Reply 325220 to: I need Help to deactivate my License client website
Olga Barlow
Support staff
June 6, 2022 at 10:58
Hello,
We are very sorry but we can’t reset the license limit for your purchase code if the theme is still in use on that site. You need to solve the situation with your client and remove the theme for that site. Only after that, we’ll be able to reset the license limits.
