Installation Issues & Fixes (Read First)

This topic has 711 replies, 86 voices, and was last updated 8 years ago ago by Eva Kemp

  • Avatar: sebdicam
    sebdicam
    Participant
    December 4, 2015 at 19:52

    HI, i have a problem with a new category
    https://aitoguerriersdupacifique.com/categorie-produit/pret-a-porter/

    Normally i have 2 subcategories here (Sweat shirt and tee shirt) Why i have all products?
    I would like 6 rows like here https://aitoguerriersdupacifique.com/categorie-produit/joaillerie-t/homme/chevaliere/

    Thanks, it’s hurry.
    Sébastien

    Avatar: Eva
    Eva Kemp
    Support staff
    December 4, 2015 at 20:10

    Hello @sebdicam,

    I don’t see any issues on the category page:
    http://storage3.static.itmages.com/i/15/1204/h_1449256209_2338589_efea50d15f.png

    Please clarify with more details.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: sebdicam
    sebdicam
    Participant
    December 4, 2015 at 20:10

    It’s ok i found, but i have a little problem here:
    https://aitoguerriersdupacifique.com/boutique/

    Category “stickers” is on the catgory above. Could you repaire please?
    Tks
    Sébastien

    Avatar: sebdicam
    sebdicam
    Participant
    December 4, 2015 at 20:34

    It’s ok i found, but i have a little problem here:
    https://aitoguerriersdupacifique.com/boutique/

    Category “stickers” is on the catgory above. Could you repaire please?
    Tks
    Sébastien

    Avatar: Eva
    Eva Kemp
    Support staff
    December 4, 2015 at 22:06

    Hello @sebdicam,

    Find the code in your custom.css file:

    .product-category {
        width: 18% !important;
        display: inline-block !important;
        clear: none !important;
        height: 200px;
    }

    and change height value to 250px

    Regards,
    Eva Kemp.

    Avatar: sebdicam
    sebdicam
    Participant
    December 4, 2015 at 22:09

    Hello,

    Thank you. Now it’s a little on the right. How i can align with above? Please
    Sébastien

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2015 at 15:54

    Hello @sebdicam,

    Please edit the code in your custom.css from

    .span4.product-category {
        margin-left: 2% !important;
    }

    to

    .span4.product-category {
        margin-left: 1% !important;
    }

    Regards,
    Eva Kemp.

    Avatar: sebdicam
    sebdicam
    Participant
    December 8, 2015 at 10:33

    Hello,

    Thank you.
    How can i change the color font of “annuler la sélection” under attribut of product? Now it’s white:
    https://aitoguerriersdupacifique.com/produit/sweat-shirt-aito-caledonie/

    Thank you

    Avatar: Eva
    Eva Kemp
    Support staff
    December 8, 2015 at 10:38

    Hello @sebdicam,

    Please add this code in custom.css file:

    .reset_variations {
      color: black !important;
    }

    Regards,
    Eva Kemp.

    Avatar: sebdicam
    sebdicam
    Participant
    December 8, 2015 at 10:41

    Hello,

    Perfect! Thank you for your fast answer.

    Could you check with tablet (ipad….) if you have “ajouter au panier” (add to cart) in product page?

    Thank you very much.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 8, 2015 at 12:03

    Hello @sebdicam,

    Yes, I see the button:
    http://storage7.static.itmages.com/i/15/1208/h_1449572552_1494225_1ed4f9149c.png
    Do you not?
    Please show a screenshot of the issue.

    Regards,
    Eva Kemp.

    Avatar: sebdicam
    sebdicam
    Participant
    December 8, 2015 at 12:07

    Eva,

    It s a screenshot from tablet? It’s one client who don’t see it.
    (I can’t check, i haven’t one)

    Thank you.
    Sébastien

    Avatar: Brian Johnson
    Brian Johnson
    Member
    December 8, 2015 at 12:11

    Hello

    This code is working on every device. Please clear browser cache on device and check again.

    Regards,
    Brian Johnson

    Avatar: sebdicam
    sebdicam
    Participant
    December 16, 2015 at 13:39

    Hello,

    When i try to put color on font, nothing happend.
    https://aitoguerriersdupacifique.com/categorie-produit/pret-a-porter/ on this link normally “Réservez votre Sweat ou T-shirt.” it’s in red.

    Thank you.
    Sébastien

    Avatar: Eva
    Eva Kemp
    Support staff
    December 16, 2015 at 14:48

    Hello @sebdicam,

    I’ve edited your code to:
    <p style="text-align: center;"><span class="cat_header_color"><strong>Réservez votre Sweat ou T-shirt.</strong></span>
    and added this code in custom.css:

    .cat_header_color strong {
      color: #ff0000;
    }

    Please check.

    Regards,
    Eva Kemp.

    Avatar: sebdicam
    sebdicam
    Participant
    December 16, 2015 at 14:49

    Perfect, thank you Eva

    Avatar: Eva
    Eva Kemp
    Support staff
    December 16, 2015 at 14:54

    Hello @sebdicam,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: argonbubble
    argonbubble
    Participant
    December 21, 2015 at 21:09

    Hello,

    New install here. I am following you documentation, however, when I try to install demo data (Admin>Theme Options>Import/Export) nothing happens. I click the blue “Install Demo Data” button and there is no response.

    Running WP 4.4, fresh install on WP Engine.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 21:40

    Hello @argonbubble,

    Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: argonbubble
    argonbubble
    Participant
    December 21, 2015 at 22:19

    Hey Jack,

    I was able to manually upload the XML docs via the Tools>Import… but never could get the Import Demo Data to work. For now, we should be good. I’m sure I’ll have more later. =)

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