Reply 355775 to: Related Products Not Showing Properly on Single Product Page
Tony Rodriguez
Support staff
May 6, 2023 at 07:59
Hello, @First Idea,
Thank you for reaching out to us. We would like to explain to you how related products work. Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product. These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.
We understand that you are facing an issue on your site due to the fact that you have selected “All” in the categories of the TShirt Products and in “AFTERSHOKZ AEROPEX Earphones”. This is why it is picking the Tshirt products as related products.
We have included screenshots for your reference. To resolve your issue, please edit the products and uncheck “All” from the categories.
