Demo import for demos/babyland01/ failed

This topic has 8 replies, 2 voices, and was last updated 3 weeks ago ago by Tony Rodriguez

  • Avatar: bret
    bret
    Participant
    June 20, 2024 at 18:42

    Import for demos/babyland01/ partially imported but not complete. There were no errors, but the home page is missing the left side categories; products are missing colors and size selections.
    Site url is https://dzp.lsw.mybluehost.me
    Admin login in private area.
    I have made required changes to php.ini and installed required plugins.
    PDF attached showing site with missing items.

    Please, contact administrator
    for this information.
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    support staff only.
    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 21, 2024 at 08:38

    Hello, @bret,

    Thank you so much for purchasing our theme and contacting our support center.

    We are reaching out to provide guidance on managing product categories and variable products on your website.

    1. **Setting Up Product Categories:**
    To display the desired product categories, please follow these steps:
    – Navigate to your Dashboard.
    – Go to Pages > Home Page.
    – Click on “Edit with Elementor.”
    – Locate the Sidebar Widget and select the sidebar you wish to display in the Left Sidebar.
    – Click “Update” to save the changes.

    For visual reference, please view the image here: (https://paste.pics/R7V93).

    Should you wish to modify the sidebars further, you can do so by accessing:
    – Dashboard > Appearance > Widgets.

    For additional guidance, refer to the image provided here: (https://paste.pics/edit/R7VKY).

    2. **Managing Variable Products:**
    We have noticed that variations are not added to the variable products on the homepage. To add variations, we recommend watching the following video tutorial: (https://youtu.be/LgzC4iK-j6A?si=b0VeRAOFsTh1xWjH). This tutorial will assist you in setting up variations for your variable products.

    We have already added variations to one of your products, and the product variations are now displaying correctly. You can view it here: (https://dzp.lsw.mybluehost.me/product/wrapped-rib-dress/).

    For further reference, please check the images provided:
    – (https://paste.pics/edit/R7VF7)
    – (https://paste.pics/edit/R7VGM)

    We trust this information will be of assistance to you. Should you require any further help, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: bret
    bret
    Participant
    June 27, 2024 at 00:02

    Hello Tony,
    The instructions you provided allow me to update my site to look more like your demo page (https://xstore.8theme.com/elementor/demos/babyland01/).
    Is there a way I can run the demo import on a new site and have it look like your demo site without having to do extra updates? I want to be able to try out several of your sample imports without having to do extra setup. Thanks!

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 27, 2024 at 06:22

    Hello, @bret,

    Thank you for your response.

    We recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch.

    Please do the reset, and import the demo site again on your site.

    We kindly recommend that you take a complete backup of your site before proceeding.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    The 8Theme Team

    Avatar: bret
    bret
    Participant
    July 1, 2024 at 23:17

    Hi Tony,

    I tried your suggestion – did a database reset using wordpress-database-reset and then imported the baby site. I get the same results: no category menu on the left and some products missing sizes & colors. There were no errors during import.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 2, 2024 at 06:54

    Hello, @bret,

    Thank you for your response.

    1/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask you to revisit your site after clearing your browser’s cache to see the changes.

    Additionally, we have made modifications to the homepage using Elementor, setting the sidebar to ‘Shop Sidebar’. You have the flexibility to customize the sidebar according to your preferences. To add or remove widgets, please navigate to Appearance > Widgets in your dashboard.

    For visual guidance, we have uploaded images in the private content area of your account for your reference.

    2/ Regarding adjustments for sizes and colors, we recommend watching the following video which provides a step-by-step guide: (https://www.youtube.com/watch?v=LgzC4iK-j6A). This tutorial should assist you in making the necessary customizations.

    We hope you find this information helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: bret
    bret
    Participant
    July 3, 2024 at 00:50

    Hi Tony,

    I can see that it’s possible to make changes after doing the import so that my site looks closer to your demo site.
    My question is how do I do the import such that after the import, my site looks exactly like your demo site (without have to do changes)?

    I want to be able to quickly try out several of your sample imports and have them look exactly like your demos without having to make changes. Is that possible?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 3, 2024 at 05:21

    Hello, @bret,

    Thank you for your response.

    We are pleased to inform you that you have the opportunity to explore various demo imports that replicate the exact appearance of our demo sites, without the necessity for further modifications.

    Please visit the following link to view our demos: [https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546?_ga=2.170397221.408493144.1719808785-98188080.1716440250](https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546?_ga=2.170397221.408493144.1719808785-98188080.1716440250)

    Should you require any assistance or have any questions, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

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