Yes,
on this one https://xstore.8theme.com/
Using chrome
Yes,
on this one https://xstore.8theme.com/
Using chrome
Probably yes, i’ve provided new login info in the private content area!
Thank you
Thank you Olga
Try it now
I am using the 13.1.2
Thank you Olga!
I’m really glad about it! Thank you
Yes, here you can check the video:
https://recordit.co/1ay0UG53Ji
During the video, I was in incognito mode and had delete the cache before the test.
Hope it could help,
Regards
Stefano
I please you to check better, i have already clear the cache, it’s the first thing that we do.
look here and try to use safari with italian version view:
https://prnt.sc/1nymal8
thank you
Sorry Olga, I recognize your support but this doesn’t seem like a helpful attitude. If I encounter a problem I don’t think it’s professional to respond that “it doesn’t matter because you see it correctly”. I continue to see that problem.
It’s not a matter of resized tabs, I think it’s appropriate for you to verify with tests passing from one web page to another. For example, it occurs to me when I access this link:
https://www.letwins.it/en/shop/
The photos are quite clear and obvious, I’m not here to waste time, I’m interested in solving.
Thank you,
hope you understand
This happened just on Safari. Not on Chrome
Ok thank you
we have insert a style rule
.fixed
{
display: none;
}
to not show the double logo. You can check in the CSS section of the theme.
ok, because we still have this problem
In Shop Page i see the filter bar collapsed like i’m viewing website on mobile, but as you can see by photos i am viewing on desktop.
When i land on the accessories page (for example)
https://www.letwins.it/categoria-prodotto/accessori/
i see the full open sidebar..
this is strange :/
Ok, Thank you
Hi,
is it solved?
If you don’t see it it’s because we have done a backup restore, to test you can launch the update of the theme.
Thank you
I have it when using Safari and Chrome, they both give the same issue for shop pages.
That screenshots have been shotted by desktop
It works ☺️ but now it gives problems with the X button after filter widget is open check the photos:
ok,
We have disabled it for now, but you can enable in any moment
Thank You!
Yes ok, thank you
ok, try it now
Hi, have you got some news?
🙂
I have provided info about login, i don’t know why it don’t appear
Ok, thank you
Mmh, it is strange already. Now we are facing again that something can’t be load (the widget filter in this particular moment).
Mmh yes..something about cache?!
?
Yes, we have another one now because the e-commerce is online, and every minute we stay offline or every person we lost because of the slow of the site is an economic issue.
I understand what you mean, but the other theme pre-load the image and all the content than in the background load all the CSS and extra data. It seems that Xstore pre-load everything so this is why the loading time is so high. This is not good, I think is better for UX to show immediately the most visible content with a pre-load than during navigation load the other content.
I can’t switch now, I am asking you because this theme is paid so I am expecting that you analyze the problem and provide a non-common solution but one that fixes already the problem. The problem is not the images, is evidence that with an equal number of images another theme loads the website faster than the XStore theme.
Regards
Your welcome
Yes but the size changed when i changed the theme.
Just changed with a random one, the product and element are the same because the link is the same…so the size is still linked to the XStore theme, i didn’t change nothing else