Hello @Imagine This,

We have conducted a debugging of your site and have determined that the issue you are experiencing is due to the Child Theme Customization Code. Upon activating the Parent Theme on your site, the issue was resolved, as evidenced by the screenshot provided here: https://postimg.cc/vcgHrB92

We suggest that you contact your developer to review the Child Theme customization and make the necessary corrections.

Best Regards,
8Theme’s Team

Hello, @Francois,

We suggest that you navigate to XStore >> Theme Options >> WooCommerce >> Cart/Checkout Layout and turn OFF the “Advanced Layout” option.

After saving the changes, please clear your browser cache and check back to your site. We hope this will resolve your issue.

Best Regards,
8Theme’s Team

Hello, Abdul Rehman,

In order to assist you with your issue, we have created a video tutorial on your site for your reference. Please watch it in its entirety at the following link: https://www.veed.io/view/1e45f774-86af-489c-9721-9d3c46689184?sharingWidget=true&panel=share

Additionally, you may find further instructions in our theme documentation article here: https://www.8theme.com/documentation/xstore/support/static-blocks/

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello @Kestutis,

We suggest that you copy and paste the following CSS code into XStore >> Theme Options >> Theme Custom CSS >> Global CSS. After doing so, please clear your browser’s cache and check your site again.

.woocommerce-account form.woocommerce-form-login.login {
    display: flex;
    flex-wrap: wrap;
}

.woocommerce-account form.woocommerce-form-login.login .et-or-wrapper {
    display: none;
}

.woocommerce-account form.woocommerce-form-login.login .et-google-login-wrapper, 
.woocommerce-account form.woocommerce-form-login.login .et-facebook-login-wrapper {
     order: -1;
     flex: 1;
     margin: 5px 0;
 }

.woocommerce-account form.woocommerce-form-login.login .et-google-login-wrapper ~ .et-facebook-login-wrapper {
    margin-inline-start: 15px;
}

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello Abdul Rehman,

In order to resolve your issue, please navigate to the Dashboard > WooCommerce > Settings > Accounts & Privacy and ensure that you have enabled the option to create an account on the “My Account” page. Please refer to the image provided: https://postimg.cc/c6fHbcWJ.

Best Regards,
8Theme’s Team

Hello, @Abdul Rehman,

1. To modify the pages linked and text in the footer, please go to Dashboard > Appearance > Widgets > Footer Column 1 and view the 8theme static block. Then, navigate to Static Blocks and edit the specific static block with Elementor as per your requirements. For further reference, please refer to the images provided here: https://postimg.cc/G8cCZP3X, https://postimg.cc/NyBSMshM, https://postimg.cc/PpN6pNSt.

2. Please navigate to XStore >> Theme Options >> Footer >> Footer Layout and enable the option “Footer Widgets Toggle On Mobile” to allow the default widgets to toggle on mobile in the footer.

Best regards,
8Theme’s Team

Hello, Bilal Hussain,

We suggest increasing the “Max execution time” to 600 or 1000 and the “Max input vars” to 2000, and then checking back with editing WP Bakery. If this does not resolve the issue, we recommend disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. Please note that you should take a complete backup of your site first.

We hope this helps.

Best Regards,
8Theme’s Team

Hello, @Abdul Rehman,

1. To remove the latest news portion, please edit the home page with Elementor and delete the marked elements as shown in the screenshot. For reference, please see the screenshot at the following link: https://postimg.cc/nXvCvkXz/ .

2. To remove the shop by brands feature, please navigate to Dashboard > Appearance > Widgets > Pre Footer Area and delete the 8theme static block. For a better reference, please see the image provided here: https://postimg.cc/0zHH0pFT

Best Regards,
8Theme’s Team

Hello @12gitari,

In order to display products in specific categories on the home page, please edit the home page using Elementor and utilize the Products elements.

I have recorded a video for you on my test site which should provide a better reference for you. Please watch it completely and follow the steps shown in the video: https://www.veed.io/view/d2002088-d181-41ac-906a-c5c9c16faf43?sharingWidget=true&panel=share

We hope this will resolve your issue.

Best Regards,
8Theme’s Team

Hello @mahdar,

We hope you are doing well. We kindly invite you to read and follow the instructions on Automatic Translation written in the official article from WPML here: https://wpml.org/documentation/automatic-translation/#:~:text=To%20translate%20individual%20pages%2C%20posts,or%20in%20WPML%20%E2%86%92%20Settings.&text=When%20you%20or%20one%20of,the%20top%20of%20the%20page.

And Please read our theme documentation on how to translate with WPML here: https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello @Rodlens,

We have already responded to your duplicate support topic here: https://www.8theme.com/topic/xstore-product-variations-not-showing-image-from-the-product-image-variation/#post-346491. Please review our reply there.

Best Regards,
8Theme’s Team

Hello, @bhabani,

In order to resolve your issue, please edit the My Account page with Elementor and remove the marked CSS shown in the screenshot at the following link: https://postimg.cc/ygpnW6wm. This CSS is causing the issue on your site.

I hope this will resolve your issue.

Best regards,
8Theme’s Team

Hello, @Vladis,

1.To display more than 9 items in the shop by default, please navigate to XStore > Theme Options > Woocommerce (Shop) > Shop > Shop page Layout and set/choose the number of Products Per Page according to your requirements. For a better reference, please see the image provided here: https://postimg.cc/rDNXx02k

2. Please copy and paste the following CSS code into XStore >> Theme Options >> Theme Custom CSS >> Global CSS. After doing so, please clear the mobile browser cache and check back your site.

@media only screen and (max-width: 500px){
.home.woocommerce-shop .products-grid .product {
    width: 100% !important;
}
}

3. Please navigate to XStore >> Theme Options >> Header Builder >> Main Menu and change the style from there without separator, as per the screenshot provided here: https://postimg.cc/yJdDGSKm

4. In Theme Options > Header Builder > Contacts Element, you can delete elements and add them from scratch. As an example, the “Url For Field” for a phone number should be formatted as “tel:+xxxxxxxxxx” and for an email address as “mailto:your_email”.

5. Please navigate to XStore >> Theme Options >> Header Builder >> Socials and under Advanced turn ON “Open in new window”, as shown in the screenshot below:

https://postimg.cc/jC7QdB7p

We thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello @eslam77,

We apologize for the confusion. The Off Canvas feature only works with the Header Builder element (Account) and in the mobile version, it does not pick up the Header Builder element (Account) but instead picks up and works with the Menu Item. This is why it takes you to the My Account page when you click on it in the mobile version.

If you would like to open the Off Canvas on mobile, you must add the Header Builder (Account) element in the Mobile header and it will work as an Off Canvas. Please refer to the screenshot provided: https://postimg.cc/MMLZjM2D

We hope this explanation is clear.

Best Regards,
8Theme’s Team.

Hello Wade Yang,

We have made some modifications to the code which have resolved your issue. Please refer to the screenshot provided at the following link: https://postimg.cc/R3SkSst5. We recommend that you clear your browser cache before revisiting your site.

Best Regards,
8Theme’s Team