Sales Booster not working correctly - by franked

This topic has 9 replies, 4 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

  • Avatar: franked
    franked
    Participant
    October 4, 2021 at 14:49

    Hello!

    I activated the Sales Booster a while ago. But unfortunately i saw it was not working anymore. I have included a screenshot here: https://imgur.com/a/xPq5WT0

    I have cleared the cache etc. But i can’t understand how it is still not working.
    How can i fix this?

    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 4, 2021 at 17:56

    Hello,

    Provide us with link to site where you enabled that. And also WP Dashboard access to check the settings.
    Progress bar should appear in the mini-cart area. Don’t you have that?

    Regards

    Avatar: franked
    franked
    Participant
    October 4, 2021 at 22:01

    Hi Olga!

    I have send you the login. With all the other information. The progress bar is available in the mini cart. But it won’t load. Thank you for looking!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 5, 2021 at 14:16

    Hello,

    Provide us with FTP access to your site to check the issue in more detail, please.

    Regards

    Avatar: franked
    franked
    Participant
    October 5, 2021 at 14:34

    Good day olga!

    Here by the login info for FTP access.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 6, 2021 at 11:33

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 6, 2021 at 16:00

    Hello,

    Your core plugin was out of date. That was the reason of the issue.

    Regards

    Avatar: akromatic
    akromatic
    Participant
    December 10, 2021 at 17:46

    Hello, we have the same issue with newest version:
    Theme: XStore Version: 8.0.10
    Core Version 4.0.10

    Can you help us please:
    You can test here:
    https://oblux-shop.de

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2021 at 09:14

    Hello @Akromatic,

    Your site is under maintenance mode, so we can’t check it. Please submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide temporary wp-admin and FTP access.

    Regards

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