Hello Yan,

Thank you for reaching out to us. We are more than happy to help you with any issues you may have. Please feel free to generate a new topic for any new issues you may have.

We wish you a pleasant day.

Topic Closed.

Best Regards,
8Theme’s Team

Hello, Steven Tay,

Thank you for your inquiry. To change the navigation labels, please go to Appearance >> Menu and edit the Main Menu and All Departments Menu.

You can open any Menu item and change the Navigation Label as per your requirements. If you wish to change it, you can delete the Menu item and add the new one from the Menu sidebar. Please refer to the screenshots provided for further guidance: https://postimg.cc/rR9CCZb8 and https://postimg.cc/PvqzyQkY

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Damien,

We are pleased to inform you that the White Label Branding plugin is included in our theme package and can be used according to your needs. For more information, please refer to our theme documentation here: https://www.8theme.com/documentation/docs/white-label-branding-plugin/.

Unfortunately, there is no other option available in our theme. You may need to look for a third-party plugin that better meets your requirements. Otherwise, it requires extra customization services, we are unable to provide them as they are not covered by our support policy. We recommend submitting a customization request to the WPKraken team at https://wpkraken.io/?ref=8theme.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello @mohmmad,

To add the product category to the All Department menu, you have to go to Appearance >> Menu and select the All Department menu. Then, add the product categories as per your requirements. Please refer to the following screenshots for reference: https://postimg.cc/Mcg6sPw8 and https://postimg.cc/DJVhQSQv

Similarly, to add the product category to the Main Menu, you have to go to Appearance >> Menu and select the Main Menu. Then, add the product categories as per your requirements. Please refer to the following screenshots for reference: https://ibb.co/ph6Y63T and https://ibb.co/4JCnQkh

I hope this helps.

Best Regards,
8Themes Team.

Hello Ivo Eijgenraam,

I have just logged in to your site and found that the Customizer is now working properly for me. Attached is a screenshot of the result: https://postimg.cc/fk2XwZMz. It is likely that the issue was related to a cache issue on your end.

We recommend that you clear the cache on your site and browser and check back. If the issue persists, please try to check it on a different browser.

Best Regards,
8Theme’s Team

Hello, Ms. Morbenia Morbeck,

We are delighted to have you as our customer. If you are satisfied with our Theme and Customer, as well as Technical Support, we would greatly appreciate it if you could leave a 5-star rating for us on ThemeForest at the following link: http://themeforest.net/downloads. Doing so would help us to continue to provide updates and dedicated support in the future.

Thank you for your time and we hope you have a wonderful day.

Topic Closed.

Sincerely,
8Theme’s Team

Hello, @DollyFactory,

We are delighted to have you as our customer. If you are satisfied with our Theme and Support, we would greatly appreciate it if you could leave us a 5-star rating on ThemeForest at the following link: http://themeforest.net/downloads. This would help us to continue to provide updates and dedicated support in the future.

Thank you for your time and we hope you have a great day.

Sincerely,
8Theme’s Team

Hello @mustafa,

To make the necessary changes to the image in the HTML block, please follow these steps:

1. Navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder. There you will find a HTML block in which the image is set. Check the block name in the HTML block settings and navigate to the Dashboard >> Static blocks. Edit the particular block and set the content as desired. Save the settings and clear the browser cache to view the changes on the site.

2. Install the Loco translate plugin and then edit the theme language file to change the word as per your requirements: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Best Regards,
8Theme’s Team

Hello @Techgaon,

To create three variations as shown in the video, simply add new attributes from the Dashboard > Product > Attributes and add them to the Product. For reference, please see the images provided here: https://ibb.co/YkFknTM, https://ibb.co/KKGNnHf, https://ibb.co/wLMZDpx, and https://ibb.co/X7DK6Wf.

Additionally, you can watch the complete video and follow the steps shown for further guidance: https://www.youtube.com/watch?v=LgzC4iK-j6A&t=72s.

Thank you for choosing 8Themes. If you have any further questions, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello @Techgaon,

Thank you for your inquiry. By default, customers are only able to choose one variation and add the product to the cart. For example, if a product has two attributes, size, and color, with size variations of large, small, and medium, and color variations of red, green, and blue, customers can only select one variation from size and one from color. This is the default WooCommerce functionality and cannot be changed from the theme settings or WooCommerce plugin settings.

However, it is possible to achieve this with a trick. You have to select the color and size, and then choose the quantity of the product. Please refer to the image: Under the private content area. Additionally, make sure to select the quantity layout from the theme settings >> WooCommerce >> Single product Builder >> Add to cart. Please refer to the image: https://postimg.cc/SJb3c4my.

This is the only possible way without customization. If this does not suit your requirements, then you can use any third-party plugin for this at your own risk.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Roy,

We have noticed that the pricing section does not appear on the link of your site: https://oliviaassignmentspro.com/. However, the pricing section appears on the second link you shared with us: https://oliviaassignmentspro.com/?page_id=2050.

To confirm that the pricing section appears correctly, we have imported the same section from the XSTORE Studio on our test site. You can view the resulting video here: https://streamable.com/50937k. As you can see, there is no difference between our test site and your site link. We suggest that you clear your browser cache and check back to your site.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Ms. Morbenia Morbeck,

You can modify the product’s social networks by navigating to XStore > Theme Options > Woocommerce (Shop) > Single Product Builder > Sharing. From there, you can check and modify all available settings. For a better reference, please refer to the image provided here: https://ibb.co/wrnbXW6.

Additionally, you can modify the telephone number and email by navigating to XStore > Theme Options > Woocommerce (Shop) > Single Product Builder > Check Custom HTML widget settings. From there, you can see which static block is used and then go to Dashboard > Static Block and edit/modify the particular static block with a page builder (Elementor) as per your needs. For a better reference, please refer to the image provided here: https://ibb.co/gw5X7YS.

Best Regards,
8Theme’s Team

Hello, @Lucas,

We regret to inform you that there is no option available in our theme for the product columns on the mobile version only. However, you can achieve this by using Custom CSS. Please copy and paste the following CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and then clear your browser cache.

@media only screen and (max-width: 480px){
.products-grid .product {
    width: 100% !important;
}
}

We hope this helps.

Best Regards,
8Theme’s Team

Hello @Tanmay76,

Which version of PHP are you using on your site? Could you please switch the PHP version to 7.4 and check back again? If the issue persists, please provide your site’s WP Admin URL and credentials, as well as your Cpanel login details, in the private content area of this topic.

We look forward to your response.

Best Regards,
8Theme’s Team

Hello @Magnat,

We are pleased to inform you that your issue has been resolved. Please clear your browser’s cache and revisit your site.

We have edited the page using Elementor and then edited the particular heading element under the Style Tab. We have also edited the Typography and changed the “Transformation” which has resolved your issue. Please see the screenshot below for reference: https://postimg.cc/zb98JwyS

Best Regards,
8Theme’s Team