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Installation Issues & Fixes (Read First)

This topic has 711 replies, 86 voices, and was last updated 8 years, 1 months ago ago by Eva Kemp

Eva Kemp

Support staff

January 20, 2016 at 14:09

Hello @1b9670723429,

I wanted to check the issue with menu.
Could you please provide us with correct wp-admin panel credentials?

Regards,
Eva Kemp.

#108906 Copied

1b9670723429

Participant

January 29, 2016 at 15:19

hello.
https://www.8theme.com/topic/installation-issues-fixes-read-first/page/34/#post-108368
https://www.8theme.com/topic/installation-issues-fixes-read-first/page/34/#post-108385

Please, contact administrator
for this information.

#110779 Copied

1b9670723429

Participant

January 29, 2016 at 15:23

and be careful. the site is already filled with data. I do not want to do this job again.

#110781 Copied

Jack Richardson

Support staff

January 30, 2016 at 09:50

Hello,

Concerning Wishlist icon I’ve edited settings in YIT Plugins > Wishlist > General Settings > Position, selected “Use shortcode” and in “Colors” tab I ticked “Use buttons instead of simple anchors.”
Check Wishlist icon on single product pages now.

Concerning the menu you added image item incorrectly. You need use custom link item for image.
I’ve recreated it for the first menu item. Please check: http://storage6.static.itmages.com/i/16/0130/h_1454143743_3548336_3c64464943.png
Image should be added as a subitem of your main menu item. Page shouldn’t contain image-item class.
Please re-read our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu

Best regards,
Jack Richardson.

#110858 Copied

1b9670723429

Participant

January 30, 2016 at 17:50

I overestimated your capabilities
I thought it will be a single menu item, not two separate items.
I just now saw how strange it is implemented you have

http://s011.radikal.ru/i318/1601/0e/a5b473619834.jpg

What is the menu item “image 1”??? What the hell?

#110907 Copied

Jack Richardson

Support staff

February 1, 2016 at 09:03

Hello @1b9670723429,

That is the label written for the image on our demo site.
Please clarify what issue you have on your site.

Best regards,
Jack Richardson.

#110967 Copied

1b9670723429

Participant

February 3, 2016 at 20:56

I have a lot of questions. I ask them for a month.

Please, contact administrator
for this information.

#111531 Copied

Eva Kemp

Support staff

February 4, 2016 at 09:18

Hello @1b9670723429,

Please provide us with correct FTP and wp-admin panel credentials to check these issues.

Regards,
Eva Kemp.

#111569 Copied

mediaevolution

Participant

February 7, 2016 at 05:12

Hi guys,

For some reason your theme is crashing my server.

I have tried to upload via WordPress admin and ftp.
I have tried the files in the Installation Files only download and full download
I have tried uploading other theme and they work as expected.

Any ideas what could be causing this?

#111963 Copied Theme version: latest WooCommerce version: latest

Eva Kemp

Support staff

February 8, 2016 at 10:33

Hello @mediaevolution,

Please specify what error you’re getting when installing our theme?
As I see Legenda theme is activated now.
So what problems are you experiencing?
Provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#112060 Copied

Belveder

Participant

February 18, 2016 at 14:57

Hi, I just start an installation and faced a problem, may someone know how to deal with problem

Thank you

Your theme (LEGENDA – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

#113686 Copied

Jack Richardson

Support staff

February 18, 2016 at 15:17

Hello @Belveder,

You shouldn’t worry about this notice. It won’t affect your site at all. We edited Woocommerce files in wp-content/themes/legenda/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
So you can hide this message or you can fix it by editing the files in wp-content/themes/legenda/woocommerce directory and change the version to the current Woocommerce version that you’re using.

Best regards,
Jack Richardson.

#113689 Copied

1b9670723429

Participant

March 3, 2016 at 00:14

hi about message https://www.8theme.com/topic/installation-issues-fixes-read-first/page/35/#post-111531

Please, contact administrator
for this information.

#115905 Copied
Robert Hall

Support staff

March 3, 2016 at 12:05
Hello @1b9670723429,

1) I’ve added this code in custom.css file. Please check.
```
.product-category .mask-container .block-mask .mask-content a:first-child{
display:none;
}
```
2) Please update the theme to the latest version and check issue with price.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
Regards,
Robert Hall
#115954 Copied
1b9670723429

Participant

March 3, 2016 at 19:41

the problem with the price still remains

#116038 Copied

Jack Richardson

Support staff

March 4, 2016 at 10:41

Hello @1b9670723429,

Please provide us with WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

#116124 Copied

1b9670723429

Participant

March 4, 2016 at 12:57

are you kidding? I gave you access 2 days ago.

Please, contact administrator
for this information.

#116157 Copied

1b9670723429

Participant

March 4, 2016 at 14:41

I myself decided to issue currency. How can I get a discount? This product is not worth so much money.
Everything works crooked, sloppy, everything you need to finish.

#116177 Copied

Roberts

Participant

March 5, 2016 at 11:24

There’s </div> code error in your form-checkout.php template. Please fix in next update

#116265 Copied Theme version: 2.11 WooCommerce version: 2.5.2

paperinik

Participant

March 8, 2016 at 22:04

Hi, I’ve bought Legenda for Magento and I’m very happy with it so I’ve decided to buy it even for my WordPress website.
This time unfortunately I’m facing some problems. (I’m not a first-timer and I think that doing a fresh install everything should go just fine without any issue, that’s why I’m writing here).

My setup: – MAMP Pro – WordPress fully updated to v4.4.2 – Install of Legenda goes just fine (no WooCommerce as I don’t need it this time) – Install of plugins goes fine too – Import of Revoution slider goes fine – When I try to import “corporate” demo It takes forever and then prints a long list of “Failed importing….”. After 1 second the page refreshes and the list disappears. (The first time I didn’t even notice it!)

On the homepage I get and error saying that there isn’t any “full_width” slider. I’ve renamed the “home” slider to “full_width” and solved it. But the fact is that I had to do that because I didn’t find the tag for the slider in the home Page, even using the visual builder.

I have no problem to do a clean install and/or send you any additional info.

Could you help me with it?

Please, contact administrator
for this information.

#116538 Copied Theme version: 2.11 WooCommerce version: Not installed/not needed
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