ERROR Occured during the installation of Xstore Theme

This topic has 6 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

  • Avatar: ethankei
    ethankei
    Participant
    January 25, 2021 at 10:20

    Hello, I wanna installed the Niche Market theme, but the following errors occurred.

    pages not installed 🙁

    widgets not installed 🙁

    home_page not installed 🙁

    posts not installed 🙁

    products not installed 🙁

    static-blocks not installed 🙁

    contact-forms not installed 🙁

    mailchimp not installed 🙁

    media not installed 🙁

    options not installed 🙁

    menu not installed 🙁

    default_woocommerce_pages not installed 🙁

    The most common errors happened by low server requirements, we strongly recommend to contact your host provider and check the necessary settings.

    5 Answers
    Avatar: ethankei
    ethankei
    Participant
    January 25, 2021 at 10:22

    FYI, My website fulfiled the basic requirement

    Environment Requirement System
    WP File System: direct direct
    PHP version: 7.0 7.3.19-1~deb10u1
    WordPress version: 3.9 5.6
    Memory limit: 128M 256M
    Max execution time: min (60-90) 300
    Max input vars: min (1000-2000) 3000
    Upload max filesize: 10M 80M
    ../Uploads folder: writable writable
    OpenSSL version: 1.0 1.1.1
    GZIP compression: enable enable
    file_get_contents( ): enable enable
    wp_remote_get( ): enable enable

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2021 at 15:27

    Hello,

    Thanks for contacting us.
    Do you mean WBPakery https://xstore.8theme.com/demos/2/niche-market/ or Elementor version https://xstore.8theme.com/elementor/demos/niche-market/ ?
    Please provide temporary wp-admin access.

    Regards

    Avatar: ethankei
    ethankei
    Participant
    January 25, 2021 at 18:02

    What I mean is https://xstore.8theme.com/elementor/demos/niche-market/

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 26, 2021 at 12:28

    Hello,

    You installed the parent theme incorrectly in subfolder inside the wp-content/themes. xstore theme folder should be located directly in the wp-content/themes, not in the subfolder.
    Check the site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 26, 2021 at 12:30

    P.S. You also need to contact your hosting provider to fix the permalinks issue https://prnt.sc/xnjnz9 This error is related to server settings. The hosting provider should set the correct settings to support your permalinks type.

    Regards

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