Hello, @Felipe Rojas,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. Our team has modified the XStore swatches filter widget in the Dashboard under Widgets > Shop Sidebar area, selecting the (OR) query type, which has addressed the concern.

For your reference, we have recorded a detailed video demonstrating the solution. You can view this video in the private content area.

We hope this resolution meets your satisfaction. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Chandru,

1/ To remove stock count in quick view, Simply navigate to the Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global CSS and paste the below code at the bottom of the CSS box there.

.stock.step-1{display:none !important;}

2/ To change add to cart button hover color in quick view, Please add next custom css code in XStore >> Theme Options >> Theme Custom CSS >> Global CSS and publish it.

.et-quick-view-wrapper .single_add_to_cart_button.button:hover {
    background-color: #13c7fa !important;
    color: #b01d1d !important;
}

We would like to inform you that you have the flexibility to modify the CSS color code values according to your specific requirements.

We hope you find this information helpful.

Best Regards,
The 8Theme Team

Hello, @AACoffee,

Thank you for your prompt response.

Please feel free to take the necessary time to monitor the situation further. Based on the details you provided, it appears that the issue may be related to cache settings on your end. We kindly suggest clearing your browser’s cache and then checking your site again.

We hope this recommendation proves helpful. Should you require any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello, @amamatdi,

Thank you for your prompt response.

We are delighted to inform you that the issue you reported has been successfully resolved. We kindly request that you clear your browser’s cache and revisit your site to observe the changes.

For your reference, you can view the resolved changes in the images provided at the following links:
– [Image Link 1](https://ibb.co/L1xnw60)
– [Image Link 2](https://ibb.co/DKymQSW)

Please note that we have implemented the same steps that were outlined in our previous communication.

Should you require any further assistance or have additional queries, please do not hesitate to contact us.

Thank you for your attention and cooperation.

Best regards,
The 8Theme Team

Hello, @Chandru,

Thank you for providing the wp-admin login details.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask you to revisit your site after clearing your browser’s cache to verify the changes.

For your reference, you can view the resolved issue in the following image link: [Resolved Issue Image](https://ibb.co/k1H8sFb).

Additionally, we have enabled the “Show Stock Status” option on the product archive (shop) page. You can view this update in the following image link: [Stock Status Image](https://ibb.co/Y3BysPW).

Should you require further assistance or have any questions, please do not hesitate to contact us.

Thank you for your attention.

Best regards,
The 8Theme Team

Hello, @Ahmed Emad,

Thank you for contacting us and for using XStore.

1/ A/ We Would like to inform you that the change in the color of icons in the products on hover states on home page please follow the steps below:

Xstore > Theme Options
Theme Custom CSS
Global CSS
Change the color as per your requirements in the Highlighted Arrow Areas
Click “Publish” to Save the changes

Please refer to the image provided at the following link for further reference: https://ibb.co/N7wM17j

1/ B/ We Would like to inform you of change the color of icons in the product archive on hover states in Shop page please follow the steps below:

Xstore > Xstore Builders
Product Archive
Select The Product Archive Page and Edit with Elementor
Navigate to the Product Archive Section and Edit > Advanced Tab.
In the Custom CSS Section, You can change the CSS color value as per your requirement.

For Your Reference, You may follow this image link: https://ibb.co/f9g2DDC

2/ Upon reviewing your in the backend of the website The Category dropdown is working correctly for evidence You can see this in the following image: https://ibb.co/fM0XgKV

You can view the result in your site’s Backend mode. To view the result on the front end of your site, this is likely due to the server cache (CDN) that is enabled on your site, as shown in the screenshot under the uploaded files area: https://ibb.co/qk0ThTf

We suggest that you contact your hosting provider to flush the server cache and disable the CDN while you are in the development process. If the changes you make in the Backend are not reflected on the page, it is likely a caching issue. If the changes are visible in the Backend, they should also be visible on the front end. We recommend that you temporarily disable any CDN caching and cache plugins, clear your browser cache, and then check again.

3/ To change the color of cart, wishlist, compare icon in hover states Go to Xstore> Xstore Builders> Select Your Header Edit with Elementor > Navigate to Cart, wishlist , Compare Icon > ‘Style’ Tab > Select Hover and change the color as per your requirements

For more guidance, You can see the following image link: https://ibb.co/5rXrK5n

4/ To change the color of the social links in the Footer Go to Xstore > Xstore Builders> Footer > Select Your Website Footer and Edit with Elementor > Navigate to Social links section > Style Tab > Change the color as your requirements

For Your Reference, You can see the following image: https://ibb.co/mJZK9S8

We hope this helps. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Chie,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are pleased to inform you that we have thoroughly reviewed your website’s checkout page and can confirm that the email field is displaying correctly. For your reference, we have attached a screenshot in the private content area of our correspondence.

We trust this resolves your concerns. Should you require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello, @Chandru,

Thank you for contacting us and for using XStore.

Please read our theme documentation here: https://www.8theme.com/documentation/docs/xstore-badges-on-products/#Out-of-Stock-Label-3hDd0

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Hello, @Webtech,

Thank you so much for purchasing our theme and contacting our support center.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Hello, @Francesco,

Thank you for your response.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Hello, @tartakmeble

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are currently reviewing your request and require some additional information to fully understand your needs and provide you with the most effective support.

Could you please provide a detailed description of the issue you are facing, or clarify your specific requirements or objectives? This will help us address your concerns more accurately.

Additionally, for us to examine your settings and offer precise assistance, we kindly ask you to provide access to your site’s wp-admin area. Please ensure that you submit these credentials securely, preferably in the private content area designated for sensitive information.

We kindly recommend that you take a complete backup of your site before proceeding.

To aid our understanding and expedite the resolution of your issue, a screenshot depicting the problem would be greatly appreciated.

Thank you for your cooperation. We look forward to your response and are eager to assist you promptly.

Best regards,
8Theme’s Team

Hello, @Eleni,

Thank you for contacting us and for using XStore.

1/ We are writing to inform you that we have successfully activated the XStore parent theme on your website. Upon thorough inspection, we did not encounter any issues with the parent theme itself. The related product slider working correctly on your site.

However, during our review, we identified that the difficulties you are experiencing appear to be linked to customizations made in your child theme’s additional code. We kindly suggest consulting with your website developer to address and resolve these specific modifications.

2/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask you to revisit your site after clearing your browser’s cache to see the changes.

For your reference, relevant images have been uploaded to the private content area.

3/ We kindly request that you install the Loco Translate plugin on your website to facilitate text modifications. Please follow these steps:

1. Install the Loco Translate plugin.
2. Navigate to Loco > Themes > XStore and Loco > Plugins > XStore Core to change the specified text.

For detailed guidance, we encourage you to consult our theme documentation available at: (https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/).

Once the necessary text changes have been made, you may deactivate the Loco Translate plugin on your site.

https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
When you add Cross-sell element into the product content via the Single Product builder, it has “You may be interested in…” title, it can be changed using the Loco translate plugin.

We hope this information is helpful.Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Micol,

Thank you for your prompt response.

We have reviewed your website and noticed that specific width and height dimensions have been set for the post image size. We recommend setting these to default for optimal display. For your reference, please see the adjustments in the image provided here: [https://ibb.co/PYbm0ZJ](https://ibb.co/PYbm0ZJ).

We are also pleased to inform you that the issue you reported has been successfully resolved. To ensure the changes take effect, please clear your browser’s cache and revisit your site.

Should you require further assistance or have any questions, please feel free to contact us.

Best regards,
The 8Theme Team

Hello, @Micol,

Thank you for your response.

We are pleased to inform you that upon thorough review of your website, we have found that all functionalities, including the “About” page, are operating correctly both in the Elementor editor mode and on the site’s front end.

For your reference, we have recorded a demonstration video which has been uploaded to the private content area. We kindly ask you to review this video at your earliest convenience.

It appears that the issue you encountered may be related to browser caching. We recommend clearing your browser’s cache or accessing your website using a different browser to ensure that you are viewing the most recent version of your site.

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello, @giakhiemtoys,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ We are pleased to inform you that you can utilize the Elementor plugin to modify various components of your website, including posts, pages, headers, footers, and more.

For detailed guidance on how to effectively use this tool, please refer to our theme documentation available at the following link:

https://www.8theme.com/documentation/xstore/

https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

https://www.8theme.com/documentation/documentation/xstore-builders/xstore-footer-builder-with-elementor

2/ Elementor plugin has 2 versions: free and Pro. Elementor plugin author does not offer a developer license for the Pro version and does not allow to built-in Pro version of the plugin to themes. So, the Pro version was never included in XStore. All our demos are built using the free version of the Elementor plugin and XStore Elementor elements. So, Elementor Pro is not required, but we are compatible with it.

We kindly request that you review the official documentation pertaining to the differences between Elementor Pro and the free version, which can be found at the following link: https://elementor.com/help/elementor-pro-vs-free/

This resource provides valuable insights into how Elementor’s free version (Elementor Core) compares with the Pro version, including the additional features and functionalities that can enhance user engagement and increase conversion rates.

XStore theme are designed to be used directly within the Elementor platform, and we offer extensive customization options through the theme settings and Elementor itself.

Please read detailed information about bundled plugins here https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

https://www.8theme.com/documentation/docs/how-to-install-plugins-that-come-bundled-with-xstore/

https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/

3/ The shop page is a catalog page for products that cannot be edited using the Elementor free version by default. To be able to edit the Shop page using Elementor, Please use XStore builders: Product archive builder and make custom layout for shop page or archive pages.

Please read our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out.We are here to help.

Best Regards,
8Theme’s Team