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The edits I made via elementor are not working.

This topic has 2 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Tony Rodriguez

misbeh narin

Participant

October 19, 2023 at 11:56

When I change the banner text color, the changes I make on the editing page work correctly, but when I save and go to the site, there is no effect.

#370805 Copied Theme version: .5.2.1

1 Answer

Tony Rodriguez

Support staff

October 19, 2023 at 12:29

Hello, @misbeh narin,

Thank you so much for purchasing our theme and contacting our support center.

1) Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin, we recommend temporarily disabling it.

We trust that this will rectify the issue you are currently experiencing.

2) If the changes you make in the Customizer are not reflected on the page, it is likely a caching issue. If the changes are visible in the Customizer, they should also be visible on the front end.

We recommend that you temporarily disable any CDN caching and cache plugins, clear your browser cache, and then check again.

If the issue still persist, Provide temporary wp-admin access via the private content area, so we can check the situation on your site more deeply.

Kind Regards,
8theme team.

Please contact administrator
for this information.

#370808 Copied
Tagged: elementor editing problems, elementor edits issues, fix elementor edits woocommerce, woocommerce elementor edits not working, woocommerce wordpress templates, wordpress elementor troubleshooting
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