Thanks for the amazing theme.
Below is my query
1. In any single product page, we have Related Products section below product details, BUT related products which we can see are not related to the product which we are viewing.
For example if u see this link https://firstidea.in/product/electronics/earphones/aftershokz-aeropex-earphones/ its of a Earphone product from Electronics category, BUT below in Related Products you can see T-shirts & shirts which is from Apparels Category! which is completely wrong.
I request you to give a solution for this and help.
Thank youSite URL: hidden Theme version: 9.1.3
Hello, @First Idea,
Thank you for reaching out to us. We would like to explain to you how related products work. Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product. These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.
We understand that you are facing an issue on your site due to the fact that you have selected “All” in the categories of the TShirt Products and in “AFTERSHOKZ AEROPEX Earphones”. This is why it is picking the Tshirt products as related products.
We have included screenshots for your reference. To resolve your issue, please edit the products and uncheck “All” from the categories.
We hope this information is helpful. If you have any further questions, please do not hesitate to contact us.
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