Hello, @ranawebdesign,
1. We apologize for any inconvenience caused. In order to assist you, could you please provide your WordPress Admin login details in the private content area of this topic in the following format:
WP Admin URL:
WP Admin Username:
WP Admin Password:
Please note that it is recommended to take a complete backup of your site before proceeding.
2. To add a shortcode to your product page, please navigate to XStore > Theme Options > Woocommerce (Shop) > Single Product Builder > Add Custom HTML widget in the section as per your needs and edit the custom HTML setting > Html Block 1 and paste the shortcode in it. For reference, please see the image here: https://ibb.co/Y889Nfq
Thank you for your cooperation.
Best Regards,
8Theme’s Team