This topic has 10 replies, 4 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow
Hello,
I have an issue really with the display order of images in the gallery view
Please see my product category page here:
https://jsmodernfurniture.co.uk/product-category/sofa/
The problem is on all products will roll-over on the category view, I have left rollover enabled on just 1 product for the purposes of this question so to not confuse my visitors
Please see the Gacla Corner Sofa product. The rollover is active on this product.
Rollover example:
When mouse rollover
When clicking into this product, the gallery thumbnail view does not match the image displayed above. Related to the feature image this is not displayed I think which is causing the issue.
The other products on that page do not have the roll-over as I have set the featured image as the first image in the gallery too but this is not the solution as I want to use the roll-over
Any suggestions? Thank you very much in advance!
Hello,
Thanks for using XStore.
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check then.
Do you use a child theme? Did you make changes in files there?
Regards
Hello
Thanks for your quick reply
I have disabled all third-party plugins and it is still the same
There are no amendments to the child theme that would relate to this issue
I have left the site live with all the plugins disabled:
https://jsmodernfurniture.co.uk/shop/sofa/gala-corner-sofa/
Thanks
James
Hello,
Please provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Thanks, I will send the details in private content
Hello!
Can you please re-share the screenshots because they do not work for me. Can you please use another tool to share the screenshots so I can help you?
Thank you!
Update
Hello Alkerster,
Our technicians will be able to check the problem more deeply after the weekend. By that time provide correct wp-admin access – http://prntscr.com/101rih7
Regards
Details have now been correctly set
Sorry for this
Hello,
We found the following custom code http://prntscr.com/103hk2p
If we delete your it then it shows normal -> http://prntscr.com/103hkjq
You have not to set these options for all products if you don’t need to have special settings for this product -> http://prntscr.com/103hldt
Regards
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