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Footer disappeared / Slow webpage loading time

This topic has 10 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

Mihalis

Participant

February 14, 2024 at 23:04

Hello!

[1] I need your assistance on a matter regarding the Footer section.
Suddenly I realized it no longer exists, even though I checked the following options:
– Footer layout >> Column 1 and Demo blocks: OFF
– General layout >> Statick blocks: ON
– Xstore Static Blocks: 1 available “Footer kids-toys” and working in 2 languages
– Widgets area: Footer Column 1, where I included the above static block

and yet, the footer does not appear after all, as it did before.

The last thing I’ve been doing was checking the options in the Speed Optimization section of Xstore, but I can’t tell for sure if I turned on an option that messed up with the footer static block.

Please check for yourselves, because it makes no sense for the footer not to be working after I went through your video tutorial also to make sure everything is OK.

[2] In addition, after fine-tuning the speed optimization through XStore options, there is no significant difference in terms of better loading time for the webpage.
Is there something else to be done because it really takes a lot of seconds to load and I can’t figure out if the theme is “heavy” or another cache plugin would help.

Note please that I’m aware of other factors such as hosting environment etc. and I do not have this amount of loading delay with my other websites..

Thank you for your attention in advance!
Mihalis A.

Please, contact administrator
for this information.

#383410 Copied Theme version: 9.2.8

9 Answers

Luca Rossi

Support staff

February 15, 2024 at 10:46

Dear Mihalis,

We hope this message finds you well.

1. Upon reviewing your website, we have noticed that the current theme and plugins are not up to date. We kindly request that you proceed with updating them to their latest versions to ensure optimal performance and security. Please ensure that you create a backup of your website prior to initiating the update process.

2. We would like to bring to your attention that website speed can be influenced by several factors, including but not limited to:

– The loading time of scripts
– The loading time of images
– The number of active plugins
– The server response time

To enhance your website’s performance, we recommend considering the WP-Rocket plugin, which is designed to improve loading times and overall efficiency. For more information on how to optimize WP-Rocket settings with XStore, please visit the following link: https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore.

We trust that these suggestions will be beneficial for your website. Should you require any further assistance or have any questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#383465 Copied

Mihalis

Participant

February 15, 2024 at 15:22

Hello again and thank you for replying.

I’ve updated all major plugins (Xstore, Elementor etc.) but the Footer problem still exists.

Although I’ve checked all the possible reasons that might cause an issue with the appearance of the Footer static block, I cannot locate the root of the problem.

Please review this technical matter again.
Thank you!

#383506 Copied

Mihalis

Participant

February 15, 2024 at 23:02

Also, I forgot to mention that the Xstore Builders and specifically the Footer Builder cannot be edited via Elementor, even if every plugin is updated.
Thank you!

#383543 Copied

Luca Rossi

Support staff

February 16, 2024 at 05:14

Dear Mihalis,

We are pleased to inform you that we have successfully created a global footer for your website, which can be accessed at the following URL: https://***.gr/wp-admin/post.php?post=2987&action=elementor

Upon investigation, we discovered that the inability to edit the footer using Elementor was due to a conflict with the YYDevelopment – Tag Manager – Header, Body, and Footer plugins. To resolve this issue, we have temporarily disabled the conflicting plugin, and we are happy to report that the functionality has been fully restored.

At your earliest convenience, could you kindly review the updated footer to ensure it meets your expectations?

We appreciate your attention to this matter and look forward to your feedback.

Warm regards,
The 8Theme Team

#383550 Copied

Mihalis

Participant

February 21, 2024 at 09:56

Thank you for your assistance. Sorry, but it never crossed my mind that this kind of plugin could cause a conflict with the theme.
Can you suggest an alternative plugin where I can place code such as TagManager, Pixel etc. in header/body/footer?
Do you perhaps have it as an option through your theme?
Thank you again for everything!

#384138 Copied

Luca Rossi

Support staff

February 21, 2024 at 10:10

Hi @Mihalis,

Can you please have a look at this plugin: WPCode – Insert Headers and Footers + Custom Code Snippets – WordPress Code Manager?

https://wordpress.org/plugins/insert-headers-and-footers/

Warm regards,
The 8Theme Team

#384141 Copied

Mihalis

Participant

February 21, 2024 at 10:54

Thank you for your suggestion.
One more question for my information please and I’ll close the ticket.

Instead of installing another plugin, can I use the Theme File Editor to insert the code snippets?

I can locate the Header and Footer php files, but I’m not sure which file is appropriate for the Body section.

That would be all for now and thank you!

#384154 Copied
Luca Rossi

Support staff

February 21, 2024 at 11:16
Hi @Mihalis,

We will suggest you a faster way, please add the following code under functions.php file locates in your child theme:

– Code Before Closing Head Tag:
```
add_action('wp_head', 'n2t_wp_head', 99);
function n2t_wp_head() {
	?>
	<script>
	</script>
	<?php
}
```
– Code After Opening Body Tag:
```
add_action('wp_body_open', 'n2t_wp_body_open', 99);
function n2t_wp_body_open() {
	?>
	<script>
	</script>
	<?php
}
```
– Code Before Closing Body Tag:
```
add_action('wp_footer', 'n2t_wp_footer', 99);
function n2t_wp_footer() {
	?>
	<script>
	</script>
	<?php
}
```
Hope it helps!
#384163 Copied
Andrew Mitchell

Support staff

February 21, 2024 at 11:32

Dear Mihalis,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#384173 Copied
Tagged: footer disappeared issue, footer error solutions, slow webpage loading, woocommerce troubleshooting, wordpress performance optimization, wordpress site speed, wordpress woocommerce themes
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Footer disappeared / Slow webpage loading time

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