Hello, @Soumya,

No, you don’t need to use the Mailpoet plugin along with MailChimp.you can Uninstall the Mailpoet plugin.

Our theme XStore is compatible with the MailChimp newsletter plugin.

Further, you can read the article here: https://www.wpexplorer.com/mailpoet-vs-mailchimp-wordpress/

Regards 8Themes Team.

Hello, @Maky,

I have checked and found no difference they appear the same. please check this video for a better reference: https://streamable.com/ck2jgi

Regarding the DOM as you can see https://postimg.cc/sGQXnb0B it is showing on the h2 SVG path code. It say’s a large DOM. When we use an SVG icon it has the complete HTML path code of the complete icon here are a few examples: https://postimg.cc/m1Yx2wPX, and https://postimg.cc/jDpS582K so the speed testing tool gets this as a larger DOM but it’s not an error/issue no need to worry about it. Your site speed score is already well optimized as you can see: https://postimg.cc/DSJ1HYRK

Further, if you want to solve the DOM too. Please check this article for a better reference: https://wpspeedmatters.com/reduce-dom-size-in-wordpress/

Regards 8Themes Team.

Hello, @biocos123,

Before using XStore, you first need to make certain that your server and WordPress meet the theme’s requirements, including WordPress version 3.9+.

In order to solve your issue please contact your service provider and ask them to set server requirements to meet the theme requirements. See the image for the theme requirement here: https://ibb.co/VBscvWg

You can read our theme documentation here: https://www.8theme.com/documentation/docs/theme-installation/

Further, you can watch this video : https://www.youtube.com/watch?v=4n1re0jKorc&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=1

Hope this helps.

Regards 8Themes Team.

Hello, @Amy V,

Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

https://tailoredlifeapparelco.stage.site/track-order/

https://postimg.cc/hhsfr5Dn

form.woocommerce-form.woocommerce-form-track-order.track_order input#orderid, input#order_email {
    color: #000 !important;
}

Regards 8Themes Team.

Hello, @Ale,

Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

https://www.blastjump.com/categoria-prodotto/scarpe/

https://postimg.cc/svhWjJPZ

.tax-product_cat .woocommerce-breadcrumb a:nth-child(3) {
    display: none !important;
}
.tax-product_cat .woocommerce-breadcrumb span.delimeter:nth-child(2) {
    display: none !important;
}

Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

https://www.blastjump.com/venice-marathon-experience/

https://postimg.cc/TpNTs85V

.single-post h5.title::before {
    content: "\e904" !important;
    font-family: 'xstore-icons' !important;
    padding-right: 5px !important;
}

Regards 8Themes Team.

Hello, @Amy V,

I am not able to check your site link that you have shared with us because of security see the image: https://postimg.cc/DSjFgwPy please share your site wp-admin URL and access in the private content area of this topic by following the below-given format.

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check your issue on your site.

Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.

Regards 8Themes Team.

Hello, @Amy V,

1. Your issue is resolved now, please check back to your site after clearing the browser cache. I have Turned ON the Mobile main header sticky. See the image and watch the video for a better reference under the private content area.

2. I have checked your site now and found no issues. I have captured a video for you on your site. Please watch it completely for a better reference under the private content area.

Regards 8Themes Team.

Hello, @Amy V,

Your issue is resolved now, please check back to your site after clearing the browser cache. I have added CSS code.

See images for a better reference under the private content area.

Regards 8Themes Team.

Hello, @KeithBishop5,

Sound’s Good!! that you have managed to Import the Demo, You are the best 🙂

Thanks for contacting us.
Have a nice weekend.

Topic Closed.
Regards 8Themes Team.

Hello, @LambdaSP,

Your issue has been resolved now kindly check back to your site after clearing the browser cache. Watch the video for a better reference under the private content area.

Regards 8Themes Team.

Hello, @mohamed aly,

There is no such possibility in the theme right now, and changes require customization. We cannot cover customization issues in our support policy.

If you want paid Customization services submit a customization request to WPKraken team.

Regards 8Themes Team.

Hello, @Niddy,

It is because by default it shows 2 columns and on slide, it will show 1 product more than 1 more like this. so while showing 1 product and scrolling them one by one will show like this. As start without my CSS code, it will show the 2 products and it scrolls half so the new product will appear fine watch the video under the private content area.

So this is how it works by default and you cannot change it. You can do one more thing that is set my CSS code to work only on bigger devices like desktops for this first remove the code I added and add the below code there.

@media(min-width:991px){
.upsell-products .slide-item{width:100% !important;}}

Then save settings and check back to your issue after clearing the browser cache.

Regards 8Themes Team.

Hello, @DD,

Could you please try to check the issue with the default WordPress theme like “Twenty Twenty Two” I don’t think that it’s our theme issue? But if it works fine with the default theme then please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

WORDPRESS ADMIN URL: and
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check your issue on your site.

Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins as well.

Regards 8Themes Team.

Hello, @Sweet D,

I have checked your site on my personal mobile and found no issue, it is working fine, please watch this video for a better reference to understand: https://streamable.com/ekrjfd

Regards 8Themes Team.

Hello, @Niddy,

Alright, I have set the width of the upsells items with the help of custom CSS code see the image under private content area. andSee the resulting image under private content area. please check back to your site after clearing the browser cache.

Regards 8Themes Team.