Forum Replies Created

Viewing 30 posts - 241 through 270 (of 409 total)
  • Avatar: themadguru
    Robert
    Participant
    November 5, 2018 at 12:40

    Hi Olga

    Thanks for getting back to me. It didn’t work, unfortunately. The only change it made was resetting my logo back to the demo logo. The styling for the menu seems no different to the options.json that comes with XStore v5.1.1 in the folder XML_files_5.1.1\baby-shop\options.json.

    Regards

    Avatar: themadguru
    Robert
    Participant
    October 1, 2018 at 18:32

    Please, let me know if 8theme intend to provide a fix for the missing title area in future?

    I have a couple of more questions regarding my basket (cart) page…

    1. On the basket & checkout pages, this text is displayed at the top: “SHOPPING CART / CHECKOUT / ORDER COMPLETE“. How do I change that text to display “SHOPPING BASKET / CHECKOUT / ORDER COMPLETE” instead?
    2. I have changed the message seen on the empty cart page using theme options. My page is called “Basket” not Cart (a USA term, not British English), so I would like to change all icons from a shopping trolley (“cart” in USA) to a basket, which is widely used in the UK for eCommerce pages. I was able to do this in the header using theme options, but unable to see an option to change the icon on the basket page (empty cart, no items added to cart). Please, can you kindly describe how I can achieve this?

      I see this code in css which seems to determin xstore-icons used:

      .empty-cart-block:before, .empty-category-block:before, .woocommerce-thankyou-order-received:before {
          font-family: 'xstore-icons';
          display: block;
          border: none !important;
          font-size: 2.6rem;
          line-height: 1;
      }
      .empty-cart-block:before {
          content: "\e90c";
      }

      Now sure where to source and change a different icon?

    Regards

    Avatar: themadguru
    Robert
    Participant
    October 1, 2018 at 16:44

    Thank you for your response. I am not using the Marseille variant of the theme, so this is not helpful.

    The live site is still running XStore v4.28.1. I duplicated the site offline and updated to v5.2 for testing purposes, so I can iron out the problems I discovered after the update.

    Since you mentioned that the solution was a css one and not a setting, I have been playing around with custom stylesheets to turn on the title area again. This is what I came up with:-

    /* This turns the breadcrumbs & title area on for cart/basket & checkout */
    .woocommerce-cart.et-header-not-overlap .page-heading .container, .woocommerce-checkout.et-header-not-overlap .page-heading .container {
        display:inherit !important;
    }
    
    /* This restores the padding for the title area for cart/basket & checkout */
    .woocommerce-cart.et-header-not-overlap .page-heading, .woocommerce-checkout.et-header-not-overlap .page-heading {
    	padding-top: 4.7em !important;
    	padding-bottom: 4.7em !important;
    }

    Please, tell me if there is a better way to do this?

    Now I see why 8theme decided to turn off the title area for the Marseille variant of the theme, but why did you force this change on all the other theme variants? It makes no sense. At least make this an option for us.

    Avatar: themadguru
    Robert
    Participant
    September 29, 2018 at 13:54

    Hello Rose

    Aaah! I see. Thank you for reassuring me. 🙂

    Warm regards

    Avatar: themadguru
    Robert
    Participant
    August 20, 2018 at 19:40

    Hi Rose

    Thanks for your response. It’s now working after I updated from XStore 4.28 to 4.28.1.

    Thanks! 🙂

    Avatar: themadguru
    Robert
    Participant
    August 19, 2018 at 22:24

    Can you please provide the fix for the breadcrumbs background images not loading on default pages?

    Thanks in advance

    Avatar: themadguru
    Robert
    Participant
    July 20, 2018 at 14:29

    Great!

    Avatar: themadguru
    Robert
    Participant
    June 20, 2018 at 16:21

    OK, I am on a different PC now and it appears that the size has now changed. I am not sure if this was a cache issue or not, but I did refresh the browser cache before and saw no change in logo size. Not sure why it has changed to the expected size now on a different PC, but it now appears to work as expected.

    Thanks for your help!

    Kind regards

    Avatar: themadguru
    Robert
    Participant
    June 20, 2018 at 15:50

    Hi Rose

    I will check on my side again and get back to you.

    Regards

    Avatar: themadguru
    Robert
    Participant
    June 18, 2018 at 16:38

    I have posted the URL and .htaccess password login to view the site in private messages. I created a temporary password protected site with demo install just for this support ticket as the actual site is still being developed offline.

    Regards

    Please, contact administrator
    for this information.
    Avatar: themadguru
    Robert
    Participant
    April 28, 2018 at 15:34

    Hi Rose

    I can confirm that updating the Massive Addons for Visual Composer plugin corrected the problem. The issue is that WordPress does not notify us that this particular plugin is out of date. WordPress informs us that all other plugins need updating. This is clearly something that the plugin developer should look at.

    Thanks

    Avatar: themadguru
    Robert
    Participant
    March 30, 2018 at 19:52

    Hi Rose

    Sorry, I didn’t realise you had sent a reply since I didn’t get a notification.

    Thanks for the advice. The ‘Smart Menu’ option is a great addition to the settings.

    Much obliged!

    Avatar: themadguru
    Robert
    Participant
    February 27, 2018 at 20:35

    It seems that pagination is not correctly hidden. When I do scroll down the page to view all the products, then scroll back up, the pagination disappears.

    (unable to edit original post again, that is annoying)

    Avatar: themadguru
    Robert
    Participant
    February 27, 2018 at 19:36

    Hi Rose

    I just downloaded it fine today without any errors.

    By the way, I do not have any extensions that would interfere with downloads. It was Chrome itself that issued the warning I believe. I Use Grammerly, Whatfont, Wappylyzer, Search by Image (by Google), and no others. I have made no changes from the time I had the error to just now when it was successful.

    Many thanks

    Avatar: themadguru
    Robert
    Participant
    February 6, 2018 at 18:15

    Hi Olga

    Thanks for the suggestion. Yes, both files you mentioned already exist. The ti directory has permissions set to 755 and the all files in the directory have permissions set to 644. Can you please confirm what permissions should be?

    What i noticed in the Chrome console error is that its trying to load the file:

    https://mydomain.com/wp-content/plugins/mpc-massive/assets/fonts/ti/ti.ttf?-fvbane

    The part of the file -fvbane is causing the error I think. If I put the above into a browser url bar, I get a 404 error, but when I remove the part ?-fvbane then the ti.ttf file loads.

    I am fairly certain that the -fvbane on the end should not be there.

    One more question in the meantime… do you have the PSD files for the bathroom demo yet? I couldn’t see it on the Support download page just now.

    Regards

    Avatar: themadguru
    Robert
    Participant
    February 6, 2018 at 18:04

    Hi Rose

    Thanks, that was helpful.

    Thanks to both Olga and Rose for help on this thread.

    regards

    Avatar: themadguru
    Robert
    Participant
    February 5, 2018 at 01:07

    Hi Olga

    thank you very much, the fix for the contact and map rows worked! 🙂

    The Themify icons is still an issue at this point. What is weird is that I can see the icons OK using Internet Explorer, but not in Chrome. I see empty squares where the icons should appear.

    There are only two Google Chrome console errors which relate directly to the fonts not loading properly:-

    Failed to load resource: the server responded with a status of 404 ti.woff

    GET https://mydomomain.com/wpcontent/plugins/mpc-massive/assets/fonts/ti/ti.ttf?-fvbane 404 ()

    I am not sure if it’s a file or directory permission error that these files are not loading? But why is it only affected in Chrome and not IE? The permissions can’t be the issue. I am also surprised you cannot replicate it… have you tried with Chrome yourselves yet? I mean with an imported demo as I did and not your demo you show to the rest of us?

    Note that I am using https (SSL certificate) and also use IThemes Security plugin.

    Regards

    Avatar: themadguru
    Robert
    Participant
    February 3, 2018 at 14:49

    Hi Olga

    Thanks for responding. Yes, your suggestion worked. My only issue is that now you have introduced new features to the Menu settings, I am now seeing the wording “8theme” everywhere. This is not good if I intend to white-label the theme for a client in future. Is there any way to disable the name 8theme found in menu settings?

    Many thanks for the fix!
    Regards

    Avatar: themadguru
    Robert
    Participant
    February 1, 2018 at 22:32

    Hello Olga

    Sorry for the delay, been busy on another project.

    Please find the login details in the private message below.

    Since my last post, I have updated the theme to v4.17. The footer now looks slightly better but is still inheriting css which changes the footer menu. It now just has extra padding between lines and the bottom border settings. I think it’s getting these css settings from the Shop menu page. Prior to XStore v16, I did not have this problem.

    A proper fix would be to ensure that the future theme update only applies the Shop menu stylesheet code to only that area of the page and not also the footer menu. You’ve introduced a bug in my view since you updated to v4.16.1.

    Please, contact administrator
    for this information.
    Avatar: themadguru
    Robert
    Participant
    January 31, 2018 at 23:04

    In addition, I’ve also noticed on the home page, there is an image of a bathroom that uses Hotspot Settings to hover other images when an icon is clicked. The Selector image used is an icon from themify icons. These do not load at all on the imported demo. Other icons sets like Fontawesome do load. There seem to be bugs during the Plumbing demo import.

    Regards

    Avatar: themadguru
    Robert
    Participant
    January 20, 2018 at 23:11

    Note, Global Settings is a sub-menu, underneath Slider Revolution on the WordPress dashboard menu on the left.

    Avatar: themadguru
    Robert
    Participant
    January 20, 2018 at 23:06

    Hi Olga

    Thanks for your speedy response. yes, your suggestion worked.

    I assumed I had the latest version, because in WordPress -> Plugins, there was no indication that it needed an update. usually, I get some sort of warning. Anyway, deleting the plugin allowed it to be updated to latest. I am now able to set the colour as required.

    Many thanks!

    🙂

    Avatar: themadguru
    Robert
    Participant
    January 20, 2018 at 17:23

    Thanks Olga

    Those you mentioned were identical to the particular slide for default demo I had. However, I wanted to check that the Global settings were also the same. Please see below what I was asking for. Go to this on the WordPress dashboard menu to see the settings I wanted:-

    Slider Revolution -> Global Settings -> Default Settings for Advanced Responsive Grid Sizes.

    Thanks.

    Avatar: themadguru
    Robert
    Participant
    January 20, 2018 at 16:47

    Following on from above, I am using WPBakery Page Builder v5.4.5 and Massive Addons for Visual Composer v2.2.

    I believe that these are both the latest at the time of writing. I have upgraded to XStore v4.16.1 from v4.16 today. This includes XStore Core plugin V1.0.20.

    Can you please confirm if you are able to replicate the error on your end or not? You asked me for the above information but did not tell me if you also got the error not being able to update the colour of an icon.

    Regards

    Avatar: themadguru
    Robert
    Participant
    January 20, 2018 at 16:37

    Hi

    Here is a screenshot of the infobox settings where the colour option fails:

    https://prnt.sc/i34gt5

    In Google Chrome, i pressed F12 for console errors, and see this below. Note I have replaced the domain with mydomain.com.

    JQMIGRATE: Migrate is installed, version 1.4.1
    post.php?post=6809&action=edit:1 Slow network is detected. Fallback font will be used while loading: https://mydomain.com/wpcontent/plugins/woocommerce/assets/fonts/WooCommerce.woff
    post.php?post=6809&action=edit:1 Slow network is detected. Fallback font will be used while loading: https://maxcdn.bootstrapcdn.com/font-awesome/4.6.2/fonts/fontawesome-webfont.woff2?v=4.6.2
    post.php?post=6809&action=edit:1 Slow network is detected. Fallback font will be used while loading: https://mydomain.com/wpcontent/plugins/better-wp-security/lib/icon-fonts/fonts/ithemes-icons.woff
    post.php?post=6809&action=edit:1 Slow network is detected. Fallback font will be used while loading: https://mydomain.com/wpcontent/plugins/google-captcha/bws_menu/fonts/bwsicons.ttf?edecf2
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,utils,farbtastic,jquery-ui-slider,&load[]=jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,moxiejs,plupload&ver=4.9.2:3 Slow network is detected. Fallback font will be used while loading: https://mydomain.com/wpcontent/plugins/js_composer/assets/fonts/vc_icons_v2/fonts/vcpb-plugin-icons.ttf?i5rhx5
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,utils,farbtastic,jquery-ui-slider,&load[]=jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,moxiejs,plupload&ver=4.9.2:3 Slow network is detected. Fallback font will be used while loading: https://fonts.gstatic.com/s/opensans/v15/DXI1ORHCpsQm3Vp6mXoaTegdm0LZdjqr5-oayXSOefg.woff2
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,utils,farbtastic,jquery-ui-slider,&load[]=jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,moxiejs,plupload&ver=4.9.2:3 Slow network is detected. Fallback font will be used while loading: https://fonts.gstatic.com/s/opensans/v15/cJZKeOuBrn4kERxqtaUH3VtXRa8TVwTICgirnJhmVJw.woff2
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,utils,farbtastic,jquery-ui-slider,&load[]=jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,moxiejs,plupload&ver=4.9.2:3 Slow network is detected. Fallback font will be used while loading: https://fonts.gstatic.com/s/opensans/v15/xjAJXh38I15wypJXxuGMBo4P5ICox8Kq3LLUNMylGO4.woff2
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,utils,farbtastic,jquery-ui-slider,&load[]=jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,moxiejs,plupload&ver=4.9.2:3 Slow network is detected. Fallback font will be used while loading: https://fonts.gstatic.com/s/opensans/v15/PRmiXeptR36kaC0GEAetxl2umOyRU7PgRiv8DXcgJjk.woff2
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,utils,farbtastic,jquery-ui-slider,&load[]=jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,moxiejs,plupload&ver=4.9.2:3 Slow network is detected. Fallback font will be used while loading: https://fonts.gstatic.com/s/opensans/v15/MTP_ySUJH_bn48VBG8sNSugdm0LZdjqr5-oayXSOefg.woff2
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,utils,farbtastic,jquery-ui-slider,&load[]=jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,moxiejs,plupload&ver=4.9.2:4 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.
    send @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,utils,farbtastic,jquery-ui-slider,&load[]=jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,moxiejs,plupload&ver=4.9.2:4
    tinymce.min.js:34 Uncaught TypeError: Cannot read property 'serialize' of undefined
        at q.getContent (tinymce.min.js:34)
        at HTMLDivElement.<anonymous> (mpc-scripts-admin.js:125)
        at HTMLDivElement.dispatch (load-scripts.php:3)
        at HTMLDivElement.r.handle (load-scripts.php:3)
        at Object.trigger (load-scripts.php:3)
        at Object.a.event.trigger (load-scripts.php:9)
        at HTMLDivElement.<anonymous> (load-scripts.php:3)
        at Function.each (load-scripts.php:2)
        at a.fn.init.each (load-scripts.php:2)
        at a.fn.init.trigger (load-scripts.php:3)
    post.php?post=6809&action=edit:1 Slow network is detected. Fallback font will be used while loading: https://fonts.gstatic.com/s/opensans/v15/k3k702ZOKiLJc3WVjuplzOgdm0LZdjqr5-oayXSOefg.woff2
    tinymce.min.js?ver=4607-20171116:27 Slow network is detected. Fallback font will be used while loading: https://mydomain.com/wpcontent/plugins/woozone/aa-framework/fonts/woozone.ttf?fbbpz6
    Grammarly.js:33428 Slow network is detected. Fallback font will be used while loading: https://mydomain.com/wp-includes/js/tinymce/skins/lightgray/fonts/tinymce.woff
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-position,utils,farbtastic,jquery-ui-slider,&load[]=jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,moxiejs,plupload&ver=4.9.2:3 Slow network is detected. Fallback font will be used while loading: https://mydomain.com/wpcontent/plugins/mpc-massive/assets/fonts/fa/fa.woff2?v=4.5.0

    Note that I am using cloudflare CDN. It is my own server with adequate speeds, so not sure why the latency when loading fonts from https://fonts.gstatic.com.

    I also noticed that the only errors from the above that were highlighted in red, and therefore significant errors were relating to tinymce. Extracts below:-

    Uncaught TypeError: Cannot read property 'serialize' of undefined
        at q.getContent (tinymce.min.js:34)
        at HTMLDivElement.<anonymous> (mpc-scripts-admin.js:125)
        at HTMLDivElement.dispatch (load-scripts.php:3)
        at HTMLDivElement.r.handle (load-scripts.php:3)
        at Object.trigger (load-scripts.php:3)
        at Object.a.event.trigger (load-scripts.php:9)
        at HTMLDivElement.<anonymous> (load-scripts.php:3)
        at Function.each (load-scripts.php:2)
        at a.fn.init.each (load-scripts.php:2)
        at a.fn.init.trigger (load-scripts.php:3)

    All these errors were seen in the console when editing a page with the infobox settings open, as seen in the screenshot. They did not appear in another tab with the end-user is viewing the site.

    I hope this all makes sense.

    Kind regards

    Avatar: themadguru
    Robert
    Participant
    January 9, 2018 at 13:23

    Great! 🙂 Thanks Olga.

    Avatar: themadguru
    Robert
    Participant
    January 9, 2018 at 12:24

    Thanks Olga, that worked nicely. 🙂

    Avatar: themadguru
    Robert
    Participant
    January 9, 2018 at 12:23

    Thanks Olga, that worked well. 🙂

    Avatar: themadguru
    Robert
    Participant
    January 9, 2018 at 11:52

    Thanks Olga

    How to I get the fix please? Is it on the page, or is it the css?

    Regards

    Avatar: themadguru
    Robert
    Participant
    January 8, 2018 at 12:35

    Hi Riffaz Staff

    Thank you for your response. I’ll take a look a bit later today and confirm what I see in the xml zip file later on.

    In the meantime… can you please respond to the other query I wrote earlier here…

    “One more thing… the section of the Home Page called #showcase, with three images of cyclists in tabs. on your demo, when you hover the mouse over the images, they rotate a bit, but on my site, they are static images. I can’t see any options to animate the images with the mouse hover. Can you explain how I achieve that, please?”

    Thanks

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