Hello, @Cavid745,

Thank you for contacting us and for using XStore.

Could you kindly provide us with access to your site’s WordPress admin panel in the private content area? This will allow us to thoroughly review your settings and provide the necessary assistance.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hello, @Martin,

Thank you for your response.

We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, @raj,

Thank you for your response.

We are pleased to inform you that we have added the Banner Carousel widget to your setup. For your reference, we have included images in the private content area.

We hope this enhancement meets your expectations and proves helpful. Should you have any questions or require further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Hello, @Nirmalya,

Thank you for contacting us and for using XStore.

We have reviewed the screenshot you provided, and it appears to display the main menu. To make changes to your menus, please follow these steps:

1. Navigate to your WordPress dashboard.
2. Go to **Appearance > Menus**.
3. Select the **Main Menu**.
4. From there, you can add or remove menu items according to your requirements.
5. Once you have made the desired changes, be sure to save the settings.

We hope this information is helpful. Should you have any further questions or need additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello, @Aya Mohamed,

Thank you for your response.

Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Thank you for your understanding.

Best regards,
8Theme Team

Hello, @uttam pradhan,

We kindly request you to try adding the following custom CSS code by navigating to **XStore > Theme Options > Theme Custom CSS > Global CSS**.

/* Style links within paragraphs and list items inside the .content class */
.content p a:not(.Teckshop-rp-link),
.content li a:not(.Teckshop-rp-link) {
    color: #c19b61 !important; /* Change link color */
    text-decoration: underline !important; /* Add underline */
}

/* Style visited links within paragraphs and list items inside .content */
.content p a:not(.Teckshop-rp-link):visited,
.content li a:not(.Teckshop-rp-link):visited {
    color: #c19b61 !important;
    text-decoration: underline !important;
}

/* Add hover effect for links within paragraphs and list items inside .content */
.content p a:not(.Teckshop-rp-link):hover,
.content li a:not(.Teckshop-rp-link):hover {
    color: #d4af7a !important; /* Lighter color on hover */
    text-decoration: none !important; /* Remove underline on hover */
}

We hope this solution proves helpful.

Additionally, we kindly ask that you create a new topic for each new issue on our support forum. This will help us ensure a smoother process and provide you with prompt assistance.

Thank you for your understanding.

Best regards,
The 8Theme Team

Hello, @sefat,

Thank you for contacting us and for using XStore.

Please try to add the next code in XStore > Theme Options > Theme custom CSS > Global CSS.

.single-product ul.st-swatch-size-large li.type-image {
    width: 100px;
    height: 100px;
}

We hope this information is helpful.

Kind Regards,
8theme team

Hello, @uttam pradhan,

Thank you for contacting us and for using XStore.

We have thoroughly reviewed your website and are pleased to inform you that no issues were identified. Additionally, we have successfully added a new header using the XStore Header Builder via Elementor.

For your reference, we have included images in the private content area to illustrate the changes made.

We kindly encourage you to review our theme documentation for further guidance: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @uttam pradhan,

You can create a course-selling page using XStore. For example, you may refer to the following demo:
https://xstore.8theme.com/elementor/demos/online-courses/product/database-sql-for-computer-science-technologies/

Additionally, we have recorded a video for your reference. Kindly take a moment to watch it. The video link has been provided in the private content area.

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Boddicker,

We would like to inform you that the custom CSS code has been updated. Kindly clear your browser cache and review the changes on your website at your earliest convenience.

For your reference, please see the image provided in the private content area.

Should you have any questions or require further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Hello, @Martin,

Thank you for contacting us and for using XStore.

We have thoroughly reviewed your website and did not identify any issues on our end. It appears that the problem may be related to a cache issue on your side. For your reference, we have provided an image in the private content area.

To resolve this, we kindly recommend the following steps:
1. Clear your browser cache.
2. Temporarily deactivate any caching plugins and server-side caching on your website.
3. Check the website again to see if the issue persists.

We hope these suggestions are helpful. Should you require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Boddicker,

Thank you for your response.

We are currently unable to view the white box with white text in the footer of the front page on the website (filmkiosken.dk). For your reference, we have included an image in the private content area.

Could you kindly review this on your end and provide us with further clarification on how this issue appears from your perspective?

We appreciate your assistance and look forward to your response.

Best regards,
The 8Theme Team

Hello, @Boddicker,

Thank you for contacting us and for using XStore.

Could you kindly provide us with the URL of the page where the incorrect colors appear on the newsletter infobox at the bottom? This will allow us to review the issue and assist you more effectively.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hello, @abder,

Thank you for contacting us and for using XStore.

We have checked your website and found that the server responded with a status of 500 ().

1/ 500 (Internal Server Error). You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

It is independent of our theme. Please contact your service provider and ask them to fix it.

Additionally, please read Elementor documentation here: https://elementor.com/help/500-error/

2/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://ibb.co/tZwzJSv

We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

We hope this helps. Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme’s Team

Hello, @uttam pradhan,

Thank you for your response.

Upon reviewing your website, we noticed that the page form you provided comes from the Tutor LMS plugin.

If you wish to add a ‘Buy Now’ button there, You need to contact the support of the tutor plugin, you are using, to get further assistance.

We hope this information proves helpful. Should you have any additional questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team