Reply 330789 to: Glitch on mobile is back again after latest update
Rose Tyler
Support staff
August 1, 2022 at 07:58
Hello,
We did checked the difference between the previous version and the latest one of our Theme and Core plugin. The main difference was in the code of off-canvas script rendering. In the previous version the file with off-canvas was loaded just if any settings (desktop sidebar canvas / mobile sidebar canvas ) were enabled. Right after it was loaded it created off-canvas for both cases (desktop and mobile even if only mobile canvas was enabled). Example of issue you may check on your copied site -> https://prnt.sc/0jVmMyn4v82X . In latest version we fixed the issue because many customers wrote us about it and wanted to get it fixed. But in your case the fix created the issue you face on mobile. We cannot find the fix for your specific case, truly saying. We can only propose next ways to make this situation more stabilize.
1/ We will upload for you old-version script file to your child-theme and you will have no issues on mobile but you will have issue on desktop (off-canvas will be always created)
2/ You can enable off-canvas for desktop and make your shop page look in next way -> https://prnt.sc/JN3kK4wl8BWB and change columns number due to your imagination.
3/ We can give you a refund, and you will find a theme you would be more satisfied.
Sorry for such an answer, but it is not always possible to make compatibility
with everything and for everyone. Sometimes there are issues that are better to skip in fixing to prevent creating a few more new ones.
