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Installation Issues & Fixes (Read First)

This topic has 711 replies, 86 voices, and was last updated 8 years, 1 months ago ago by Eva Kemp

Jack Richardson

Support staff

October 20, 2015 at 08:57
Hello @sebdicam,

I’ve edited the code:
```
.product-category {
    width: 18% !important;
    display: inline-block !important;
    clear: none !important;
    height: 200px;
}
```
Please check categories pages now.

Best regards,
Jack Richardson.
#94984 Copied
sebdicam

Participant

October 20, 2015 at 16:14

Hello,

I saw, you changed. Thank you.

Could you change the color of “menu” in header for mobile? Actually is white, i would like yellow.
Thank you.

It look likes the main page http://www.aitoguerriersdupacifique.com is larger than at start. All looks look likes bigger. Do you know whats happend?
Regards
Sébastien

#95155 Copied
Jack Richardson

Support staff

October 20, 2015 at 17:23
Hello @sebdicam,

Please use this code in custom.css:
```
@media (max-width: 992px) {.header .menu-icon {
  color: yellow;
}}
```
Sorry, but I don’t see any size changes in the main page. It looks the same as before.

Best regards,
Jack Richardson.
#95173 Copied
sebdicam

Participant

October 21, 2015 at 15:17

Hello Jack,

Thank you for the code.

For main page, all pictures looks like bigger then lower quality.
And ” Contactez-nous en direct 24/7 via le chat ” on header isn’t center anymore but on right.

Any idea?
Thank you
Sébastien

#95390 Copied
Eva Kemp

Support staff

October 21, 2015 at 17:27
Hello @sebdicam,

Please add this code in custom.css file:
```
.custom-info-block.a-right {
    text-align: center !important;
}
```
Regards,
Eva Kemp.
#95438 Copied
sebdicam

Participant

October 25, 2015 at 21:24

I m very angry! I spent a lot of money this week end for facebook commercial and i was surprise to sell nothing. 90% of my products are wrote like 0 in stock!!!!!!

I have to check all the time if your template works good??????

#95913 Copied

sebdicam

Participant

October 25, 2015 at 22:27

I should update the theme, “Stock” disapeared but i want it when product has limited stock.
I have a problem with presentation of name products too like that onehttps://aitoguerriersdupacifique.com/produit/kanaka-v2/

Your theme is very nice but too many problems ! I never passed so long time to configurated it

#95915 Copied

sebdicam

Participant

October 26, 2015 at 08:11

After update, the yellow word “menu” on mobile version is not there anymore.
No button to see the cart after to have bought a product in main page? We have to go on the top of page?

#95932 Copied

Jack Richardson

Support staff

October 26, 2015 at 08:47

Hello @sebdicam,

Did you create backup before starting update?
Ask your hosting provider to restore it to have the working version of your site.

Best regards,
Jack Richardson.

#95947 Copied

sebdicam

Participant

October 26, 2015 at 09:19

The stock problem is before i update.

I need the code for Yellow menu on mobile version and title product without line on each product
https://aitoguerriersdupacifique.com/produit/kanaka-v2/

How can i have the stock product without wrong number?
Is it possible to have a “see the cart” in main page product on mobile version?

And please repaired the cart menu, one time is balck font, one time is yellow.

I havent time to see with my provider, i lost too many time.

#95962 Copied

sebdicam

Participant

October 26, 2015 at 14:28

Please, could you answer??

#96042 Copied
Eva Kemp

Support staff

October 26, 2015 at 18:10
Hello @sebdicam,

To get “Menu” text for mobile menu you need edit the file header.php in line 221:
replace the code <div class="menu-icon hidden-desktop"><i class="icon-reorder"></i></div> with this one
<div class="menu-icon hidden-desktop">Menu</div>. Also make sure this code is present in your custom.css file:
```
@media (max-width: 767px){.header .menu-icon {
    left: 0px !important;
}}
@media (max-width: 979px){.header .logo {
   padding-left: 100px;
}}
```
How can i have the stock product without wrong number?

Please clarify this issue with more details. How can we reproduce the problem?

Please take our apologies but we don’t see any problems with cart menu on our side.

Regards,
Eva Kemp.
#96117 Copied
sebdicam

Participant

October 26, 2015 at 18:22

-For mobile menu it’s ok.

-All last week, 90% of my product was written 0 in stock! (i didn’t change nothing) I should update WP and legenda yesterday). How can i have the right number in stock?

-On mobile menu, when you add a product to cart you have to go on little button cart on the top of page, not very good readability. Is it possible to have a button directly on the product page?

– Cart window: http://i58.tinypic.com/34hi74l.jpg
One time balck, one time yellow.

– Title product problem : https://aitoguerriersdupacifique.com/produit/kanaka-v2/

Thanks

#96120 Copied
Jack Richardson

Support staff

October 27, 2015 at 10:25
Hello @sebdicam,

Please show a page where you see 0 products in stock.

If you want to get redirected to Cart page after adding product to the cart, you need tick “Redirect to the cart page after successful addition” in Woocommerce > Settings > Products > Display > Add to cart behaviour.

Sorry, but I don’t see issue with cart window.

To fix title issue add this code in custom.css:
```
.single-product .product_title span {
   background-color: #f4f2f2 !important;
}
```
Best regards,
Jack Richardson.
#96246 Copied
sebdicam

Participant

October 27, 2015 at 10:32

Hello Jack,

– Add cart: ok
– title product: ok
-Product 0 in stock: i delete it because it was like this 1 week without i know. I really don’t understand because it was product without inventory, then why it was write 0 in stock? (and you could buy it)
I need this option for product with limited stock.

Thank you.

#96252 Copied

Jack Richardson

Support staff

October 27, 2015 at 11:59

Hello @sebdicam,

Unfortunately we can’t know the reason. We need to check the product settings to investigate it.

Best regards,
Jack Richardson.

#96278 Copied

sebdicam

Participant

November 3, 2015 at 11:44

Hi,

how can i put number product in stock on each product without problem? All is actived but not display.

Thank you.
Sébastien

#97510 Copied

Jack Richardson

Support staff

November 3, 2015 at 17:25

Hello @sebdicam,

As I see stock number is shown:
http://storage2.static.itmages.com/i/15/1103/h_1446567856_4826863_715a4eed30.png

Please clarify where exactly you want to display it.

Best regards,
Jack Richardson.

#97591 Copied

sebdicam

Participant

November 3, 2015 at 17:40

Hello,

Ok, i didn’t see because i checked on product which use variation. The number is shown after you choose the variation. Is it possible to display it permanently?
Thank you.

Sébastien

#97599 Copied

Eva Kemp

Support staff

November 3, 2015 at 18:00

Hello @sebdicam,

Sorry, but there is no such option.

Regards,
Eva Kemp.

#97606 Copied
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