Forum Replies Created

Viewing 30 posts - 1 through 30 (of 84 total)
  • Avatar: Stefano_flowbox
    Le_Twins
    Participant
    August 25, 2021 at 10:13

    Yes,
    on this one https://xstore.8theme.com/

    Using chrome

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    August 25, 2021 at 10:11

    Probably yes, i’ve provided new login info in the private content area!

    Thank you

    Please contact administrator
    for this information.
    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    August 17, 2021 at 14:07

    Thank you Olga

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    August 16, 2021 at 08:44

    Try it now

    Please contact administrator
    for this information.
    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    August 14, 2021 at 16:43

    I am using the 13.1.2

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    August 14, 2021 at 16:41

    Thank you Olga!

    I’m really glad about it! Thank you

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    for this information.
    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    August 14, 2021 at 11:05

    Yes, here you can check the video:
    https://recordit.co/1ay0UG53Ji

    During the video, I was in incognito mode and had delete the cache before the test.

    Hope it could help,
    Regards

    Stefano

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    August 13, 2021 at 12:30

    I please you to check better, i have already clear the cache, it’s the first thing that we do.

    look here and try to use safari with italian version view:
    https://prnt.sc/1nymal8

    thank you

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    August 12, 2021 at 17:49

    Sorry Olga, I recognize your support but this doesn’t seem like a helpful attitude. If I encounter a problem I don’t think it’s professional to respond that “it doesn’t matter because you see it correctly”. I continue to see that problem.

    It’s not a matter of resized tabs, I think it’s appropriate for you to verify with tests passing from one web page to another. For example, it occurs to me when I access this link:
    https://www.letwins.it/en/shop/

    The photos are quite clear and obvious, I’m not here to waste time, I’m interested in solving.

    Thank you,
    hope you understand

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    August 11, 2021 at 16:58

    This happened just on Safari. Not on Chrome

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    August 11, 2021 at 16:53

    Ok thank you

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    July 29, 2021 at 09:57

    we have insert a style rule

    .fixed
    {
    display: none;
    }

    to not show the double logo. You can check in the CSS section of the theme.

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    July 29, 2021 at 09:45

    https://prnt.sc/1hiyak4

    ok, because we still have this problem

    Please contact administrator
    for this information.
    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    July 26, 2021 at 10:08

    In Shop Page i see the filter bar collapsed like i’m viewing website on mobile, but as you can see by photos i am viewing on desktop.

    https://prnt.sc/1g3b0ld

    When i land on the accessories page (for example)
    https://www.letwins.it/categoria-prodotto/accessori/

    i see the full open sidebar..

    https://prnt.sc/1g3c8mr

    this is strange :/

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    July 26, 2021 at 10:01

    Ok, Thank you

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    July 26, 2021 at 10:01

    Hi,
    is it solved?

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    July 22, 2021 at 09:53

    If you don’t see it it’s because we have done a backup restore, to test you can launch the update of the theme.

    Thank you

    Please contact administrator
    for this information.
    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    July 22, 2021 at 09:38

    I have it when using Safari and Chrome, they both give the same issue for shop pages.

    That screenshots have been shotted by desktop

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    July 21, 2021 at 13:11

    It works ☺️ but now it gives problems with the X button after filter widget is open check the photos:

    https://prnt.sc/1dxbadd

    https://prnt.sc/1dxbfbx

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    July 7, 2021 at 11:24

    ok,

    We have disabled it for now, but you can enable in any moment

    Thank You!

    Please contact administrator
    for this information.
    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    July 3, 2021 at 18:08

    Yes ok, thank you

    Please contact administrator
    for this information.
    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    June 20, 2021 at 17:13

    provided!

    Thank you

    https://www.letwins.it/link/

    Please contact administrator
    for this information.
    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    May 31, 2021 at 21:25

    ok, try it now

    Please contact administrator
    for this information.
    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    May 31, 2021 at 10:07

    Hi, have you got some news?
    🙂

    I have provided info about login, i don’t know why it don’t appear

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    May 12, 2021 at 12:35

    Ok, thank you

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    April 27, 2021 at 09:51

    Mmh, it is strange already. Now we are facing again that something can’t be load (the widget filter in this particular moment).

    https://prnt.sc/124wl7i

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    April 23, 2021 at 20:17

    Mmh yes..something about cache?!

    ?

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    April 14, 2021 at 11:10

    Yes, we have another one now because the e-commerce is online, and every minute we stay offline or every person we lost because of the slow of the site is an economic issue.

    I understand what you mean, but the other theme pre-load the image and all the content than in the background load all the CSS and extra data. It seems that Xstore pre-load everything so this is why the loading time is so high. This is not good, I think is better for UX to show immediately the most visible content with a pre-load than during navigation load the other content.

    I can’t switch now, I am asking you because this theme is paid so I am expecting that you analyze the problem and provide a non-common solution but one that fixes already the problem. The problem is not the images, is evidence that with an equal number of images another theme loads the website faster than the XStore theme.

    Regards

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    April 14, 2021 at 10:56

    Your welcome

    Avatar: Stefano_flowbox
    Le_Twins
    Participant
    April 13, 2021 at 22:04

    Yes but the size changed when i changed the theme.

    Just changed with a random one, the product and element are the same because the link is the same…so the size is still linked to the XStore theme, i didn’t change nothing else

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    Viewing 30 results - 1 through 30 (of 84 total)
Viewing 30 posts - 1 through 30 (of 84 total)
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