Hello Rose
Thanks for sending the PSD files. Do you have a vector version of the leaf image found in the logo? .svg or .ai or similar vector format for that image?
Regards
Hi Olga
Thanks. both the demos are loading OK now. The only issue I notice at the time is something on the Home Page of the Photographer demo when viewed under different resolutions…
On a 1080p widescreen format, 1920×1080, the About Us section with the box around the text appears correctly. However, under an older style monitor (not widescreen), running 1280×1024 screen resolution, the box around the text does not line-up as it should. See screenshots:-
1920×1080: https://prnt.sc/mk54dg
1280×1024: https://prnt.sc/mk53bl
Those older screens still make up a considerable amount of monitors in the workplace and at home.
Regards
Hello Rose
Thanks for sending the PSD files. Do you have a vector version of the leaf image found in the logo? .svg or .ai or similar vector format for that image?
Regards
Hi Rose
Thanks. That worked. I will check everything else, like basket/checkout thumbnails when I get home this evening.
Many thanks! 🙂
Hi
I’m sorry, but there is still one issue. I applied the product border fix to the dev site running Organic01 and another live site which is running the Electron01 demo. I wanted to change the Single Page product thumbnails to list them vertically instead of horizontally. This caused a new issue. The border on the thumbnails doesn’t show at all on the site running Organic01, and on the site running Electron01 the right-hand side border only is missing.
Can you please take a look at the screenshot below and help?
Hi
To both Olga and Rose…. thanks for explaining and thanks for your patience with this issue. The CDN is Cloudflare and I think it definitely causes problems with WordPress. As you suggested, I disabled Cloudflare caching temporarily, deleted browser cache and this fixed the issue for both the live site and dev sites. I have now re-enabled Cloudflare caching and both sites are still working, so i think its fixed. If ever I get problems with appearance not looking how it should, I will from now on remember the Cloudflare issue. Cloudflare has a button to clear cache, which did not appear to work fully. Some things seemed to change, like changes in colour of borders, but not other changes. Very weird.
Thanks for all your help.
Thank you for that. Using the code found there in the other site fixed the problems on the single product page.
Going back to the Home Page, I have noticed one last place that borders are not quite correct. The area displaying ‘Best Sellers’ is missing the bottom border. See screenshot:
The other sections of the Home Page appear to be displaying the border correctly for products, it’s just this remaining section.
Also, the code you mentioned on “Appearance > Customize > Additional css area”… can that code be placed in custom css with the other code? Not sure why its there?
Please tell me, are these border problems something you consider an issue that will be resolved in the next theme update?
Hello Rose
The fix worked on the staging site that I use for testing updates before using them on my live sites, but has not worked on the live site its intended for. The site it worked on was the login details I provided you, not my actual site.
Was there something else you did on my test site to fix that other than the code you provided above? The custom css is the same for both and browser/CDNcache refreshed for both sites, but fix only works on one site. I am confused, unless there is something you did I am not yet aware of?
Thanks. I’m still having the problem with the right-hand border not always displaying, as mentioned in my previous post. Please see screenshot in the previous post.
Note – I did refresh browser and CDN cache.
Thanks. On first look, it appeared to work. However, when I added extra images to a product to see how the thumbnails underneath were displayed, it caused the right hand border of the main image to initially be displayed when the page was loading, but when all other elements of the page loaded the right-hand border of the main large image disappeared. Also one of the small thumbnails underneath has one side of the border missing too.
This happens on Google Chrome on a 1920×1080 monitor, with the browser maximised. When I make the browser screen smaller, it re-adjusts and then displays the borders as they should be displayed. This seems weird. Not sure why this is happening???
please see the screenshot:
Please can you investigate, seems like a bug? See private content for link to product page.
Thanks
That works for the main large image of the product on the single product page, but not other thumbnails on the same page.
For example, in the widget area “Single product page Sidebar’, I added the 8Theme Products Widget. This displays some product thumbnails in the sidebar. These do not have a border. See screenshot:
Also, if a product has multiple images, the small thumbnails underneath the main large image also do not have a border.
Sorry, I just noticed that the border is showing up on Home page and the Shop page, but not on the product page. Please can you advise how to fix that?
Arrrgh! yes, just noticed your screenshot, I missed out the dot. It’s working now. Sorry for the confusion. I had copied and pasted your code into Dreamweaver and missed out the dot somehow. LOL.
Your chosen shade of grey works very well.
Many thanks! 🙂
Please see private content for login details to staging site. I changed the border colour to red to make it show up, but no change.
Hi
Thanks for your reply. But the solution not changing anything, even after refreshing bowser cache and CDN cache.
I even changed it to add the !important attribute, but no change:
content-product .product-content-image img {
border: 1px solid #e1e1e1 !important;
}
Regards
Thank you very much. Very helpful screenshots. 🙂
Hi
Thank you for those solutions, they worked. 🙂
I have another question… on the Shop page, at the top is a banner with a sale product and a countdown. This was not imported on my demo.
https://xstore.8theme.com/demos/2/organic01/shop/
Can you please explain how I can duplicate this banner?
Last thing… on the single product page, on the right-hand sidebar in the demo is “Products You May Like”. How do I add this section to the sidebar? I think I need to drag a widget into the “Single Product Page Sidebar” area, but not sure which one you used?
Regards
Thank you very much for sending that. I have managed to alter the slider background to full width, 1920×650.
Regards
HI
Thanks for responding. OK, I understand. I will purchase the unlimited version of the plugin from Envato which will allow me to use on unlimited domains.
Happy New Year!
Update…
After using Google Chrome inspect tool, I solved it by using the following Custom CSS:
.tagcloud a:hover, .button.active, .btn.active, .btn.active:hover, .btn-advanced, input[type=submit].btn-advanced, .button:hover, input[type=submit]:hover, .btn:hover, .form-row.place-order .button, .woocommerce-pagination ul li span.current, .woocommerce-pagination ul li a:hover, .etheme-pagination .current, .etheme-pagination a:hover, .dokan-pagination-container li a:hover, .dokan-pagination-container .dokan-pagination li.active a, .widget_search button:hover, table.cart .remove-item:hover, .openswatch_widget_layered_nav ul li.chosen, .openswatch_widget_layered_nav ul li:hover, .et-tabs-wrapper .tabs-nav li.et-opened:before, .et-tabs-wrapper .tabs .accordion-title.opened:before, .btn-view-wishlist, .btn-checkout, .secondary-menu-wrapper .menu, .secondary-menu-wrapper .secondary-title, .secondary-menu-wrapper .nav-sublist-dropdown, .et-offer .product, .et-tabs-wrapper.title-hover .tabs-nav li a span, .team-member.member-type-2:hover .content-section:before, .slide-view-timeline2 .meta-post-timeline, article.content-timeline2 .timeline-content .meta-post-timeline, article.content-timeline .timeline-content .meta-post-timeline, .content-grid2 .meta-post-timeline, .content-grid2:hover .meta-post-timeline {
border-color: #0000ff;
}
but I really wanted to know why it was not an option and why I couldn’t find where it was originally written? It was not already in custom css???
Regards
Hi again
*Edit, I was posting this below almost at same time as your answer above. (thanks)*
I have worked it out. I had to click on the words “8Theme Custom Link Options” or for product categories “8Theme Category Options”. This was not obvious to me because I thought this was a heading but not something I should be clicking on. You screenshot had an arrow going from another area which further confused me.
Anyway, its solved. Thanks for your help.
kind regards
Hi
Thanks for responding. When I click add an image, or change menu image, I do not get the popup that you see. All I see is the Media Library that allows me to choose the image. Please tell me how you got to see the options you see in the popup?
Regards
Hello Rose
Thank you. It works on the Shop page, but I just realised that when I click on a product category, it doesn’t show up there. I want the menu to be visible on all shop categories too, please?
Regards
Hi
Thank you very much, that worked! 🙂
kind regards
HI
Please see private content area for demo staging site details.
Please, kindly let me know the fix so I can apply it to the live site?
Regards
Thanks
Disabling the ‘Special breadcrumbs on cart, checkout, order page’ ensures that the breadcrumbs are displayed. However, the breadcrumbs padding is still different from the padding on the Shop page and News page (Blog) to other pages. The cart is the same as other standard pages but Blog and Shop different in terms of breadcrumbs padding. They have the expected padding of 3.14em and other pages are much thinner top and bottom padding.
H1 TITLE PROBLEMS
The H1 title on Shop page is still different to my About Us page and Contact pages. The Shop page has expected font/size/weight. The About Us page has a smaller size. The Contact Page appears to have a different font face and weight. Not sure why they should be different?
For example, on the Contact Page the page title in the breadcrumbs area should be h1.title:-
.page-heading.bc-type-left2 .title, .page-heading.bc-type-left .title, .page-heading.bc-type-default .title, [class*=" paged-"] .page-heading .span-title:last-of-type, [class*=" paged-"] .page-heading.bc-type-left2 .span-title:last-of-type, .single-post .page-heading.bc-type-left2 #breadcrumb a:last-of-type, .bbp-breadcrumb-current {
line-height: 46px;
font-size: 40px;
}
but is being overridden by this:-
.woocommerce-wishlist .page-heading .title, .woocommerce-account .page-heading .title {
display: block;
font-size: 1.7rem!important;
text-transform: uppercase!important;
text-align: center;
}
This is even though I disabled the ‘Special breadcrumbs on cart, checkout, order page’ option as mentioned before.
BREADCRUMBS PROBLEMS
The breadcrumbs padding should be this:
.page-heading, .et-header-overlap .page-heading, .woocommerce-wishlist.et-header-overlap .page-heading, .woocommerce-account.et-header-overlap .page-heading {
padding-top: 3.14em;
padding-bottom: 3.14em;
}
but is still being overriden by this:
.woocommerce-wishlist .page-heading, .woocommerce-account .page-heading {
padding: 1.7em 0;
}
This is why I am asking for help. The settings in Theme options are being ignored for breadcrumbs padding on some pages still and the H1 Title is different on some pages.
Regards
… follow-up…
Sorry, but it’s not completely fixed after all. The menu background height is fixed, but one of the problems that I previously mentioned was that when I click on a menu item, e.g. Contact Us page, the menu item disappears from view. This is because the active link colour is the same as the background image used for the menu. When you scroll down, the active menu item because visible when the background of the header changes to white. I say this again, the css styles provided with the theme does not match your demo site.
Please, can you kindly:
Regards
Hi Olga
Thanks, the menu is fixed now. Can you please tell me what the fix was, so I can apply it to the live site?
Regards
Please see private content for full access to WP admin and FTP. Please note that this is a staging site for support purposes. The site has an .htaccess password. You might have to refresh the page when you first land on it for the htaccess login to appear (CDN issue with http auth).
You will notice that when you click a menu link, like “Contact Us”, the text for that menu item disappears and is replaced with a dot.
Thanks
Turning off Smart Menu has helped with the delay. I already understood why the logo was reset.
However, the appearance of the menu still is not right. It was not fixed with the options.json file you sent me.
Regards
Note, also when each page in the site loads, there seems to be a couple of seconds delay when the menu appears after everything else. Not sure if this is related.
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