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Viewing 30 posts - 2,761 through 2,790 (of 2,795 total)

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Stan Russell

Participant

October 14, 2014 at 08:55

Hello,
we have checked you site and see that you still have Legenda v2.4 while latest version is 2.4.1
Would you like us to update your theme to latest version?

#19592 Copied In reply to: Featured image disappear from admin

Stan Russell

Participant

October 14, 2014 at 08:39

Hello,

please provide us with admin credentials to your site in private content

#19588 Copied In reply to: Delete Custom Tab

Stan Russell

Participant

October 14, 2014 at 08:01

Hello,

please provide us with admin credentials to your site in private content

#19586 Copied In reply to: All product pages – screen moves around!

Stan Russell

Participant

October 14, 2014 at 07:53

Hello,

we are working on theme update right now. IDStore theme is temporary unavailable but soon will restored on Themeforest.
If you want us to update your theme now – please provide us with admin credentials for your site and purchase key in private content.

#19585 Copied In reply to: Cannot update IDStore

Stan Russell

Participant

October 14, 2014 at 07:42

Hello,

please provide us with link to your site and admin credentials for it

#19583 Copied In reply to: [youtube] shortcut on mobile not working

Stan Russell

Participant

October 13, 2014 at 11:10

Hello,
please navigate to Dashboard> Settings> Visual Composer> General Settings, check ‘staticblocks’ and click ‘Save changes’

#19412 Copied In reply to: Visual Composer

Stan Russell

Participant

October 13, 2014 at 09:35

If you want to hide “product_new” custom field on back-end product page, please click on ‘Screen Options’ button on top of product page and uncheck ‘Custom Fields’
Here is screenshot: http://gyazo.com/056cf837c4a3772a15cb87c3d493a3e4

#19393 Copied In reply to: Custom field in Product page does not go away

Stan Russell

Participant

October 13, 2014 at 09:15

Hello,
please provide us with admin credentials if private content

#19385 Copied In reply to: Custom field in Product page does not go away

Stan Russell

Participant

October 13, 2014 at 09:11

Hello,

you have upgraded WordPress and Woocommerce plugin to latest version but still are using outdated version of our theme. Please update theme according to the documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/installation

#19383 Copied In reply to: woocommerce problem

Stan Russell

Participant

October 13, 2014 at 08:06

Hello,

it can be done using css code in Visual Composer. Please navigate to page where you want to disable breadcrumbs, click on Edit Page > Visual Composer’s Backend Editor > Page settings (gear icon) and add there following code
.breadcrumbs{display:none !important}
Here is example: http://gyazo.com/acebcb3ef7de2586fb053a915ed78293
This code will hide breadcrumbs only on that page.

#19377 Copied In reply to: Remove breadcrumbs on a per page basis

Stan Russell

Participant

October 13, 2014 at 07:42

Hello,
please specify, do you want to place one element above second or place one element as first layer and second as background in one block?

#19376 Copied In reply to: Visual composer, add image on top of element?

Stan Russell

Participant

October 10, 2014 at 07:40

You’re welcome!
If you have any questions please feel free to contact us.

#19114 Copied In reply to: Need help fixing overlapping prices in product page: grid view

Stan Russell

Participant

October 9, 2014 at 09:38

Hello,
what version of Royal theme are you using? There was a bug with this option in v1.2
In version 1.3 it is fixed. Please update according to theme documentation: https://www.8theme.com/demo/docs/royal/index.html#!/installation_upgrade

#18950 Copied In reply to: Mobile Navigation

Stan Russell

Participant

October 9, 2014 at 09:09

Hello,

please provide us with admin access to your site

#18949 Copied In reply to: Need help fixing overlapping prices in product page: grid view

Stan Russell

Participant

October 9, 2014 at 09:05

Hello,

unfortunately Royal theme has conflict with this plugin. That’s why WP All Import Plugin is not officially supported by theme. Please import everything you need and disable it.

#18948 Copied In reply to: Product Attributes

Stan Russell

Participant

October 9, 2014 at 08:21

Hello,
to disable Account and Sign in|Register, please go to Theme Options > Header > Enable top links (Register | Sign In) > Off

#18942 Copied In reply to: Mobile Navigation

Stan Russell

Participant

October 9, 2014 at 07:50

Hello,

if you want to edit slider, you should navigate to Dashboard> Revolution slider, select needed slider (usually called ‘Home’) and click on ‘Edit slides’
To change bottom logo please replace file /wp-content/themes/legenda/images/logo-small.png with your own

#18941 Copied In reply to: Installation Issues & Fixes (Read First)

Stan Russell

Participant

October 9, 2014 at 07:33

Hello,

please provide us with link to your site

#18940 Copied In reply to: Menu Font

Stan Russell

Participant

October 9, 2014 at 07:30

Hello,
please provide us with link to your site and admin credentials in private content

#18939 Copied In reply to: Product Gallery – Not Showing

Stan Russell

Participant

October 8, 2014 at 10:12

Hello,

please specify, what are the problems with images? It would be very helpful if you describe what do you want to display and how.

#18809 Copied In reply to: Single Product Images

Stan Russell

Participant

October 7, 2014 at 09:46

Hello,

please provide us with admin access to your site and let us know what pages from Legenda demo do you want to have?

#18593 Copied In reply to: Legenda and Visual Composer

Stan Russell

Participant

October 7, 2014 at 09:30

Hello,

it can be done using custom css. Please rename file ‘default.custom.css’ to ‘custom.css’ in your theme folder, then go to Theme options > Custom css > Enable
After that add to custom.css following line:

.price{color:blue}

Note that you may use any color as you want

#18592 Copied In reply to: Adding Font to be used in the Typography setting

Stan Russell

Participant

October 7, 2014 at 09:02

Hello,
please provide us with link to your site so we can take a look on a problem.

2) This feature can be disabled in Theme options > General > Fixed navigation

3) Please provide us with a screenshot as example of your request so we can get a better understanding of your question

#18590 Copied In reply to: Arrows in revolution slider and header

Stan Russell

Participant

October 7, 2014 at 08:27

Hello
you can find all available PSD files in the folder ‘PSD’ in theme package. Unfortunately we do not have any additional PSD files

#18589 Copied In reply to: Animal store revo slider images – psd?

Stan Russell

Participant

October 7, 2014 at 08:09

Hello,

please disable Nice Scroll in Theme Options > General > Nice Scroll > Off

#18586 Copied In reply to: Windows 8.1 issue with scrolling

Stan Russell

Participant

October 7, 2014 at 08:03

Hello,
We are sorry, but if you use any custom theme you need to translate it. You can translate only necessary strings in .po file, not whole file. But theme lines won’t be translated without translation of theme language files.

#18585 Copied In reply to: How do I stop IDStore overriding/preventing translation by plugin?

Stan Russell

Participant

October 7, 2014 at 07:46

Hello,
Please provide us with admin credentials in Private Content.

#18582 Copied In reply to: CSS issues?

Stan Russell

Participant

September 29, 2014 at 14:32

We are sorry, but we provide support only for our themes. You bought our Blanco theme, do you have any problems with it? If you have issues with Refined Style theme you should contact with theme authors support team to solve your problems

#17479 Copied In reply to: Refined Style theme

Stan Russell

Participant

September 29, 2014 at 12:55

Hello,
unfortunately our theme does not have this feature by default. You need additional customization or special plugin to get this feature.
Please note that our theme was not fully tested with third-party video plugins so we can not guarantee their work with our theme.

#17458 Copied In reply to: How can I add video to homepage and product tabs

Stan Russell

Participant

June 2, 2014 at 16:00

I do not see any problems with scroll on your checkout page. What browser do you use?
Try to deactivate nice scroll in Theme options>General and check if it solve your problem. Let us know in case it won’t help

#5705 Copied In reply to: Can't scroll on checkout page
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Viewing 30 posts - 2,761 through 2,790 (of 2,795 total)

← 1 2 3 … 92 93 94 →

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