Woocommerce Product Images Dissapeared - by Gonçalo Loureiro

This topic has 4 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

  • Avatar: Goncalo_Loureiro
    Gonçalo Loureiro
    Participant
    July 20, 2021 at 11:22

    Hi,

    After update the theme some of featured images disapeared as you can check here an example:
    https://www.caparicamarket.com/produto/garrafa-vinho-tinto-bio/

    How to solve?
    Thanks

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: John Holden
    John Holden
    Support staff
    July 20, 2021 at 16:38

    Hello

    Thank you so much for contacting us!

    We check your website URL feature image is working fine, please check your website.
    If you still facing nay issue let us know we are always here to provide you customer support.

    John Holden

    Avatar: Goncalo_Loureiro
    Gonçalo Loureiro
    Participant
    July 20, 2021 at 16:57

    Isnt working featured images are like this:
    https://ibb.co/x3TWXCg
    https://www.caparicamarket.com/categoria-produto/outlet/page/3/?

    On this product not the featured image but one of the images disapeared too
    https://www.caparicamarket.com/produto/conjunto-de-lapis-com-sementes/
    https://ibb.co/KwHbwqW

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 21, 2021 at 09:45

    Hello,

    Image is missing even if the default WP theme is enabled https://prnt.sc/1dv4ig5 and issue caused by Jetpack plugin. Once plugin is disabled images are ok. Contact plugin author to fix the problem.

    Regards

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