Hello, @Hakan Osman,

Thank you for using our theme and for contacting us.

If you wish to modify all the images in a product when a color is selected, please follow the steps below:

1. Navigate to Xstore > Theme Options > Woocommerce > Single Product builder > Variation Gallery option.
2. Turn it ON and click on ‘Publish’.

Once this is done, proceed with the following steps:

1. Go to ‘product’ > Edit specific variable Product > variations.
2. Edit the variation and add gallery images.
3. Save the settings.

After completing these steps, please revisit your site to confirm the changes.

Please refer to the attached images for your reference.

https://imgur.com/IyEYfp1
https://imgur.com/2bV0Cgn

We trust this will resolve your issue.

Best Regards,
8Theme’s Team.

Hello, @salmi,

Thank you for using our theme and for contacting us.

We understand that you are experiencing an issue with your site. To rectify this, we kindly suggest that you disable the Siteground optimizer plugin on your site and then verify if the issue persists.

We are hopeful that this action will effectively resolve the problem you are facing.

Best Regards,
Team 8Theme

Hello, @Rich Kil,

Thank you for your response.

If you are interested in displaying all five categories menu in a single row in the Header, kindly follow these steps: Navigate to XStore > Theme Options > Header builder. Once there, please remove the cart widget from the main header and replace it with the main menu widget.

And Please navigate to the main menu settings. Once there, locate the ‘Remove Spacing On Sides’ option and turn it off. After making this change, ensure to publish it.

For further clarification, please refer to the attached screenshot.
https://postimg.cc/XphbGWRY

Additionally, Please proceed to the main header settings located under the Header Builder. Once there, select the Full-Width Header option and activate it. Don’t forget to publish the changes once you’re done.

Refer to the attached image for further guidance.
https://imgur.com/0BAdhzu

We hope this helps.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

Hello, @CK,

We appreciate your provision of the URL and screenshot.

Should you desire to eliminate the breadcrumbs on this page, kindly proceed with the following steps:

1. Edit the page in question.
2. Navigate to XStore Options.
3. Proceed to Layout.
4. Select Breadcrumbs Style.
5. Choose the Disable option.
6. Update the changes.

Please refer to the attached image for further clarification.
https://imgur.com/CYXVJta

Best Regards,
Team 8Theme

Hello, @salmi,

We kindly request you to proceed to the ‘Appearance’ section and select ‘Menu’. Once there, please click on the ‘on-screen’ option located at the top right corner of your screen. You can refer to this link for a visual guide: https://postimg.cc/crP0JzvC. Please ensure to select ‘YES’ for ‘product categories’.

Following this, you will have the ability to select ‘Product Categories’ from the sidebar within the ‘Appearance’ >> ‘Menu’ section. You can then set these to your menu items as per your specific needs. For further clarification, please refer to this screenshot: https://postimg.cc/KkCJTtBP.

Best Regards,
8Theme’s Team

Hello, @OnlyCBD,

We are delighted to hear that our provided Custom CSS code is functional on this page: https://ocf.fdztech.es/?elementor_library=hachis-cbd

But this is not working in the store.
It appears like this:

Could you kindly provide us with the URL of your store page where it is not working for you?

We regret to inform you that we are unable to view the screenshot you have provided. Could you please clarify what it is supposed to depict?

And now it won’t let you edit the Products Archive of the category with Elementor, we get this Elementor error:

Could you also specify the exact error you are encountering? If possible, please share a brief video clip illustrating the issue.

Best Regards,
8Theme’s Team

Hello, @Enjin,

Thank you for your response.

If you are utilizing the Single Product Builder feature of XStore builders and would like to display the brands, we kindly request you to import the following template: https://prnt.sc/lz11ISTwGSTf. Please review how the brand is displayed in this template.

In this particular instance, the brand is represented as an image. However, you have the option to display the product brand name and description using the heading element. For instance, you can use this heading:

https://prnt.sc/4-HAq40acVZC.

https://imgur.com/5iAKPb6

We trust this information will be of assistance to you.

Best Regards,
8Theme’s Team

Hello, @OnlyCBD,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We hope this message finds you well. In order to assist you more effectively with the issue you are experiencing, we kindly request that you provide us with a screenshot of the problem.

Additionally, please include the URL of the page where the issue is occurring. This information will greatly aid us in diagnosing and resolving your issue promptly.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

We appreciate your cooperation and look forward to assisting you further.

Best Regards,
8Theme’s Team.

Hello, @OnlyCBD,

We appreciate your prompt response.

To address your concern, kindly follow these steps:

1. Copy the CSS code provided below.
2. Navigate to XStore > Theme Options > Theme Custom CSS > Global CSS on your platform.
3. Paste the copied CSS code in the designated area.
4. Click ‘Publish’ to save the changes.

.elementor-30599 .elementor-element.elementor-element-5f1a076 .etheme-product-grid-item {
  overflow: unset !important;
}
a.button.product_type_variable.add_to_cart_button.etheme-product-grid-button.st-swatch-btn-ready.st-swatch-btn-text-changed {
    position: relative;
    top: 20px;
}

After following these steps, your interface should resemble the attached example. https://imgur.com/zoSiCUX

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

Hello, @Fantasy Prints,

Thank you for using our theme and for contacting us.

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to pursue paid customization services, we recommend submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

Alternatively, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Additionally, We will add this feature in upcoming updates.

Best Regards,
8Theme’s Team.

Hello, @misbeh narin,

Thank you so much for purchasing our theme and contacting our support center.

1) Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin, we recommend temporarily disabling it.

We trust that this will rectify the issue you are currently experiencing.

2) If the changes you make in the Customizer are not reflected on the page, it is likely a caching issue. If the changes are visible in the Customizer, they should also be visible on the front end.

We recommend that you temporarily disable any CDN caching and cache plugins, clear your browser cache, and then check again.

If the issue still persist, Provide temporary wp-admin access via the private content area, so we can check the situation on your site more deeply.

Kind Regards,
8theme team.

Hello, @Sailendran,

We wish to inform you that we have addressed your query on a previous topic. We kindly request you to review our response there and provide your feedback. https://www.8theme.com/topic/how-can-i-customize-the-mobile-menu-look-and-feel/#post-370803

To maintain an organized and efficient communication process, we urge you not to create multiple topics for the same question. This will help prevent any potential confusion or inconvenience.

We appreciate your understanding in this matter.

Best Regards,
8Theme’s Team.

Hello, @Enjin,

Thank you for using our theme and for contacting us.

We are pleased to inform you that we have incorporated numerous new features in the latest version of our theme, particularly the innovative “XStore builders”.

There are now two methods available for you to create your custom layout according to your specific needs:

1. Utilize the Xstore > Theme options > Single product builder.
2. Employ the Xstore builders > Single product builder with Elementor.

We hope these options will provide you with the flexibility you need to design your layout.

Additionally, The XStore builders have been designed to allow you to create your own layout or design in accordance with your requirements, utilizing the Elementor plugin.

We trust you will find these enhancements beneficial and look forward to your continued use of our services.

Best Regards,
8Theme’s Team.

Hello, @razvangt,

We appreciate your provision of the wp-admin login details and the accompanying video.

1) To address your concern, we recommend that you refer to our theme documentation about Product Images at https://www.8theme.com/documentation/xstore/woocommerce/product-images/.

Additionally, we suggest activating the Xstore parent theme on your site and checking again. If this resolves the issue, please consult with your site developer to review any custom code customization in your child theme.

Thank you for your cooperation.

2) We are pleased to inform you that your issue has been resolved. We kindly ask you to clear your browser cache and revisit your site.

For your information, we have deactivated the Ajax filters option located under XStore > Theme Options > Woocommerce > Shop > Shop Page Filters, which has effectively resolved your issue.

Best Regards,
8Theme’s Team.

Hello, @Eitel,

Thank you for your response.

1) We apologize for any confusion that may have arisen.

We would like to clarify the process of creating and using the mobile menu. The mobile menu allows you to create and utilize a separate menu specifically for mobile devices. This feature is particularly useful if you wish to display a simpler menu on a mobile device.

In the section Theme Locations, you can choose which custom menu to associate with each location.

To create a new menu, navigate to the Dashboard > Appearance > Menus page and click on the create a new menu link. Then, you can add Pages, Posts and Custom Links from blocks located on the left. When you have your menu items arranged in the order you want, click on Save Menu.

We kindly request you to peruse our theme documentation regarding Menu Set Up, which can be found at the following link: https://www.8theme.com/documentation/xstore/menu-set-up/
https://www.8theme.com/documentation/docs/general-information/

We appreciate your attention to this matter.

2) The items on the Mobile bottom menu panel have been configured via the following pathway: Xstore >> Theme Options >> Mobile Panel >> Main Configurations >> Section.

You have the option to add or remove items according to your needs. For further clarification, please refer to this screenshot: https://postimg.cc/SJqW3Hr8

Additionally, the ‘more toggle’ item displays content from the Menu or Static Block that you have selected to appear beneath it. For a visual guide, please refer to this screenshot: https://postimg.cc/zHnWcF6q

To modify the content of the ‘toggle menu’ item on the mobile bottom panel, we recommend creating a new menu under Appearance >> Menu. Set this as the ‘More toggle 01 Menu’, publish it, and it should display your preferred menu items.

Best Regards,
8Theme’s Team.