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Viewing 30 posts - 31 through 60 (of 84 total)

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Le_Twins

Participant

April 13, 2021 at 22:01

If you still need the video i could provide to you

#283916 Copied In reply to: Topic problem

Le_Twins

Participant

April 13, 2021 at 22:01

Hi Olga,
i’m sorry about the tone of voice, i didn’t mean to be rude, I was a little annoyed.

Thank you, hope it works soon
☺️??

#283915 Copied In reply to: Topic problem

Le_Twins

Participant

April 13, 2021 at 17:30

I share with you access info in private area ->

Thank you,
Stefano

Please contact administrator
for this information.

#283840 Copied In reply to: E-commerce load issue

Le_Twins

Participant

April 13, 2021 at 17:29

So as you can see is faster, and have less request. I think your XTheme is too heavy. Some other images that can help you understand why:
https://drive.google.com/drive/folders/1ul0KZdMpdiF8ukFzSPFlSqTadzoABUyS?usp=sharing

#283839 Copied In reply to: E-commerce load issue

Le_Twins

Participant

April 13, 2021 at 17:29

So as you can see is faster, and have less request. I thing your Theme is too heavy, here I link other images that can help you understand why:
https://drive.google.com/drive/folders/1ul0KZdMpdiF8ukFzSPFlSqTadzoABUyS?usp=sharing

#283838 Copied In reply to: E-commerce load issue

Le_Twins

Participant

April 13, 2021 at 17:28

Then we have change theme with a random one to test again the loading time:
https://prnt.sc/11c81j9

#283837 Copied In reply to: E-commerce load issue

Le_Twins

Participant

April 13, 2021 at 17:27

because is the most visited as catalog page of woman’s dresses.

As you can see from the screenshot below the page loading is too high:
https://prnt.sc/11c7zy8

#283835 Copied In reply to: E-commerce load issue

Le_Twins

Participant

April 13, 2021 at 17:27

Yes it works!

Hello again,
I’m here again as you can see from a recent topic trying to explain (again) our problem.

We are facing an issue with the loading time of our e-commerce. We have tested this link:
https://lorenzetti.luxury/product-category/donna/

#283834 Copied In reply to: E-commerce load issue

Le_Twins

Participant

April 13, 2021 at 17:17

Oh wow, this one is done..

maybe you have a block on the number of characters in the topic form? ?

Why your UX designer doesn’t think to advise the community about that?
It was annoying to write 5 times the same topic and not have it visible in the list, I imagine that even you have not arrived. In the screenshot you can see that the topic was somehow created but is not loaded probably because of the high number of characters.

#283822 Copied In reply to: Topic problem

Le_Twins

Participant

April 12, 2021 at 20:39

May i find them in the download section?

#283752 Copied In reply to: Plugin third party support

Le_Twins

Participant

April 12, 2021 at 10:15

*to share the .zip theme file

Please contact administrator
for this information.

#283593 Copied In reply to: Plugin third party support

Le_Twins

Participant

April 9, 2021 at 21:49

Yes the image size is an issue that we are fixing..

i am not pretty sure about the css code… we first fix the image size than we look for your solution if the things continues not going.

Thank you 🙂

#283415 Copied In reply to: First product in catalogue/shop page is not shown on line with the others

Le_Twins

Participant

April 9, 2021 at 21:48

Ok Rose,
thank you so much for your help

#283414 Copied In reply to: Static block issue

Le_Twins

Participant

April 9, 2021 at 21:46

I thought it was something between 8theme and wordpress.. thank you so much! Really appreciate your hand.

Have a nice weekend

#283413 Copied In reply to: It doesn’t work the “show only the subcategory of the main category”

Le_Twins

Participant

April 8, 2021 at 09:39

You can replicate when searching a product by keyword.

https://letwins.it/?s=cervia&post_type=product&et_search=true&lang=it

thanks

#283177 Copied In reply to: First product in catalogue/shop page is not shown on line with the others

Le_Twins

Participant

March 30, 2021 at 11:10

Yes 🙂

#281765 Copied In reply to: Can't see all the product in the catalogue shop

Le_Twins

Participant

March 30, 2021 at 10:21

It works,
thank you

#281759 Copied In reply to: white space above the image content in shop product

Le_Twins

Participant

March 29, 2021 at 19:12

Ok thank you

Please contact administrator
for this information.

#281680 Copied In reply to: Can't see all the product in the catalogue shop

Le_Twins

Participant

March 29, 2021 at 19:09

This happened just on mobile view

https://letwins.it/negozio/t-shirt/t-shirt-cristal-rosa/

thank you

Please contact administrator
for this information.

#281679 Copied In reply to: white space above the image content in shop product

Le_Twins

Participant

March 23, 2021 at 15:47

Thank u Rose

#280605 Copied In reply to: Reduce preview number of thumbnail images

Le_Twins

Participant

March 6, 2021 at 10:24

Thank you Rose

#278027 Copied In reply to: Newsletter popup text color doesn't change

Le_Twins

Participant

March 5, 2021 at 17:34

Thank you Muhammad!

Please contact administrator
for this information.

#277966 Copied In reply to: Reduce preview number of thumbnail images

Le_Twins

Participant

February 23, 2021 at 14:11

Are you kidding me Robert? I hope that ?

I don’t want to reduce the number of photos in my product gallery, I just want to show a preview of 3 photos maximum…

Thank you for your answer but guys..if it’s not possible, just say that!

Rose give me a suggest,but I don’t have that root with the version installed

#275988 Copied In reply to: Reduce preview number of thumbnail images

Le_Twins

Participant

February 22, 2021 at 21:43

Unfortunately not, can’t see that button :/

http://prnt.sc/1045l3d
http://prnt.sc/1045lki
http://prnt.sc/1045lsa

#275867 Copied In reply to: Reduce preview number of thumbnail images

Le_Twins

Participant

February 22, 2021 at 20:59

Ok Thank You so much

#275860 Copied In reply to: Cache Issue

Le_Twins

Participant

February 18, 2021 at 13:22

Can’t find

… > single product layout > Number of Slides per View

instead after > Woocommerce i have

Woocommerce > Single product page builder

#275007 Copied In reply to: Reduce preview number of thumbnail images

Le_Twins

Participant

February 18, 2021 at 13:16

Thank you Olga!

#275005 Copied In reply to: server issue – memory limit and max execution time

Le_Twins

Participant

February 16, 2021 at 13:08

Yes,
i give you WP Dashboard and FTP

Thanks

Please contact administrator
for this information.

#274544 Copied In reply to: server issue – memory limit and max execution time

Le_Twins

Participant

February 12, 2021 at 15:58

Hi again Olga,
could you please explain why are you suggesting to use Internal Embedding instead of External Embedding, because it’s recommended to use external.. so i wish to understand before any significant change ?

Thank you

#273878 Copied In reply to: Cache Issue

Le_Twins

Participant

February 12, 2021 at 14:46

Already checked, here is the screen
http://prnt.sc/ynl9qf

#273866 Copied In reply to: server issue – memory limit and max execution time
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