Haze of unavailable variant and minor issues

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

  • Avatar: Kamil
    Kamil
    Participant
    January 27, 2023 at 20:28

    1. I wanted to ask how to turn on the haze (strikeout) of a product variant that is out of stock. On the category page, for example, clothes sizes are displayed and I would like the size with 0 stock to be marked as unavailable. And possibly sorting by the size attribute could skip it, but it’s not necessary. Also on the product page where there is not a single size of this product, there is no information about it only after selecting the size and clicking Add to Basket, a browser message is displayed that we do not have it in stock.

    2. In theme management the sliders do not work for me, to move and see the options below I have to use the PgUp or PgDn button.

    3.Also in the theme management panel, after changing some setting in the middle of the page, it automatically throws me to the top of the page, is it supposed to be like that?

    4. After using the search engine in the store, you can go to the displayed products only by pressing the arrow. By clicking on the name, the picture of the products, the search window will be closed. Is it possible to make the whole item transfer to the product?

    Please help

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 28, 2023 at 09:55

    Hello, Kamil,

    1. Thank you for reaching out to us. In order to solve your issue, there is only one possible way to display a product variant that is out of stock on the pages. Product variation that is ”Out of stock” can be displayed http://prntscr.com/t21xou with our variation swatches under Xstore > Theme Options > Woocommerce (Shop) > Shop Element > Variation Swatches > Swatch Out Of Stock (in case “Hide out of stock products from the catalog” option is enabled in WooCommerce > Settings > Products > Inventory). Please refer to the provided image: https://ibb.co/dc8b4Kk

    2,3. In order to further assist you, could you please explain your issue more clearly, if possible with some screenshots for my better understanding? Alternatively, could you please provide me with a small video clip of your issue for my better understanding, as I am not able to understand what you exactly want?

    You may upload the screenshots on https://imgbb.com/ and paste the links here.

    You may use the https://www.loom.com/ screen recording tool that records your screen and upload it on their website. You may share the URL here.

    4. Unfortunately, it is not possible with the current theme version and requires extra Customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. If you want paid Customization services, please submit a customization request toWPKraken team.

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team.

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