Hello, @Darren62,

We are glad to hear that you were able to identify and resolve the issue on your own! It’s great to know that you’re enjoying the theme compared to others you’ve tried in the past. However, We are sorry to hear about your disappointment with the support experience. We always strive to provide top-notch assistance to our users, so if there’s anything specific you feel we could improve upon or if you have any further questions or concerns, please don’t hesitate to let us know. We’re here to help!

Best regards,
The 8Theme Team

Hello, @Darren62,

1. Upon reviewing the homepage of your website, we have confirmed that there are no issues present. The specific section in question is already set to full-width. You may verify this by visiting: https://oralmat.co.uk/

2. Sections were used in previous versions of the Elementor plugin, currently, containers are in use, but you can disable them via Elementor > Settings > Features https://prnt.sc/YYEsp8OYIEGL

We trust this information will be of assistance to you. Should you need any further help, please feel free to contact us at any time. We are here to support you.

Best regards,
The 8Theme Team

Hello, @Allen,

To align the variations of your product inline, you may utilize the following custom CSS code:

.single-product form.cart table.variations th {
    display: inline-block !important;
}
.single-product form.cart table.variations td.value {
    width: auto;
}

Should you require customization that replicates the exact appearance as shown in the screenshot you provided, please note that this will involve additional custom coding.

Our team of skilled developers is ready to assist you with a tailored solution. For a precise estimate and to discuss further details of the customization, we kindly ask you to submit a request through our customization services panel. You can do so by following this link: [8Theme’s Customization Services](https://www.8theme.com/account/#etheme_customization_panel).

We appreciate your understanding and are here to support you with any further inquiries or additional assistance you might need.

Thank you for choosing 8Theme.

Kind Regards,
The 8Theme Team

Hello, @nigel,

We would like to provide some clarification regarding the issue you are experiencing with your site.

1. The issue you’ve encountered with the alignment of the product buttons is not due to a default problem with the demo site. It appears that you have activated the option to display the product title, which varies in length (some titles span two lines, while others occupy only one line). Additionally, you have enabled the display of ratings, prices, and an “add to cart” button under the widget settings. These settings are the primary reasons for the misalignment you are observing.

We trust this explanation resolves your concerns.

2. Should you encounter any further issues, we kindly ask that you initiate a new topic on our support forum. Our team is committed to providing you with the assistance you need, and we encourage you to reach out to us for any queries or support.

Best Regards,
The 8Theme’s Team

Hello, @Allen,

Thank you for your response.

We would like to inform you that the “Theme Variations and Swatches” feature is compatible exclusively with Global Attributes and does not support local product attributes.

To utilize the color attributes of squares and circle for global color variations, please follow the steps outlined below:

1. Navigate to your Dashboard and select ‘Products’.
2. Click on ‘Attributes’, then ‘Color Attributes’, and choose ‘Edit’.
3. In the ‘Type’ field, select the desired ‘Type Value’.
4. Click “Update” to save your changes.

For your reference, an illustrative image has been provided in the private content area.

Should you require further assistance or have any questions, please feel free to contact us. We are committed to providing you with the support you need.

Best regards,
The 8Theme Team

Hello, @Houzmatic,

Thank you for your response.

Please check how it works with the default WooCommerce theme – Storefront.
Go to Appearance > Themes > Install and activate the Storefront theme.
Let us know the results.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, @Danish,

Thank you for contacting us and for using XStore.

1. We have noticed that a logo is currently visible on your website. For your reference, please view the image at the following link: [https://paste.pics/edit/R272F](https://paste.pics/edit/R272F). It appears that this issue may be related to cached data on your end. We kindly suggest clearing your browser’s cache and then accessing the site again using a freshly opened browser.

2. To edit the mobile menu, please follow the steps outlined below:

– Navigate to Xstore > Xstore Builders.
– Select Header and edit the currently active header using Elementor.
– Go to the Mobile Menu Widget and click on the Content Tab.
– In the Items Section, make the necessary changes as per your requirements.
– Click “Update” to save the changes.

For further clarification, you may refer to the image provided here: (https://paste.pics/edit/R2EDY).

We hope you find these instructions helpful. Should you need any more assistance or have additional questions, please feel free to contact us. We are here to support you.

Best regards,
The 8Theme Team

Hello, @Allen,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. We noticed that you are using local color attributes, which is why the color swatches did not change to a circular format. There are two types of swatches: local and global. For a more detailed understanding, we encourage you to read the following article: [Variation Swatches](https://www.8theme.com/documentation/xstore/video-tutotials/variation-swatches/).

For your reference, you can view the changes on your test product where the Color Variation is now displayed in circles at this link: [Test Product – JaneUni](https://www.janeuni.com/product/test2/).

Thank you for your cooperation. We look forward to your feedback.

Best Regards,
The 8Theme Team

Hello, @Invizion,

Thank you for your response.

We are writing to inform you that your recent request was not entirely clear to us. To assist you more effectively, could you please provide a detailed description of the issue you are facing or clarify your specific requirements? Understanding your exact needs will enable us to address your concerns more accurately.

Additionally, we would appreciate it if you could send us a screenshot of the problem, with the relevant areas marked, to enhance our understanding.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, @Rhett,

1/ Yes, you can use them on the live site.

2/ We are pleased to inform you that the latest version of our theme is now available as an installable archive in the downloads section. You are welcome to download and manually install it on your site.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Alpha111,

Thank you so much for purchasing our theme and contacting our support center.

Upon careful examination, we have confirmed that the Advanced Xstore sticky header is functioning correctly on our test sites. For your reference, please view the images provided in the private content area.

Additionally, we have noticed that your site is currently inaccessible and is displaying an error in the console. You can view the specific error via this link: [Error Image](https://paste.pics/R2D3R). We recommend contacting your website developer to address this issue promptly.

We trust this information will prove useful to you. Should you require further assistance or have any questions, please feel free to contact us. Our team is here to support you.

Best regards,
The 8Theme Team

Hello, @Adeeb Ahmed,

Thank you so much for purchasing our theme and contacting our support center.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Hello, @amamatdi,

Thank you for contacting us and for using XStore.

We are reaching out to guide you through the process of creating multiple single product pages, organized by category. To facilitate this, we have prepared a demonstration video that outlines the necessary steps. You can view this video in the private content area.

We believe this will assist you in effectively displaying products according to their respective categories.

Should you need any further assistance or have any questions, please feel free to contact us. We are committed to supporting you.

Best regards,
The 8Theme Team

Hello, @Amir,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please read our theme documentation here: https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Hello, @MAHDAR,

We hope this message finds you well. We are pleased to provide you with an update regarding the recent adjustments to your menu display and the resolution of the reported issues.

1. **Large Image of Menu Item Adjustment:**
We have successfully created a static block for the business menu and incorporated it into the occasion menu. To modify the size of the submenu image, please follow the outlined steps below:
– Navigate to **Xstore > Static Blocks**.
– Select **Business Menu Static** and choose to **Edit With Elementor**.
– Adjust the size and text according to your requirements.
– Click **“Publish”** to save the changes.

For your reference, please review the images provided in the private content area:

2. CSS Code Implementation:

We are also pleased to confirm that the issue you reported earlier has been successfully resolved by implementing the CSS code provided in our previous correspondence. For your reference, you can view the changes in the following image:

– [CSS Implementation](https://paste.pics/edit/R276E)

Should you require any further assistance or have additional queries, please do not hesitate to contact us. We encourage you to create new topics on our support forum for any new issues to ensure prompt and efficient service.

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team