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Upsell products widget in static block in sidebar not appearing

This topic has 12 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

Niddy

Participant

November 30, 2022 at 12:12

Hi

Can you please clarify how I get the upsell widget to display the products that I have linked to it within the individual product – example; I have a widget product and within the product -> linked products -> upsells I have activated widget 2 and widget 3.

Then in the static blocks, I have created a new static block and positioned the upsell widget (using the custom product page builder) into a new section, and activated it. Then in custom product page builder I have activated the html block to render that static block in the position I want to display it.

I go to the product and nothing is there where the new static block should appear.

Is there a setting I need to change to activate this?

Thanks

#340128 Copied Theme version: 1

11 Answers

Rose Tyler

Support staff

November 30, 2022 at 14:55

Hello,

Go to Single Product Builder > add Upsell products element into the layout content.

Regards

#340146 Copied

Niddy

Participant

November 30, 2022 at 15:25

Hi

That’s not what I want. I want it inside a static block as a widget as this is a custom sidebar. It’s not a global block so it cannot go on product builder page.

🤷🏻

#340149 Copied

Rose Tyler

Support staff

November 30, 2022 at 15:29

Hello,

Thanks for the reply.
There is no such possibility, unfortunately.

Regards

#340150 Copied

Niddy

Participant

November 30, 2022 at 16:47

Hi

yes there is – there is a widget for it…

See private please

confused lol

Please contact administrator
for this information.

#340160 Copied

Niddy

Participant

November 30, 2022 at 23:18

Hi

Please see private area as I have got it to render using widget to show the static block however it is showing 3 items and not just 1.

Thanks

Please contact administrator
for this information.

#340173 Copied

Tony Rodriguez

Support staff

December 1, 2022 at 07:19

Hello, @Niddy,

Alright, I have set the width of the upsells items with the help of custom CSS code see the image under private content area. andSee the resulting image under private content area. please check back to your site after clearing the browser cache.

Regards 8Themes Team.

Please contact administrator
for this information.

#340192 Copied

Niddy

Participant

December 1, 2022 at 08:16

Hi

Thanks for this. Now the carousel only swipes 50% and sticks 🤷🏻

Please see private. Thanks again.

Please contact administrator
for this information.

#340197 Copied
Tony Rodriguez

Support staff

December 1, 2022 at 10:25
Hello, @Niddy,

It is because by default it shows 2 columns and on slide, it will show 1 product more than 1 more like this. so while showing 1 product and scrolling them one by one will show like this. As start without my CSS code, it will show the 2 products and it scrolls half so the new product will appear fine watch the video under the private content area.

So this is how it works by default and you cannot change it. You can do one more thing that is set my CSS code to work only on bigger devices like desktops for this first remove the code I added and add the below code there.
```
@media(min-width:991px){
.upsell-products .slide-item{width:100% !important;}}
```
Then save settings and check back to your issue after clearing the browser cache.

Regards 8Themes Team.

Please contact administrator
for this information.
#340210 Copied
Niddy

Participant

December 1, 2022 at 11:12

Thanks for this – greatly appreciated.

Please see private info.

Please contact administrator
for this information.

#340225 Copied

Niddy

Participant

December 1, 2022 at 13:29

I have now resolved this issue using functions to do as I need.

Maybe a good idea to ask the dev team to add functionality to a future upgrade to add a custom block with a single product carousel option / upsell / related products etc.

It can be done, just surprised nobody has ever requested a proper single product carousel that shows upsells / related products in a custom widget block.

Thanks again for your help.

#340247 Copied

Tony Rodriguez

Support staff

December 2, 2022 at 05:49

Hello, @Niddy,

Sound’s really great!! that you have managed to solve this with the Custom Code.

You are the best 🙂

You can submit a request here https://www.8theme.com/taskboard/, so our dev team read it.

Thanks for contacting us.
Have a nice day.

Topic Closed.
Regards 8Themes Team.

#340293 Copied
Tagged: best selling, sidebar, static block, themes, upsell, widget, woocommerce
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Upsell products widget in static block in sidebar not appearing

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