Site with loading problems (slow) Android

This topic has 7 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: julianagomes
    julianagomes
    Participant
    December 19, 2021 at 22:08

    Hi!
    The site is ok in all computer browsers and also for ios cell phones (iphones). However on android phones the loading time of the footer, and slider revolution is very high. And the hamburger menu only works after the entire website (footer and slides) has been loaded. I’ve already turned the slides off to see if the response time improves but it’s still very slow too. I’ve also tried the footer with Static block and Header & Footer Builder element (I didn’t notice any difference in slow loading time).

    my hosting is siteground in the best plan. I’ve also enabled free cloudflare and enabled paid APO function.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: julianagomes
    julianagomes
    Participant
    December 20, 2021 at 12:06

    Hi! I noticed another problem. There is an instability in the header. sometimes the cell phone header appears on the computer and the computer header in responsive mode.

    Avatar: julianagomes
    julianagomes
    Participant
    December 20, 2021 at 13:27

    I verified that this problem with the menu showing the responsive mode on the computer only occurs with the main page.
    I also checked if the option Menu Dropdown Ajax Loading is disabled, the opposite occurs (the computer header appears in responsive mode) only on the main page as well. Could you help me with this problem?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 21, 2021 at 11:14

    Hello,

    1) Issue with the headers was caused by misprint in custom styles https://prnt.sc/23uhh77
    Check now.
    2) I have created mega menu using Elementor and disable WP Bakery. Also, I have created footer using Static blocks and disabled Header and Footer plugin. Enabled cache plugin. Check the site speed before https://gtmetrix.com/reports/www.viuvachicvinhos.com.br/e3vP0A0V/
    and after https://gtmetrix.com/reports/www.viuvachicvinhos.com.br/so5appO0/

    Regards

    Avatar: julianagomes
    julianagomes
    Participant
    December 21, 2021 at 11:35

    Hi! Thanks for the help. But even with updates the header in responsive mode displays the computer header. Before it was the opposite (responsive mode on the computer).
    When it is correct on the responsive it affects the computer or the other way around.
    I’ve tried everything and I can’t solve this problem. Could you help me with this please?

    Avatar: julianagomes
    julianagomes
    Participant
    December 21, 2021 at 13:59

    By disabling the Mobile Content Optimization option it appears that the issue has been resolved. Thanks!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 21, 2021 at 18:43

    Hello,

    You are welcome.

    Regards

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