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Product Gallery – Not Showing - by mothpre

This topic has 8 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

mothpre

Participant

October 9, 2014 at 00:57

When i set images in Product Gallery it does not show, it shows only if I also add a video. The problem is that I do not have a video for my products. Another thing is that when I set the video it shows first than the gallery products.

How can I make the Product Gallery work without the need of setting a video also?

Thanks for your help

M

#18922 Copied

7 Answers

Stan Russell

Participant

October 9, 2014 at 07:30

Hello,
please provide us with link to your site and admin credentials in private content

#18939 Copied

mothpre

Participant

October 9, 2014 at 18:05

Hi Stan, thank you for your help here they are

Please, contact administrator
for this information.

#19027 Copied

Eva Kemp

Support staff

October 9, 2014 at 18:17

Hello,

Please specify on which page you’re trying to add Product Gallery.

Thank you.
Regards,
Eva Kemp.

#19032 Copied

mothpre

Participant

October 9, 2014 at 23:13

On a product – Like different pictures of the same product – The option on the right after video gallery and product image

#19073 Copied

Eva Kemp

Support staff

October 10, 2014 at 08:59

Hello,

You need add featured image which will be the main image of your product.
After that product gallery will be shown.

Thank you.
Regards,
Eva Kemp.

#19128 Copied

mothpre

Participant

October 11, 2014 at 17:19

Eva thanks for your help – it works!!!!

#19310 Copied

Eva Kemp

Support staff

October 11, 2014 at 19:58

Hello,

You’re welcome.

Regards,
Eva Kemp.

#19318 Copied
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