a simple image.

2. Further down (between the 2 product sliders) you see a white space where there should be an image with the parallax effect.

3. When an admin was logged on the website you could see the wordpress header (very thin black bar above everything else) but not anymore.

Details in the private content

Please, contact administrator
for this information.

#57583 Copied

Eva Kemp

Support staff

April 17, 2015 at 08:13

Hello,

Try to edit the file wp-content/themes/theleader/framework/woo.php on line 206 and replace the code $woocommerce->nonce_field with wp_nonce_field and check your site after that.

Thank you.
Regards,
Eva Kemp.

#57625 Copied

swayjd

Participant

April 17, 2015 at 12:09

That did it.
Thanks a lot.

Meanwhile I noticed the mobile version doesn’t show the navigation bar anymore. Before you were able to exapand it from the left. Now it’s not present.

What caused these changes?

#57683 Copied

Brian Johnson

Member

April 17, 2015 at 12:38

Hello

Please disable 3-d party plugins to check the issue. It is very likely that one of them is causing the issue.

With best regards
Brian Johnson

#57690 Copied

swayjd

Participant

February 22, 2016 at 12:27

Hello again,

This project has been abandoned for a very long time but it seems my boss wants to go back to it.

But I can’t open the website anymore.

I’m getting error 500. And the hosting company says the log shows the following:

l error: Cannot redeclare add_term_meta() (previously declared in /hsphere/local/home/scullings/scullings.pt/wp-includes/taxonomy.php:1577) in /hsphere/local/home/scullings/scullings.pt/wp-content/themes/theleader/framework/inc/taxonomy-metadata.php on line 103

Don’t really know what version of the theme but the website was abandoned so there shouldnt have been any updates to either wordpress or woocommerce. These are the things that would break the theme but there weren’t any. As far as I know.

URL: http://d2628406.u402.host-services.com/

How can I fix this?

Thanks for your help.

#114175 Copied

Jack Richardson

Support staff

February 22, 2016 at 13:19

Hello,

Please provide us with FTP credentials.

Best regards,
Jack Richardson.

#114183 Copied

swayjd

Participant

February 22, 2016 at 13:59

There you go:

Please, contact administrator
for this information.

#114196 Copied

Jack Richardson

Support staff

February 22, 2016 at 14:10

Hello,

The issue has been fixed.
Please check your site now.

Best regards,
Jack Richardson.

#114202 Copied

swayjd

Participant

February 22, 2016 at 14:58

Hello Jack,

Can you advise on what went wrong? What caused the issue?

#114221 Copied

Jack Richardson

Support staff

February 22, 2016 at 15:51

Hello,

There was compatibility issue between WordPress latest version and our theme. I’ve edited the file theleader/framework/inc/taxonomy-metadata.php to fix it.

Best regards,
Jack Richardson.

#114234 Copied

swayjd

Participant

August 24, 2016 at 18:43

Hello again good people of 8Theme,

So I got WPML set up and I’m working through, trying to figure out exactly how to use it.

A question poped up.

I’ve got my main page, like everyone else, and on this page I got a couple of those product sliders, like so:

[etheme_featured title=”Women’s swimwear spotlight” limit=”15″]

the problem I’m having is that the products that show up in the english version of the page are still the original language products. and even if I find and click in one of the english version products it sends me to the portuguese version of the product.

#137703 Copied

Eva Kemp

Support staff

August 25, 2016 at 07:55

Hello,

Please provide correct WP admin credentials and show direct page where the issue persists.

Regards,
Eva Kemp.

#137742 Copied

swayjd

Participant

August 25, 2016 at 11:16

Like I said, the problem is on the main page.

When u arrive you will be in portuguese, please use the switch over at the top to start the english version and then click on any product and they’ll be the portuguese version.

Thats what I’m looking to fix.

Products that don’t have a translation yet should not appear and the ones that do appear should be the english ones.

detais below.

Thanks in advance!

Please, contact administrator
for this information.

#137786 Copied

Eva Kemp

Support staff

August 25, 2016 at 11:25

Hello,

The credentials are incorrect. Please check them.

Regards,
Eva Kemp.

#137788 Copied

swayjd

Participant

August 25, 2016 at 12:03

Weird, the account has been created a while ago for this purpose.
I forced the password again and it seems to be working.

Go ahead and try again please.

#137790 Copied

Eva Kemp

Support staff

August 25, 2016 at 13:58

Hello,

Could you please change wp-admin language to English as we can’t check WPML settings because Portuguese language is used there?

Thank you.
Regards,
Eva Kemp.

#137807 Copied

swayjd

Participant

August 25, 2016 at 14:14

Done.

#137815 Copied
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