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Mobile menu dropdown for categories doesn’t work also shop filters too. Help..

This topic has 6 replies, 2 voices, and was last updated 1 weeks, 1 days ago ago by Cataclyps

Cataclyps

Participant

May 10, 2024 at 17:32

Mobile menu for sub categories drop down does not work no matter what I do. These are the things I’ve tried:
– Disabled all plugins that I added after installation – did not work
– Checked the dropdown opening action – did not work
– deactivated/activated one page menu – did not work.
– turned off customizer header builder and only elementor – the dropdown worked, BUT ONLY IN ELEMENTOR NOT ON THE FRONT END.

Also shop filters are not working, tried all I could again and all I found online nothing worked. I have no idea what to do anymore… And category page in the bottom middle also doesn’t work… I’m starting to think about a refund.. Will this ticket get any attention or just abandoned like the last one..? I really need to get this store live in 3 days.. please..

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#394683 Copied Theme version: 9.3.9

5 Answers

Cataclyps

Participant

May 10, 2024 at 20:06

I fixed the filters :3

I only need help with the mobile menu now. That I cannot figure out… I am not even using any other plugins other than the ones included in the theme.

#394693 Copied

Rose Tyler

Support staff

May 11, 2024 at 07:50

Hello, Cataclyps,

Thank you for getting in touch with us.

Please provide FTP access also.

Kind Regards,
8theme team

#394727 Copied

Cataclyps

Participant

May 11, 2024 at 16:31

Here are the credentials for ftp. in the pricate area

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#394753 Copied

Rose Tyler

Support staff

May 12, 2024 at 10:15

Hello, Cataclyps,

Thank you for reaching out to us. We would like to inform you that our specialist will respond to your inquiry after the weekend at the following link: https://www.8theme.com/topic/mobile-drop-down-categories-dont-work-shop-filters-as-well-and-category-page-does-not-show-up/#post-394762

We apologize for any inconvenience caused by this delay. Thank you for your patience and understanding.

Kind Regards,
8theme team

#394813 Copied

Cataclyps

Participant

May 12, 2024 at 11:15

Alrighty, thanks for letting me know.

#394823 Copied
Tagged: fix woocommerce mobile menu, mobile menu dropdown help, solve shop filters problem, troubleshoot woocommerce templates, wordpress dropdown categories issue
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Mobile menu dropdown for categories doesn’t work also shop filters too. Help..

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