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I lost the top banner - by MichaelB - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Robert Hall

  • Avatar: MichaelB
    MichaelB
    Participant
    February 7, 2021 at 22:27

    Sorry, I don’t know what it is called but here is a screenshot https://prnt.sc/yog0eq

    How do I enable it again?

    How do you have it so that on mobile it disappears but still remains whilst in desktop view.

    Please could you login and fix?

    Please, contact administrator
    for this information.
    #272945 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2021 at 09:51

    Hello,

    Please see screenshots from our demo – https://prnt.sc/you24i Theme Options > Widgets > https://prnt.sc/you36o
    https://prnt.sc/you5ef

    Regards

    #273002 Copied
    Avatar: MichaelB
    MichaelB
    Participant
    February 8, 2021 at 22:03

    Omg, thank you!

    All fixed 🙂

    #273138 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 9, 2021 at 07:02

    Hi

    Thank you for the feedback and you’re welcome!

    #273163 Copied
    Avatar: MichaelB
    MichaelB
    Participant
    February 11, 2021 at 00:44

    Ooh hello!

    Are you a new support staff member?

    Welcome.

    Has Olga left?

    🙁

    #273554 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 11, 2021 at 09:56

    Hi

    Thank you !

    Yes Olga is also working with the support team.

    We have multiple support team members who provide customer support in a day on different time.

    #273599 Copied
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