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Cannot change footer and theme does not react

This topic has 2 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

Omjer

Participant

June 9, 2020 at 16:15

Dear Xstore theme,

Please I have a big problem. My theme does not react so if I hover over the footer widgets I cannot get to them. Also I cannot see Elementor elements loading in customizer. I need help real fast.

#240291 Copied Theme version: 6.3.5 WooCommerce version: 5.4.1

1 Answer

Olga Barlow

Support staff

June 9, 2020 at 23:11

Hello,

Thank you for using our theme.
If you use Elementor and want to edit footer using Elementor make sure that you enabled it for the Static Blocks in the Elementor > Settings http://prntscr.com/swuj3r
After that go to Static Blocks and edit Footer static block using Elementor.
If you still have any issues after that provide us with temporary WP Dashboard access and link to your site to check problems in more detail.

Regards

#240324 Copied
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