Tablet archive pages displays 2 columns grid and tablet footer display issue

This topic has 6 replies, 3 voices, and was last updated 12 months ago ago by Rose Tyler

  • Avatar: devine721
    devine721
    Participant
    May 20, 2023 at 05:08

    I want my tablet footer menu to be shown as halves of two columns on top and halves of two columns on the bottom.

    Secondly, I want my tablet archive pages to display products in 4 column grids. I cant find the settings I need help, it only displays 2 products per row in the archive pages.

    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 20, 2023 at 09:58

    Hello, devine721,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please provide a screenshot of the issue you are experiencing so that we can better understand your request?

    You may upload the screenshots on https://postimages.org/ or https://imgbb.com/ and paste the links here.

    Additionally, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

    To do this, please follow these steps:

    – Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

    Kind Regards,
    8theme team

    Avatar: devine721
    devine721
    Participant
    May 21, 2023 at 02:33

    I want my tablet footer menu to display as equal columns on top, and on the bottom.

    This is the display of my tablet footer: https://i.postimg.cc/mD0NLZHS/Screen-Shot-2023-05-20-at-7-45-57-PM.png

    For example, this is screenshot of my mobile footer as reference Here: https://i.postimg.cc/JzL8ybLf/Screen-Shot-2023-05-20-at-7-43-34-PM.png

    Secondly, I want my tablet archive pages to display products in 4 or 5 column grids. It only displays 2 products per row in the archive pages.

    Here is a screenshot of my tablet archive display: https://i.postimg.cc/MHnBjCyp/Screen-Shot-2023-05-20-at-7-45-16-PM.png

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2023 at 12:11

    Hello Devine721,

    Thank you for your response.

    1/ You can try to use custom CSS code, for example:

    .footer-widgets:nth-child(2) {
        min-height: 280px;
    }

    Or we would recommend you create Footer using a static block, for example – https://youtu.be/dedHEO443nE
    We can help you with this, in case you provide us with temporary wp-admin access.

    2/ Please try to use the next code:

    .products-loop .product {
        width: 25% !important;
    }

    Theme Options > Theme custom CSS > Tablet.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: devine721
    devine721
    Participant
    May 24, 2023 at 03:51

    Hello, i have tried these 2 css and there is no change, the tablet archives is still showing 2 products column grid. And the tablet footer is not responsive.

    A few weeks ago, an agent of 8theme.com helped me to make my mobile footer widget to be responsive with this code:

    .footer-widgets { width: 50% !important; display: inline-flex; }

    Please i will be happy if you can solve these issue for me, especially the product grid display on tablet view.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2023 at 10:05

    Hello Devine721,

    Thank you for your response.

    We’ve checked and the tablet view shows 4 products now – https://prnt.sc/abpthLdCEZV_
    Please clear cache of the browser on your device and check one more time.

    About the Footer, please provide temporary wp-admin access.
    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password.

    Kind Regards,
    8theme team

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