Tony Rodriguez

Hello, @coffeedog,

Thank you for contacting us and for using XStore.

The next code can be used to remove the SKU from Cart page:

.woocommerce-cart .product-sku {
    display: none;
}

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Kind Regards,
8theme team

Hello, @Zaryab Imran,

To assist you in resolving your issue, we have prepared a detailed video tutorial. Please watch the video and carefully follow the steps outlined to ensure the resolution of your concern.

You can find the video link in the private content area of our website.

We trust this video will be helpful to you. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Vordrob,

We are pleased to inform you that the issue you reported has been successfully resolved on the live website. We kindly ask that you clear your browser’s cache before revisiting your site to see the updates.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Shakir Hussain,

Thank you so much for purchasing our theme and contacting our support center.

1/ To edit social links in the sidebar of Shop page, PLease navigate to WordPress dashboard > Widgets > Shop sidebar area > Edit social link widget and save settings. Please watch it here https://streamable.com/sphkvg
For reference.

2/ To add/show the shipping cost in the check out page while showing the Total cost of the product, By default woocommerce does not have any option for it.

You can show the shipping cost in the check out page adding next Custom Code in your child theme functions.php File:

// Display the shipping cost before the order total on the checkout page
add_action('woocommerce_review_order_before_order_total', 'custom_display_shipping_cost', 10);

function custom_display_shipping_cost() {
    // Get the chosen shipping methods
    $shipping_methods = WC()->session->get('chosen_shipping_methods');
    $shipping_method = $shipping_methods ? $shipping_methods[0] : '';
    $packages = WC()->shipping()->get_packages();
    $shipping_cost = 0;
    
    if (!empty($packages)) {
        foreach ($packages as $package) {
            foreach ($package['rates'] as $rate_id => $rate) {
                if ($rate_id === $shipping_method) {
                    $shipping_cost += $rate->cost;
                }
            }
        }
    }
    
    if ($shipping_cost > 0) {
        echo '<tr class="shipping">
            <th>' . __('Shipping Cost', 'woocommerce') . '</th>
            <td>' . wc_price($shipping_cost) . '</td>
        </tr>';
    }
}

The result should look like this: https://paste.pics/RL0XS

Additionally, Please read official woocommerce documentation about Setting up Shipping Zones here: https://woocommerce.com/document/setting-up-shipping-zones/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

Hello, @cocofu,

We are pleased to inform you that the issue you reported has been successfully resolved. To see the changes, please clear your browser’s cache and revisit your site.

As part of the solution, we have integrated an archive description widget into the product archive page layout. This addition has addressed the concerns you raised.

For your reference, images illustrating the update have been uploaded to the private content area of your account.

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
The 8Theme’s Team

Hello, @Zaryab Imran,

We are pleased to inform you that the custom tabs on your website are functioning correctly. However, we kindly request that you refrain from using “description” as a tab title, as it duplicates the default tab and may cause issues.

For demonstration purposes, we have successfully added a new tab titled “NEW custom tab 01,” which is displaying correctly. You can view this in the image provided in the private content area of our correspondence.

We trust this adjustment will enhance your website’s functionality. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
8Theme’s Team

Hello, @Vordrob,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure the changes are reflected on your end, we kindly ask you to clear your browser’s cache before revisiting your site.

For your reference, we have uploaded relevant images in the private content area of our website.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @fahd,

Thank you for choosing XStore as your WooCommerce WordPress theme.

If you are utilizing the header builder feature through Elementor and would like to incorporate the main menu into the mobile menu, we have prepared a helpful video tutorial for you. This video, hosted on our test site, provides a step-by-step guide to assist you in this setup.

Please find the video link in the private content area of our support site.

We hope you find this resource useful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, @TheOne,

Thank you for choosing XStore as your WooCommerce WordPress theme.

If you are using single product page layout with Elementor and wish to add custom product tabs, Please navigate to XStore Builders > Single product via Elementor > edit template > Tabs element settings > add custom tab https://paste.pics/RF78I

We hope this helps. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Pritam Bala,

We have conducted a thorough review of your website using a personal mobile device and are pleased to inform you that we did not encounter any issues. It appears that the problem may be related to a cache issue on your end. We kindly request that you clear your browser cache and revisit the website or try to check your site on the fresh new browser.

Should the issue persist, please do not hesitate to inform us of the specific mobile device and browser you are using. This information will enable us to investigate further and provide the necessary assistance.

Thank you for your attention to this matter.

Best regards,
8Theme’s Team

Hello, @fahd,

Thank you for choosing XStore as your WooCommerce WordPress theme.

To assist you with your inquiries, we kindly ask that you refer to our theme documentation provided in the links below:

1. For information on the Fake Sale Popup, please visit:
[Fake Sale Popup Documentation](https://www.8theme.com/documentation/docs/fake-sale-popup-2/)

2. For details on the XStore Mobile Panel, please access:
[XStore Mobile Panel Documentation](https://www.8theme.com/documentation/docs/xstore-mobile-panel/)

We trust that these resources will be helpful to you. Should you have any further questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Carneiro,

If you are currently utilizing the default layout for your single product page and would like to incorporate a shortcode, please follow these steps:

1. Navigate to XStore > Theme Options.
2. Proceed to WooCommerce > Single Product Builder.
3. Add a Custom HTML widget under the Product Meta widget.
4. Edit the newly added widget and insert your shortcode into the HTML block.
5. Ensure to publish the changes to apply them.

For your reference, an illustrative image has been provided in the private content area of our support forum.

We trust this information will be of assistance to you. Should you require further help, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Hello, @Zaryab Imran,

1/ You have the option to add two global custom tabs through the Theme Options. Additionally, you can create an individual tab for each product via the product settings. For detailed guidance, please refer to our documentation here: https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/.

Should you require more tabs beyond these options, we suggest exploring third-party plugins such as:
– WooCommerce Documentation on Editing Product Data Tabs: https://docs.woocommerce.com/document/editing-product-data-tabs/
– YIKES Easy Custom WooCommerce Product Tabs: https://wordpress.org/plugins/yikes-inc-easy-custom-woocommerce-product-tabs/

If you are interested in paid customization services, please submit your request through your account page on our website. https://www.8theme.com/account/#etheme_customization_panel

We appreciate your understanding.

If you have any more questions or need additional support, please don’t hesitate to ask.

Kind Regards,
8theme team

Hello, @Subhkamnaye,

Thank you so much for purchasing our theme and contacting our support center.

You can view the result in your site’s customizer mode. To view the result on the front end of your site, this is likely due to the server cache (CDN) that is enabled on your site, as shown in the screenshot under uploaded files area.

We suggest that you contact your hosting provider to flush the server cache and disable the CDN while you are in the development process.

If the changes you make in the Customizer are not reflected on the page, it is likely a caching issue. If the changes are visible in the Customizer, they should also be visible on the front end.

We recommend that you temporarily disable any CDN caching and cache plugins, clear your browser cache, and then check again.

If the issue persists, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

We appreciate your business and thank you for choosing 8Theme’s Team.

Best Regards,
8Theme’s Team

Hello, @Suhan,

Please download the video from the following link: https://we.tl/t-bUlRvlDrfg

We trust this will assist you with your needs.

Best regards,
The 8Theme Team